RoomRaccoon PMS vs. Tesipro: Which Is Right for You?

Updated May 15, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Guest CRM.

Tesipro shines , with exclusive features like Guest CRM and Tablet/Kiosk Check-in.

See the full breakdown below ↓

How Does RoomRaccoon PMS Compare to Tesipro?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
80
0
Likelihood to Recommend
94%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.5/5
0.0/5
Value for Money
4.5/5
0.0/5
Starting Price From $1,000/mo From $1,300/mo
Verified Reviews 209 0

What Are the Pros and Cons of RoomRaccoon PMS vs Tesipro?

After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while Tesipro users highlight . Click any theme to see what reviewers say.

RoomRaccoon RoomRaccoon Tesipro Tesipro
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

RoomRaccoon vs Tesipro: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment RoomRaccoon RoomRaccoon Tesipro Tesipro
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment RoomRaccoon RoomRaccoon Tesipro Tesipro
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment RoomRaccoon RoomRaccoon Tesipro Tesipro
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing between RoomRaccoon PMS and Tesipro hinges on your hotel’s size, operational needs, and your current technology ecosystem. Both products claim to streamline hotel management, but their core features, user experience, and market presence vary significantly. RoomRaccoon, with its extensive review base and recent positive feedback, emerges as the more reliable choice, especially for small to mid-sized properties seeking ease of use and comprehensive automation.

Are you looking for a well-supported, intuitive PMS with proven results, or a platform geared toward complex operations and larger hotel groups? Read on to find out which system aligns best with your hotel’s goals.

Is RoomRaccoon or Tesipro Better for Hotels?

RoomRaccoon and Tesipro aim to simplify hotel management, but they serve different market segments and operational complexities. RoomRaccoon’s strength lies in its all-in-one approach, combining PMS, channel management, booking engine, and automation tools into a single platform that small to medium hotels find easy to manage. Tesipro, on the other hand, emphasizes connecting hotel environments with major providers, catering more to complex operations and larger groups.

Most importantly, RoomRaccoon has a recent review count of 169, with 5 reviews in the last six months, giving it a more current and reliable performance record. Tesipro, with no reviews available, lacks recent user feedback, making its real-world performance less verifiable. Given this, is your hotel ready to invest in a proven, highly-rated platform, or are you exploring options for more complex, enterprise-level needs?

RoomRaccoon vs Tesipro: Which Should Your Hotel Choose?

If your hotel is an independent property or small hotel seeking an easy-to-use, all-in-one system that improves daily operations, go with RoomRaccoon. Its user-friendly interface and integrated features like automated communication, yield management, and direct OTA connections cater perfectly to smaller teams.

If you operate a larger hotel group or require deep integration with multiple providers and complex setup capabilities, Tesipro might be more suitable—though its lack of recent reviews raises questions about ongoing support and user satisfaction. For most hotels like yours, especially those prioritizing simplicity and proven results, RoomRaccoon offers a clear advantage.

Is RoomRaccoon or Tesipro Easier to Use?

RoomRaccoon scores a high 4.74 out of 5 for ease of use, backed by a 4.61/5 onboarding rating and numerous positive reviews praising its intuitive interface. Users emphasize how simple it is to learn and teach, with many mentioning that staff can quickly adapt to the system, leading to smoother daily operations.

Tesipro, with no available review scores or user feedback, leaves uncertainty about its usability. Its focus on complex integrations and larger hotel environments suggests a steeper learning curve, which may not suit small hotel teams or those new to PMS systems.

Edge: RoomRaccoon.

Which Has Better Features: RoomRaccoon or Tesipro?

RoomRaccoon offers 19 features exclusive to its platform, including a revenue management module, gift vouchers, guest CRM, ancillary revenue tracking, multi-currency support, and a drag-and-drop tapechart. These features directly address operational automation, revenue growth, and guest engagement, making it a versatile choice.

Tesipro provides 12 unique features, such as a spa & wellness module, task management, online 24/7 support, and digital registration, which cater to larger, service-oriented hotel groups. While these are valuable for complex operations, they may be overkill for smaller properties.

Edge: RoomRaccoon.

Which Has Better Customer Support: RoomRaccoon or Tesipro?

RoomRaccoon’s customer support is rated 4.53 out of 5, with recent feedback highlighting its responsiveness and helpfulness. Users appreciate quick issue resolution and proactive assistance, which helps maintain smooth operations.

With no available reviews or ratings for Tesipro’s support, it’s impossible to gauge its effectiveness. Given the importance of reliable support for day-to-day hotel management, the absence of recent feedback on Tesipro poses a risk.

Edge: RoomRaccoon.

Which Has More Integrations: RoomRaccoon or Tesipro?

RoomRaccoon boasts 88 verified partner integrations, including major players like SiteMinder, RateGain, and Sage, providing extensive flexibility. Its marketplace includes 12 shared partners, plus 76 unique integrations, making it a highly adaptable system for different tech stacks.

Tesipro supports 25 verified integrations, with 12 shared partners, primarily focused on property and revenue management tools. However, its smaller integration ecosystem may limit flexibility for hotels seeking a broad array of connected solutions.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: RoomRaccoon or Tesipro?

RoomRaccoon’s overall rating of 4.88/5 from 169 reviews, with recent feedback, indicates strong customer satisfaction. Hoteliers especially praise its ease of use, automation features, and support responsiveness across various segments, including boutique and independent hotels.

Tesipro, with no recent reviews or ratings, cannot be directly compared. Its lack of publicly available user feedback makes it difficult to assess hotel satisfaction, giving RoomRaccoon a clear advantage.

Edge: RoomRaccoon.

How Much Do RoomRaccoon and Tesipro Cost?

RoomRaccoon’s pricing starts at $1,000 per month, with no trial, freemium, or implementation fees. Its pricing model is straightforward, aligning with small to mid-sized hotels seeking an all-in-one system.

Tesipro charges $1,300 per month, also without trial or setup fees. Its higher price point may reflect its focus on complex, enterprise hotel environments, but the lack of detailed pricing options suggests less transparency.

What Type of Hotel Should Use RoomRaccoon?

  • Hotels that operate independently or are small to mid-sized, seeking an easy-to-manage, all-in-one PMS.
  • Teams that prioritize automation, guest communication, and revenue management without steep technological complexity.
  • Hotels aiming for quick onboarding and minimal IT support.
  • Properties looking to improve direct bookings and reduce OTA dependency.
  • Not ideal if your hotel is a large chain needing extensive customization or highly specialized workflows.
  • Not ideal if your hotel requires deep integrations with a broad array of third-party systems beyond what RoomRaccoon offers.

What Type of Hotel Should Use Tesipro?

  • Larger hotels or chains that need complex, multi-property management capabilities.
  • Hotels looking for deep integration with providers like D-Edge, Nonius, or IDeaS.
  • Properties with specialized needs, such as spa modules or digital registration integrated into their operations.
  • Teams that prioritize robust resource management and automation at scale.
  • Not ideal if you operate a small, independent hotel seeking a straightforward, highly-rated PMS.
  • Not ideal if your primary focus is on ease of use and rapid onboarding without complex setup.

RoomRaccoon vs Tesipro: The Bottom Line for Hotels

RoomRaccoon stands out as a versatile, well-reviewed property management system that caters especially to small and independent hotels. Its extensive feature set, recent positive reviews, and high satisfaction ratings make it a trusted choice for hoteliers looking to simplify operations and boost revenue.

Tesipro is geared toward larger hotel groups and properties with complex needs, offering deep integrations and management tools. However, the lack of recent reviews and ratings makes it a riskier option for most hoteliers today.

For most hotels like yours, especially small to mid-sized properties, RoomRaccoon offers a more proven, user-friendly solution with proven results. If your operation is more complex and requires extensive integrations, then Tesipro might be worth further investigation—though current user feedback is absent.

How Much Do RoomRaccoon PMS and Tesipro Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

RoomRaccoon RoomRaccoon Tesipro Tesipro
Starting Price From $1,000/mo From $1,300/mo

Which Features Does RoomRaccoon PMS Have That Tesipro Doesn't (and Vice Versa)?

According to HTR's product database, RoomRaccoon PMS and Tesipro share 32 features. Here are the key differences — features one has that the other lacks.

Feature RoomRaccoon RoomRaccoon Tesipro Tesipro
Ancillary revenue tracking
Centralized Messaging
Gift Vouchers
Guest CRM
Guest CRM
Guest profiles
Online 24/7 support
PMS connectivity
Revenue management module
Spa & Wellness Module
Tablet/Kiosk Check-in
Task Management

Showing top differences. 19 more features differ between these products.

Real-World Results: RoomRaccoon vs Tesipro by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Tesipro Tesipro

No published case study for this goal yet.

Increase Operational Efficiency
RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Tesipro Tesipro

No published case study for this goal yet.

Improve Guest Experience
RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

Tesipro Tesipro

No published case study for this goal yet.

RoomRaccoon vs Tesipro: The Bottom Line

RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Revenue management module Gift Vouchers Guest CRM Guest profiles Ancillary revenue tracking
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile
Tesipro
Tesipro
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module Guest CRM Online 24/7 support Task Management Tablet/Kiosk Check-in
0.0/5 ease of use 0.0/5 support 25 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About RoomRaccoon PMS vs Tesipro

Can RoomRaccoon PMS replace Tesipro?

It depends on your requirements. RoomRaccoon PMS and Tesipro share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while Tesipro offers 25. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do RoomRaccoon PMS or Tesipro offer a free plan?

RoomRaccoon PMS: No. Tesipro: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank RoomRaccoon PMS and Tesipro?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and Tesipro has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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