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roommaster PMS vs. SuperControl:
Which Is Right for You?
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
SuperControl shines .
How Does roommaster PMS Compare to SuperControl?
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 100 | 0 |
What Are the Pros and Cons of roommaster PMS vs SuperControl?
After analyzing 100 verified reviews, roommaster users most value its customer support, reservation management, centralized data management, while SuperControl users highlight . Click any theme to see what reviewers say.
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SuperControl |
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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roommaster vs SuperControl: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
SuperControl |
|---|---|---|
| Small (10-24 rooms) ▾ | #30 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 54 reviews | — |
| Large (75-199 rooms) | #31 3 reviews | — |
| X-Large (200+ rooms) | #32 1 reviews | — |
By Property Type
| Segment |
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SuperControl |
|---|---|---|
| Boutique ▾ | #22 35 reviews | — |
| Luxury ▾ | #34 8 reviews | — |
| Branded / Chain ▾ | #24 15 reviews | — |
| Extended Stay ▾ | #27 6 reviews | — |
By Region
| Segment |
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SuperControl |
|---|---|---|
| North America ▾ | #10 62 reviews | — |
| Europe ▾ | #29 11 reviews | — |
| Middle East | #27 0 reviews | — |
The Decision
Choosing between RoomMaster PMS by RoomMaster and SuperControl hinges on your hotel’s operational needs, budget, and regional presence. Both systems aim to streamline property management but differ considerably in features, user feedback, and market reach. RoomMaster comes with a proven track record, extensive integrations, and more recent reviews, making it a more reliable choice for most hotels today. SuperControl, by contrast, has no recent reviews or verified integrations, which raises questions about its current viability.
Is RoomMaster or SuperControl Better for Hotels?
RoomMaster has a solid reputation built over decades, with 83 recent reviews in the last six months, reflecting a vibrant user community and ongoing support. SuperControl, however, has zero reviews or recent feedback, making it impossible to gauge its current performance or customer satisfaction. Both systems aim to centralize operations—RoomMaster with reservation, housekeeping, financials, and channel management, and SuperControl with booking, guest communication, and financial reporting. But the lack of recent data for SuperControl raises doubts about its active market presence or ongoing development.
The core difference is that RoomMaster offers a comprehensive, fully-fledged property management system with over 60 unique features, while SuperControl’s capabilities are less transparent, with no verified features or customer feedback. If your hotel needs a proven, feature-rich platform with recent reviews, RoomMaster is the clear choice. Would you prefer a system with a well-established track record or one with little recent market activity?
RoomMaster vs SuperControl: Which Should Your Hotel Choose?
If your hotel requires a robust, all-in-one PMS that integrates reservations, housekeeping, revenue management, and payment processing, go with RoomMaster. Its extensive feature set and recent customer reviews—highlighting ease of use, strong support, and operational impact—make it suitable for properties of any size, especially those in North America, Europe, or Asia Pacific.
Conversely, if your hotel operates primarily in the holiday rentals or short-term rental segment and needs a platform focused on booking management and guest communications, SuperControl might seem appealing—except the absence of recent reviews and verified integrations. Without current customer feedback, it’s risky to select SuperControl over a system like RoomMaster, which is actively used and supported.
In summary, for hotels seeking a comprehensive, proven property management system with ongoing support, RoomMaster is the better choice. For niche or specific use cases in vacation rentals, you might consider SuperControl, but only if confidence in its current market presence can be established.
Is RoomMaster or SuperControl Easier to Use?
RoomMaster has an average ease-of-use rating of 4.22 out of 5, based on user reviews. Users describe its interface as intuitive, with straightforward workflows that reduce training time and operational complexity. Recent reviews praise its cloud accessibility, allowing staff to manage operations remotely, and highlight the simplicity of onboarding new team members.
SuperControl, on the other hand, has no recent reviews or ratings available, making it difficult to evaluate its user experience. Without user feedback, it's impossible to assess how easily staff can learn or adapt to the platform. Given the transparency and recent activity around RoomMaster, the edge goes to it for user-friendliness.
Edge: RoomMaster
Which Has Better Features: RoomMaster or SuperControl?
RoomMaster offers over 60 exclusive features, including a channel manager, revenue management module, booking engine, EPoS, online check-in, guest profiles, integrated payment processing, gift vouchers, and automated reports. Its feature-rich platform supports multi-currency, native email marketing, guest feedback management, and digital registration—features that are critical for operational efficiency and guest satisfaction.
SuperControl’s feature set remains unverified—no detailed list or proof of capabilities is publicly available. The absence of confirmed features or recent updates makes it challenging to compare directly, but the lack of documented functionalities is a significant downside.
Edge: RoomMaster
Which Has Better Customer Support: RoomMaster or SuperControl?
RoomMaster maintains a support rating of 4.25 out of 5, with recent reviews noting quick responses and effective troubleshooting. Users comment that support staff are knowledgeable and responsive, which is vital for resolving operational issues swiftly.
SuperControl provides no recent customer support reviews or ratings, and there's no accessible feedback to assess their responsiveness or expertise. Given the importance of reliable support in property management, RoomMaster’s established support system is a clear advantage.
Edge: RoomMaster
Which Has More Integrations: RoomMaster or SuperControl?
RoomMaster boasts 56 verified integration partners, including Sage, Volo, GuestCentric, and others. These integrations cover channel management, accounting, POS, and guest communication, allowing your hotel to connect various operational tools seamlessly. Its extensive partner network reduces manual data entry and operational fragmentation.
SuperControl offers no publicly verified integrations or partner list, raising concerns about its ability to connect with other property systems. Without proven integrations, it’s challenging to determine if SuperControl can meet your hotel’s operational needs.
Edge: RoomMaster
Which Do Hoteliers Rate Higher: RoomMaster or SuperControl?
RoomMaster’s recent reviews show an average rating of 4.33 out of 5, with 91% of users recommending it. Hotels across segments such as boutique, resort, and motels praise its ease of use, support, and operational impact. The majority of recent feedback is positive, affirming its value in real-world applications.
SuperControl, lacking recent reviews, cannot be rated confidently. Without current user feedback, it cannot be considered a proven or reliable option.
Edge: RoomMaster
How Much Do RoomMaster and SuperControl Cost?
RoomMaster’s pricing is listed at $500 per month, with no free trial or freemium options. This flat fee covers the core system and its extensive feature set, providing transparency on cost.
SuperControl’s pricing details are not publicly available, and it offers no trial information. The absence of clear pricing models makes it difficult to evaluate its value or compare it directly with RoomMaster.
What Type of Hotel Should Use RoomMaster?
- Hotels that need a comprehensive PMS with reservation, housekeeping, revenue, and financial management.
- Properties looking for a system with extensive integrations and real-time reporting.
- Hotels in regions where RoomMaster is actively used, supported, and updated.
- Properties that value proven support and ongoing development based on recent reviews.
Not ideal if your hotel operates solely in vacation rentals or is seeking a lightweight, niche booking platform without broader PMS needs.
What Type of Hotel Should Use SuperControl?
- Vacation rental operators seeking an all-in-one booking and guest communication platform.
- Small property owners prioritizing automation of routine tasks.
- Hotels in regions where SuperControl has a strong presence, if applicable.
Not ideal if you require a full-featured PMS with extensive integrations, proven user support, or recent customer feedback. Also not recommended if you need regional support or multi-property management.
RoomMaster vs SuperControl: The Bottom Line for Hotels
RoomMaster stands out as a proven, feature-rich property management system used by hotels globally. Its extensive integrations, recent reviews, and support ratings provide confidence that it can meet your operational needs effectively.
SuperControl, lacking recent feedback and verified features, presents significant risks. It might serve niche rental markets but doesn’t currently demonstrate the reliability or functionality that RoomMaster offers.
If your hotel needs a dependable, comprehensive PMS with active support and recent user feedback, choose RoomMaster. If your operations are strictly in vacation rentals and you can verify SuperControl’s current performance, you might explore it further—though caution is advised.
How Much Do roommaster PMS and SuperControl Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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SuperControl | |
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| Starting Price | From $500/mo | — |
Which Features Does roommaster PMS Have That SuperControl Doesn't (and Vice Versa)?
According to HTR's product database, roommaster PMS and SuperControl share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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SuperControl |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
Real-World Results: roommaster vs SuperControl by Business Goal
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
No published case study for this goal yet.
roommaster vs SuperControl: The Bottom Line
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About roommaster PMS vs SuperControl
Can roommaster PMS replace SuperControl?
It depends on your requirements. roommaster PMS and SuperControl share many core Property Management Systems features, but each has unique capabilities. roommaster PMS offers 56 verified integration partners, while SuperControl offers 0. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do roommaster PMS or SuperControl offer a free plan?
roommaster PMS: No. SuperControl: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank roommaster PMS and SuperControl?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 83 and SuperControl has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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