The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Travel Tripper shines .
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 100 | 0 |
After analyzing 100 verified reviews, roommaster users most value its customer support, reservation management, centralized data management, while Travel Tripper users highlight . Click any theme to see what reviewers say.
|
|
Travel Tripper |
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Reservation Management
▾
|
|
|
+
Centralized Data Management
▾
|
|
|
+
Cloud and Mobile Access
▾
|
|
| Cons | |
|
−
Report Generation
▾
|
|
|
−
User Interface Experience
▾
|
|
|
−
Group Booking Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Travel Tripper |
|---|---|---|
| Small (10-24 rooms) ▾ | #30 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 54 reviews | — |
| Large (75-199 rooms) | #31 3 reviews | — |
| X-Large (200+ rooms) | #32 1 reviews | — |
By Property Type
| Segment |
|
Travel Tripper |
|---|---|---|
| Boutique ▾ | #22 35 reviews | — |
| Luxury ▾ | #34 8 reviews | — |
| Branded / Chain ▾ | #24 15 reviews | — |
| Extended Stay ▾ | #27 6 reviews | — |
By Region
| Segment |
|
Travel Tripper |
|---|---|---|
| North America ▾ | #10 62 reviews | — |
| Europe ▾ | #29 11 reviews | — |
| Middle East | #27 0 reviews | — |
Choosing between Roommaster PMS by Roommaster and Travel Tripper hinges on your hotel’s core operational needs. While Roommaster functions as a comprehensive property management system handling reservations, front desk, housekeeping, and financials, Travel Tripper focuses solely on booking, distribution, and revenue management. Your decision should consider whether you need a full PMS or a specialized distribution platform.
Roommaster’s extensive features and recent reviews establish it as a trusted backbone for hotel operations. Travel Tripper’s niche focus and lack of recent reviews make it less scalable for most properties. Which tool better aligns with your hotel’s growth and operational complexity?
Roommaster and Travel Tripper serve different purposes, with Roommaster acting as an all-in-one PMS and Travel Tripper specializing in bookings and distribution. Roommaster’s core strength lies in centralizing reservations, front desk, housekeeping, and financial management into a single platform, reducing operational fragmentation.
Travel Tripper’s main focus is on optimizing revenue through distribution and direct booking tools, but without recent user reviews or a broad feature set, it lacks the operational depth that Roommaster offers. Do you need a full property management suite or just a booking engine and distribution platform?
Given the recent reviews and higher overall ratings, Roommaster is the more reliable choice for comprehensive hotel management. Are you prepared to invest in a system that supports operational growth and detailed reporting, or do you want a niche tool for booking optimization?
If your hotel needs a centralized platform to manage reservations, front desk, housekeeping, billing, and reporting, go with Roommaster. Its 83 reviews and 4.33/5 overall rating, including recent feedback from 17 users, prove its effectiveness in operational management.
If your hotel only needs a booking engine, channel management, or revenue optimization—without a full PMS—Travel Tripper might be appropriate. However, its lack of recent reviews and a feature set concentrated solely on distribution suggest it’s less suited for hotels seeking an all-encompassing management solution.
For hotels with multiple properties, large or growing operations, and a focus on data-driven decision-making, Roommaster is clearly the better fit. Is your priority a broad operational platform or a specialized booking tool?
Roommaster’s interface scores 4.22/5 in ease of use, with many users praising its intuitive workflows, drag-and-drop reservation management, and cloud accessibility. Its onboarding process, rated 4.17/5, is generally smooth, though some users note that the interface could be more modern and eliminate repetitive logins.
Travel Tripper has no recent reviews or user ratings, making it impossible to assess its usability. Given the absence of recent user feedback, it’s likely that Roommaster’s established interface and support infrastructure make it the easier choice.
Edge: Roommaster.
Roommaster packs over 60 features, including channel management, EPoS, revenue management, online booking engine, guest profiles, native email marketing, digital registration, and automated night audits. It also offers integrations with 56 verified partners, supporting complex operations and customization.
Travel Tripper’s offerings are limited, primarily focusing on booking and distribution tools, with no verified integrations or unique features listed. Its feature set appears insufficient to support full hotel operations or advanced revenue strategies.
The comprehensive feature count and deep integration options give Roommaster the clear advantage. Edge: Roommaster.
Roommaster’s support rating stands at 4.25/5, with reviews citing quick responses, effective troubleshooting, and dedicated support, despite some claims of inconsistency. Recent reviews highlight support agents’ knowledge and helpfulness in resolving issues.
Travel Tripper has no recent reviews or customer support ratings available, making it difficult to evaluate their support quality. Given the more established support infrastructure, Roommaster provides more confidence in post-sale assistance.
Edge: Roommaster.
Roommaster offers integrations with 56 verified partners, including Sage, Volo, GuestCentric, and others, covering CRS, POS, accounting, and marketing software. These integrations enable a flexible, unified tech stack tailored to varied hotel needs.
Travel Tripper has no verified integrations listed, limiting its ability to connect with other hotel systems. For properties requiring seamless data flow across platforms, Roommaster’s extensive integrations are a major advantage.
Edge: Roommaster.
Roommaster’s overall rating of 4.33/5 and NPS score of 8.67/10, based on 83 reviews, reflect strong user satisfaction. Recent reviews are more positive, emphasizing its ease of use, support, and operational efficiency.
Travel Tripper lacks recent reviews and ratings, making it impossible to compare hotel satisfaction levels directly. The existing data indicates that Roommaster is the more trusted choice among hoteliers.
Edge: Roommaster.
Roommaster’s pricing is listed at $500 per month, with no free trial or implementation fees, making it straightforward for hotels to budget. Travel Tripper’s pricing is not publicly available, which could be a barrier for smaller properties or those seeking transparency.
Considering the known cost structure, Roommaster’s flat monthly fee offers predictable budgeting, while uncertainty surrounds Travel Tripper’s pricing.
Not ideal if:
Roommaster is suited for medium to large hotels, resort chains, or properties with complex operational needs. Do your hotel’s requirements align more with comprehensive management or basic online booking?
Not ideal if:
Travel Tripper might work well for boutique hotels or properties prioritizing booking optimization over operational management. But without recent reviews, its suitability is uncertain for larger or growing hotels.
Roommaster is a comprehensive hotel management system trusted by over 83 users, with recent positive reviews confirming its operational value. Its extensive feature set, integrations, and support make it well-suited for mid-sized and larger hotels seeking to streamline every aspect of their property.
Travel Tripper remains a niche booking and revenue platform with no recent user feedback, making it difficult to recommend confidently for full hotel operations. Its focus on direct booking optimization is clear, but it lacks the depth and reliability of Roommaster.
For hotels prioritizing operational efficiency, data-driven management, and scalability, Roommaster is the clear choice. Smaller properties or those solely seeking booking tools might consider Travel Tripper, but caution is advised given the lack of recent validation.
This comparison should guide your decision based on your hotel’s size, complexity, and growth plans. Both tools have their place, but current data heavily favors Roommaster for a complete, well-supported property management solution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Travel Tripper | |
|---|---|---|
| Starting Price | From $500/mo | — |
According to HTR's product database, roommaster PMS and Travel Tripper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Travel Tripper |
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
No published case study for this goal yet.
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. roommaster PMS and Travel Tripper share many core Property Management Systems features, but each has unique capabilities. roommaster PMS offers 56 verified integration partners, while Travel Tripper offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
roommaster PMS: No. Travel Tripper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 83 and Travel Tripper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor