Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
RoomKey PMS vs. Shiji Daylight PMS:
Which Is Right for You?
TLDR
We analyzed 86 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomKey PMS shines in customer support , with exclusive features like Guest CRM and Guest profiles.
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
How Does RoomKey PMS Compare to Shiji Daylight PMS?
Side-by-side ratings based on 86 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 52 | 34 |
What Are the Pros and Cons of RoomKey PMS vs Shiji Daylight PMS?
After analyzing 86 verified reviews, RoomKey PMS users most value its customer support, training & documentation, integrations, while Shiji Group users highlight support team, implementation, training materials. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
+
Support Team
▾
|
|
+
Training & Documentation
▾
|
+
Implementation
▾
|
|
+
Integrations
▾
|
+
Training Materials
▾
|
|
+
Visual Design & User Interface
▾
|
|
| Cons | |
|
−
Room for Improvement
▾
|
−
Reporting and Analytics
▾
|
|
−
Complexity of Certain Tasks
▾
|
−
System Speed
▾
|
|
−
Integration Capabilities
▾
|
|
RoomKey PMS vs Shiji Group: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #34 15 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #21 27 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #23 4 reviews | #11 13 reviews |
| X-Large (200+ rooms) | #33 1 reviews | #22 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #24 28 reviews | #33 17 reviews |
| Luxury ▾ | #32 8 reviews | #24 25 reviews |
| Branded / Chain ▾ | #27 11 reviews | #22 19 reviews |
| Extended Stay ▾ | #24 7 reviews | #45 2 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #13 51 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | #30 0 reviews | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
The Decision
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue management. Both RoomKey PMS and Shiji Daylight PMS aim to streamline daily tasks and improve overall efficiency, but they do so with different strengths. As a hotelier, your decision hinges on your property's size, complexity, and specific needs—so which solution best fits your hotel?
Is RoomKey PMS or Shiji Daylight PMS Better for Hotels?
RoomKey PMS has built a reputation among independent hotels and boutique properties, emphasizing ease of use, customer support, and affordability. It offers a straightforward set of features tailored for smaller operations, with particular strengths in revenue management, guest CRM, and a booking engine.
On the other hand, Shiji Daylight PMS is a comprehensive, scalable platform designed for hotels of all sizes, from independent boutique hotels to global chains. It provides extensive automation, detailed reporting, and a broad set of features aimed at multi-property management, making it suitable for larger or complex hotel groups.
Both products aim to improve operational efficiency and guest satisfaction, but their focus areas diverge. Is your hotel primarily an independent boutique or a small chain seeking simplicity? Or do you operate multiple properties needing a more integrated, scalable system?
RoomKey PMS vs Shiji Daylight PMS: Which Should Your Hotel Choose?
If your hotel is an independent, boutique property looking for a user-friendly system with excellent support, RoomKey PMS is the better fit. Its high overall rating (4.62/5) and more recent reviews (50 reviews in the last six months) reflect strong, current user satisfaction, especially among boutique hotels and resorts.
Conversely, if your hotel is part of a larger chain or requires advanced automation, extensive reporting, and multi-property management, Shiji Daylight PMS is the ideal choice. Despite a lower overall rating (0/5, possibly an error), it boasts 32 reviews, with many recent, praising its scalability, integrations, and automation capabilities—key for complex operations.
For most independent hotels, the straightforward, support-focused approach of RoomKey PMS makes it the safer choice. Larger or multi-property hotels should lean toward Shiji Daylight for its extensive feature set and global presence.
Is RoomKey PMS or Shiji Daylight PMS Easier to Use?
RoomKey PMS has a user satisfaction score of 4.44/5, with reviews highlighting its intuitive interface and minimal training requirements. Users find it easy to understand, and onboarding takes about 4.5/5 in ratings, with many praising the simplicity of daily operations.
Shiji Daylight PMS scores slightly higher (4.63/5), with users emphasizing its modern, clean interface and straightforward training process. Despite its larger feature set, users report the system is accessible and easy to learn, even for staff new to PMS technology.
Edge: Shiji Group.
Which Has Better Features: RoomKey PMS or Shiji Daylight PMS?
RoomKey PMS offers 7 exclusive features, including guest CRM, booking engine, revenue management, channel manager, mobile app, guest profiles, and basic integrations—an essential package for boutique hotels seeking simplicity.
Shiji Daylight PMS provides 79 unique features, covering a broad range of operational needs: multi-lingual support, task management, online check-in/out, group booking, digital registration, automation tools, real-time reporting, integrated payment solutions, and more. Its comprehensive features cater to larger properties and multi-property operations, offering more customization and automation options.
The clear edge goes to Shiji for its extensive, scalable feature set that supports complex hotel management.
Which Has Better Customer Support: RoomKey PMS or Shiji Daylight PMS?
RoomKey PMS’s customer support consistently earns high praise, with a 4.91/5 rating and reviews highlighting responsive, knowledgeable support, often provided by former hoteliers. Hotel owners appreciate quick responses and dedicated service, especially during onboarding and troubleshooting.
Shiji Group’s support scores 4.53/5, with many users citing helpfulness and professionalism, though some mention occasional delays during system updates. Both platforms offer reliable support, but RoomKey’s support team appears more highly rated based on current reviews.
Edge: RoomKey PMS.
Which Has More Integrations: RoomKey PMS or Shiji Daylight PMS?
RoomKey PMS integrates with 56 verified partners, including Revinate, SiteMinder, and Onity, offering essential connectivity for independent hotels. Its integrations cover booking platforms, payment systems, and guest communication tools.
Shiji Daylight PMS supports 64 verified partners, with a broader scope including advanced POS, EPoS, and automation tools like Oaky, Adyen, and TigerTMS. Its API-centric approach allows for extensive customization and multi-system connectivity suited for larger operations.
Edge: Shiji Group.
Which Do Hoteliers Rate Higher: RoomKey PMS or Shiji Daylight PMS?
RoomKey PMS’s current reviews (50 in the last six months) consistently praise its ease of use, support, and value, with an overall rating of 4.62/5. Boutique hotels, resorts, and independent operators particularly appreciate its straightforward approach.
Shiji Daylight PMS has 32 recent reviews, many noting its flexibility, automation, and extensive features. However, some reviews mention system speed and customization limitations, leading to a lower overall rating of 0/5—likely inaccurate or a data error—but based on feedback, it appeals to larger, tech-savvy hotel groups.
Edge: RoomKey PMS.
How Much Do RoomKey PMS and Shiji Daylight PMS Cost?
RoomKey PMS does not list transparent pricing publicly, indicating potential custom quotes based on hotel size and needs. It is marketed as an affordable solution for independent hotels, emphasizing value for money.
Shiji Daylight PMS’s base price starts at $1,200 per month, with additional costs possibly for implementation and customization. Its pricing reflects its extensive feature set and scalability, targeting larger hotel groups.
Most independent properties will find RoomKey PMS more budget-friendly, whereas larger hotels or chains should expect to invest in Shiji’s robust platform.
What Type of Hotel Should Use RoomKey PMS?
- Hotels that prioritize ease of use, high support quality, and affordability.
- Independent boutique hotels and resorts seeking a straightforward PMS.
- Hotels with limited IT staff who want reliable, dedicated support.
- Properties that value mobile check-in and guest CRM features.
- Hotels with a smaller or less complex property portfolio.
Not ideal if your hotel requires advanced automation, extensive customization, or multi-property management capabilities.
What Type of Hotel Should Use Shiji Daylight PMS?
- Hotel groups of all sizes, from independent chains to large international brands.
- Hotels needing automation, detailed reporting, and multi-property management.
- Operations that require seamless integrations with POS, EPoS, and automation tools.
- Hotels aiming for hyper-personalized guest experiences via centralized guest profiles.
- Properties seeking scalable solutions with multi-lingual, multi-currency support.
Not ideal if your hotel is a small boutique with basic needs and prefers a simple, budget-friendly solution.
RoomKey PMS vs Shiji Daylight PMS: The Bottom Line for Hotels
RoomKey PMS offers a user-friendly, support-focused PMS tailored for independent hotels and boutique properties. Its high ratings in ease of use, customer support, and recent reviews show it’s a dependable choice for smaller operations aiming to improve efficiency without complexity.
Shiji Daylight PMS, despite some inconsistencies in ratings, provides a vast set of automation, multi-property management, and integration features suited for larger hotel groups. Its detailed modules support complex operations, making it the right pick for hotels with growth ambitions or multi-property portfolios.
If your hotel is small or independent, RoomKey PMS is the safer, smarter investment. For larger, multi-property hotels needing scalability and automation, Shiji Daylight PMS is the better choice.
How Much Do RoomKey PMS and Shiji Daylight PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $1,200/mo |
Which Features Does RoomKey PMS Have That Shiji Daylight PMS Doesn't (and Vice Versa)?
According to HTR's product database, RoomKey PMS and Shiji Daylight PMS share 19 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 74 more features differ between these products.
Real-World Results: RoomKey PMS vs Shiji Group by Business Goal
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
RoomKey PMS vs Shiji Group: The Bottom Line
What hoteliers love
RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick resp... RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick response times, the detailed assistance provided, and the patience and professionalism of the support team. This excellent support helps hotels resolve issues swiftly, ensuring smooth operational flow.
Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks eff... Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks efficiently. This ease of use is considered a significant advantage over other property management systems.
RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff ca... RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff can effectively use the system, helping hotels to maximize the utility of the PMS and improve operational efficiency.
Where hoteliers push back
Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for speci... Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for specific tasks, and more robust mobile applications. Addressing these areas would make the system even more efficient and user-friendly.
Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain f... Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain functions, which can be time-consuming and cumbersome.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About RoomKey PMS vs Shiji Daylight PMS
Can RoomKey PMS replace Shiji Daylight PMS?
It depends on your requirements. RoomKey PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. RoomKey PMS offers 56 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do RoomKey PMS or Shiji Daylight PMS offer a free plan?
RoomKey PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank RoomKey PMS and Shiji Daylight PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomKey PMS has an HT Score of 18 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
