The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Guest profiles.
Tesipro shines , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $500/mo | From $1,300/mo |
| Verified Reviews | 100 | 0 |
After analyzing 100 verified reviews, roommaster users most value its customer support, reservation management, centralized data management, while Tesipro users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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| Cons | |
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #30 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 54 reviews | — |
| Large (75-199 rooms) | #31 3 reviews | — |
| X-Large (200+ rooms) | #32 1 reviews | — |
By Property Type
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| Boutique ▾ | #22 35 reviews | — |
| Luxury ▾ | #34 8 reviews | — |
| Branded / Chain ▾ | #24 15 reviews | — |
| Extended Stay ▾ | #27 6 reviews | — |
By Region
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| North America ▾ | #10 62 reviews | — |
| Europe ▾ | #29 11 reviews | — |
| Middle East | #27 0 reviews | — |
Choosing between roommaster PMS by roommaster and Tesipro by Tesipro hinges on your hotel's specific needs, operational complexity, and geographic reach. Both products aim to streamline hotel management, but they differ significantly in features, user feedback, and market presence. Your decision should reflect which system aligns best with your property size, staff capabilities, and growth plans.
While Tesipro has yet to garner reviews or a broad user base, roommaster's extensive 83 reviews and recent positive feedback give it a decisive edge. It’s clear that roommaster is a more tested and trusted option for hoteliers prioritizing proven performance.
Both roommaster and Tesipro are designed to centralize and simplify hotel operations, yet they differ in maturity and scope. Roommaster offers a comprehensive property management suite with over 270 reports, extensive integrations, and modules that cover everything from revenue management to guest communication. Tesipro, meanwhile, is positioned as a flexible cloud solution for larger and independent hotels, but it lacks the extensive user feedback or feature depth seen in roommaster.
The real divergence lies in their market presence: roommaster’s larger review count, recent feedback, and regional reach give it a more reliable reputation. Tesipro’s limited review data makes it harder to gauge its operational effectiveness or customer satisfaction. Would you prefer a system with extensive user validation or a newer platform still building its reputation?
If your hotel operates across multiple properties, values detailed reporting, and needs a system with proven track record, go with roommaster. Its strong user ratings—4.33/5 overall, 83 reviews, and a 91% likelihood to recommend—highlight its reliability and customer satisfaction.
Conversely, if your hotel is an independent or boutique property seeking a cloud-based setup with fast deployment and multiple modules like spa and wellness, Tesipro might be appealing. However, with no reviews or ratings available, roommaster’s proven performance makes it the safer, more confident choice for most hotels.
Roommaster earns a 4.22/5 ease of use rating based on user reviews, with many praising its intuitive back-office interface, easy onboarding, and cloud accessibility. Users highlight quick training and straightforward reservation management, though some mention room for UI improvements and the need for better language support.
Tesipro has no publicly available user ratings or reviews, leaving its usability unverified. Given roommaster’s established reputation for user-friendly design and recent positive feedback, it clearly offers a more reliable and easier experience.
Edge: roommaster.
Roommaster boasts 36 shared features plus 24 exclusive modules, including revenue management, guest profiles, native email marketing, multi-currency, channel management, booking engine, POS, guest feedback, and guest apps. These features support end-to-end hotel operations and marketing, making it highly versatile.
Tesipro offers 25 shared features and 8 unique modules, notably including a spa & wellness module, multi-lingual support, and a housekeeping mobile app. While its features cover core management needs, it lacks many of the advanced modules found in roommaster.
Edge: roommaster.
Roommaster’s support scores 4.25/5, with reviews praising quick responses, clear communication, and helpful troubleshooting. Some users note support inconsistencies but overall consider it reliable, especially given its long-standing presence and dedicated team.
Tesipro has no reviews or ratings available, so its support quality remains unverified. Given roommaster’s established reputation, it’s the clear leader here, especially for hotels valuing responsive assistance.
Edge: roommaster.
Roommaster integrates with 56 verified partners, including key players like GuestCentric, SiteMinder, RateGain, and Inntopia. This broad network allows seamless connectivity with booking engines, channel managers, PMS, and revenue tools, crucial for larger or multi-channel hotels.
Tesipro connects with only 25 verified partners, sharing nine with roommaster. While it covers essential integrations, it doesn’t match roommaster’s extensive partner ecosystem, limiting flexibility in complex setups.
Edge: roommaster.
Roommaster’s reviews, totaling 83 in the past six months, show a 4.33/5 overall rating and a 91% likelihood to recommend. Hotels across segments, especially boutique and midsize properties, praise its operational clarity, support, and reporting.
Tesipro has no publicly available reviews or ratings, making it impossible to assess user satisfaction. Based on the data, roommaster’s superior review volume and recency make it the preferred choice among hoteliers.
Edge: roommaster.
roommaster is priced at a flat $500 monthly fee, with no implementation or trial fees, providing predictable costs. It does not specify a freemium or per-room pricing, but its transparent flat rate simplifies budgeting.
Tesipro’s base price is $1,300 per month, also without trial or implementation fees. Its higher cost reflects its positioning as a comprehensive cloud solution, but the lack of detailed pricing options limits precise comparisons.
Not ideal if:
Not ideal if:
Roommaster and Tesipro serve different segments: roommaster’s comprehensive, well-reviewed platform suits hotels seeking proven features, extensive support, and a broad integration network. Tesipro, while promising with its cloud setup and specialized modules, lacks the user validation and regional reach demonstrated by roommaster.
If your hotel values reliability, proven performance, and a mature ecosystem, roommaster is the clear choice. It’s especially compelling for multi-property chains and hotels in need of detailed reporting and seamless integrations.
Choose Tesipro only if your hotel prefers a cloud-native solution with specific modules like spa or multilingual support and is comfortable navigating less-reviewed platforms. Its flexibility might suit certain independent or specialized properties, but it’s a riskier bet without user testimonials or broad market validation.
In summary:
Ultimately, your decision should align with your hotel’s size, complexity, geographic reach, and appetite for risk versus proven reliability.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $500/mo | From $1,300/mo |
According to HTR's product database, roommaster PMS and Tesipro share 36 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Lobby Kiosk | ||
| Multi-currency | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Property Management System | ||
| Revenue management module | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in |
Showing top differences. 20 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
No published case study for this goal yet.
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. roommaster PMS and Tesipro share many core Property Management Systems features, but each has unique capabilities. roommaster PMS offers 56 verified integration partners, while Tesipro offers 25. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
roommaster PMS: No. Tesipro: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 83 and Tesipro has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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