The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 916 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
roommaster shines when it comes to customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 916 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $500/mo |
| Verified Reviews | 816 | 100 |
After analyzing 916 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Customer Support
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Reliability and efficiency improvements
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Reservation Management
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Integration and real-time synchronization
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Centralized Data Management
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POS system performance
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Cloud and Mobile Access
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Reporting and analytics enhancements
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Report Generation
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Advanced features request
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User Interface Experience
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Mobile application performance
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #13 54 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #31 3 reviews |
| X-Large (200+ rooms) | #37 1 reviews | #32 1 reviews |
By Property Type
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| Boutique ▾ | #3 264 reviews | #22 35 reviews |
| Luxury ▾ | #2 416 reviews | #34 8 reviews |
| Branded / Chain ▾ | #5 131 reviews | #24 15 reviews |
| Extended Stay ▾ | #5 41 reviews | #27 6 reviews |
By Region
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| North America ▾ | #16 45 reviews | #10 62 reviews |
| Europe ▾ | #26 16 reviews | #29 11 reviews |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | #27 0 reviews |
Choosing between Yanolja Property Management System (Yanolja Cloud Solution) and roommaster PMS hinges on your hotel's specific needs and operational priorities. Both products address core hotel management challenges—streamlining reservations, front desk operations, housekeeping, and reporting—but they diverge significantly in architecture, features, and user experience. Your decision should consider the scale of your property, desired control, and budget.
Yanolja Cloud Solution is an on-premise system backed by its extensive reviews and recent positive feedback, indicating ongoing support and confidence. roommaster, with its broader feature set and longer market presence, offers a more complex but highly customizable platform. Which aligns better with your operational style?
Yanolja Cloud Solution solves operational fragmentation through its all-in-one, on-premise platform that offers reservations, billing, and OTA management in a unified interface. In contrast, roommaster PMS provides a centralized command center with over 270 reports, deep integrations, and extensive modules like revenue management and online check-in.
Yanolja’s recent reviews—662 in the last six months—highlight its ease of use, reliability, and strong support, making it a compelling choice for hotels prioritizing stability and simplicity. Roommaster’s fewer reviews (83), but more detailed features, appeal to hotels seeking comprehensive control and extensive customization. How important is depth of features versus ease of use?
If your hotel prioritizes a cloud-based, easy-to-adopt system with strong online support and less reliance on extensive customization, Yanolja Cloud Solution is the better fit. It is ideal for hotels that want reliable control over operations, especially if they prefer on-premise infrastructure for data security and speed.
On the other hand, if your hotel is an independent property needing a feature-rich platform with advanced modules like revenue management, online check-in, and a large array of integrations, roommaster’s 60+ exclusive features make it the superior choice. It suits hotel teams seeking granular control over every operational detail.
In summary, choose Yanolja for stability and ease, and roommaster for advanced features and customization options.
Yanolja Cloud Solution boasts a user rating of 4.77/5 for ease of use, supported by its recent reviews praising its intuitive interface and fast staff onboarding. Its onboarding score of 4.71/5 indicates new users find it straightforward to adopt, with many reviews mentioning minimal training needs.
roommaster’s ease of use scores 4.22/5, with some users describing the system as "clunky" and noting challenges in navigating the interface. Customer feedback points to a steeper learning curve, especially for staff unfamiliar with complex modules.
Edge: Yanolja Cloud Solution.
roommaster outshines with over 60 exclusive features, including channel management, revenue management, POS, guest profiles, and online check-in. It also supports multi-currency, gift vouchers, group booking engines, and automated night audits—a feature set designed for full operational control.
Yanolja Cloud Solution offers only one unique feature: on-premise deployment, while its core includes reservation management, billing, and OTA integration. Its limited feature set may suffice for smaller hotels, but it lacks the extensive modules available in roommaster.
Edge: roommaster PMS.
Yanolja Cloud Solution reviews (4.79/5 support rating) consistently praise its quick, dedicated support team. Customers highlight prompt responses, personalized assistance, and comprehensive onboarding, with one review stating, "They really make you comfortable with the software and help you perform better."
roommaster support is rated at 4.25/5, with some users mentioning slower responses and less extensive phone support. While support is generally positive, the smaller user base and less recent reviews suggest less current confidence.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution boasts 157 verified partners, including major players like SiteMinder, Revinate, and RateGain, offering extensive connectivity with third-party systems. It supports integrations with Xero, Quickbooks, and other popular cloud solutions, expanding its reach.
roommaster has 56 verified partners, including Volo, GuestCentric, and LaaSie.ai, with some integrations tailored to specific markets. While fewer in number, the integrations are robust, especially for independent and regional hotels.
Edge: Yanolja Cloud Solution.
Yanolja’s reviews over the last six months reflect a 91% likelihood to recommend, with a user rating of 4.25/5. Hoteliers, especially in resorts and boutique hotels, praise its reliability and support, with one stating, "The dedicated support team really makes a difference."
roommaster, despite fewer recent reviews, holds a 4.33/5 rating, with users valuing its comprehensive features and operational control. However, some comments mention a need for better customer support responsiveness.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution is priced at a straightforward $100 monthly flat fee, with no trial or implementation fees, making it predictable and affordable for small to mid-sized hotels.
roommaster charges a $500 base price, with no mention of ongoing monthly fees or trial options. Its higher initial investment may be justified by its extensive feature set but could be less attractive for smaller properties.
Not ideal if you need extensive modules like revenue management, POS, or online check-in.
Not ideal if your hotel prefers cloud-based, low-maintenance solutions or has limited budgets.
Yanolja Property Management System excels in delivering a reliable, easy-to-use, cloud-backed solution supported by recent, extensive reviews. Its on-premise architecture appeals to hotels prioritizing data security and stability, especially for smaller to mid-sized properties.
roommaster PMS offers a broad spectrum of modules and extensive customization, making it ideal for hotels that need detailed control and advanced operational features. Its larger feature set and longer market presence serve independent and multi-property hotels well.
If your hotel values simplicity, support, and recent positive reviews, Yanolja is the clear choice. For hotels needing detailed control, extensive modules, and deep integrations, roommaster is the better fit.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $500/mo |
According to HTR's product database, Yanolja Property Management System and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| On premise | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 49 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.1/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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