Roomsy vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can define your hotel's operational efficiency, guest satisfaction, and revenue. Both Roomsy by Roomsy and Stayntouch by Stayntouch aim to streamline hotel management, but their market presence, reviews, and features differ significantly. Your decision hinges on your hotel’s size, technological needs, and growth plans.

Roomsy is a newer entrant with limited reviews and no recent data, while Stayntouch boasts over 300 reviews, with recent feedback highlighting its strong performance. Which product truly aligns with your hotel’s priorities?

Is Roomsy or Stayntouch Better for Hotels?

Roomsy offers a basic online hotel management solution designed for simplicity. However, with zero reviews and no recent user feedback, its actual performance remains unverified. Stayntouch, on the other hand, has over 300 reviews, with a 4.56/5 overall rating and a 94% likelihood to recommend, reflecting widespread user satisfaction.

The core difference is that Roomsy’s offering appears limited or undeveloped compared to Stayntouch’s extensive feature set. If your hotel needs a proven, scalable PMS with extensive integrations, Stayntouch clearly leads. But does Roomsy’s lack of data mean it’s a viable option for small properties? That remains uncertain.

Roomsy vs Stayntouch: Which Should Your Hotel Choose?

Your choice depends on hotel size and operational complexity. If your hotel is small, just starting out, or prioritizes a straightforward solution without extensive features, Roomsy could seem appealing. But given the complete lack of reviews and recent data, its effectiveness remains untested.

Stayntouch is suited for hotels that require robust, multi-property management, and feature-rich operations. Its 317 reviews and recent feedback demonstrate high user satisfaction, especially among large, multi-property, and tech-savvy hotels. For hotels seeking proven reliability and a broad feature set, Stayntouch is the clear choice.

Is Roomsy or Stayntouch Easier to Use?

Roomsy’s user interface isn’t rated or reviewed, and no recent onboarding data exists, leaving its ease of use unverified. Stayntouch, however, has a 4.7/5 ease-of-use score, with reviewers citing its intuitive screens, fast onboarding, and mobile functionality as major strengths.

One user states, “Stayntouch is very easy to use every day,” and praises its friendly support team. With more recent reviews emphasizing simplicity and quick training, Edge: Stayntouch.

Which Has Better Features: Roomsy or Stayntouch?

Roomsy appears to offer no distinct features beyond basic hotel management, with no unique functionalities highlighted. Conversely, Stayntouch provides 49 features, including revenue management, online check-in, group handling, digital registration, and integrations with payment systems and channel managers.

Stayntouch’s feature depth allows hotels to automate tasks, enhance guest experiences, and manage multiple properties effectively. Its extensive feature list makes it the more comprehensive solution. Edge: Stayntouch.

Which Has Better Customer Support: Roomsy or Stayntouch?

Roomsy’s support history is unavailable, with no reviews or ratings to judge its support quality. Stayntouch, with a 4.68/5 customer support rating, is praised for its responsive, knowledgeable team and thorough onboarding.

Reviewers say, “Their training team is excellent,” and highlight continuous support improvements. Consistent positive feedback underscores Stayntouch’s dedication to customer success. Edge: Stayntouch.

Which Has More Integrations: Roomsy or Stayntouch?

Roomsy has only 2 verified partners, including SiteMinder, and no notable third-party integrations. Stayntouch features 188 verified partners, with key integrations like RoomPriceGenie, STAAH, and many others—facilitating a smooth connection to diverse systems.

This extensive integration network allows hotels to customize their tech stack and optimize operations. For scalability and flexibility, Stayntouch clearly has the edge.

Which Do Hoteliers Rate Higher: Roomsy or Stayntouch?

With no reviews or ratings for Roomsy, it cannot be rated by hoteliers. Stayntouch’s reviews are overwhelmingly positive, especially among boutique hotels and branded properties, with an overall rating of 4.56/5.

Recent reviews highlight its ease of use, support, and impact on revenue. For hotel segments like boutique, branded, and independent hotels, Stayntouch consistently scores near-perfect ratings. Edge: Stayntouch.

How Much Do Roomsy and Stayntouch Cost?

Roomsy does not list pricing details, leaving potential buyers in the dark. Stayntouch charges a flat rate of $800 per month, with no additional implementation or setup fees.

Given the lack of transparent pricing for Roomsy, evaluating value becomes difficult. Stayntouch’s predictable flat-rate model and proven ROI support its higher value proposition.

What Type of Hotel Should Use Roomsy?

• Hotels that prioritize simplicity and basic management without extensive features.
• Small properties or startups testing automation tools on a limited budget.
• Hotels that want a quick, no-frills online management platform.
• Teams that prefer minimal training and onboarding.

Not ideal if:

• Your hotel needs multi-property management or advanced automation.
• You require integrations with third-party systems or revenue management modules.
• You seek a proven, scalable solution backed by extensive user reviews.

Due to lack of review data and features, Roomsy is best for very small or new hotels testing the waters.

What Type of Hotel Should Use Stayntouch?

• Hotels seeking a trusted, scalable, and feature-rich PMS.
• Multi-property chains that need centralized management.
• Properties prioritizing mobile check-in, contactless solutions, and integrations.
• Hotels aiming for high guest satisfaction and operational efficiency.

Not ideal if:

• Your hotel operates on a very limited budget with no need for automation.
• You prefer a local, on-premise system rather than a cloud solution.
• Your focus is solely on minimal management without advanced features.

Stayntouch suits a broad spectrum of hotel types, from boutique to large resorts, especially those aiming to innovate.

Stayntouch vs Roomsy: The Bottom Line for Hotels

The core difference is that Stayntouch offers an extensive, proven platform with a large user base, while Roomsy remains largely untested with no recent reviews or feature details. For hotels that want a reliable, feature-rich PMS with extensive integrations and support, Stayntouch is clearly the better choice.

Choose Roomsy only if your hotel is very small, budget-constrained, or in early stages, and you are willing to accept unverified performance. For all other hotels aiming for growth, efficiency, and guest satisfaction, Stayntouch provides the security and tools needed to succeed.

In conclusion, if your hotel values experience, scale, and proven results, Stayntouch should be your pick. Roomsy might be suitable for very niche, minimal needs but lacks the backing to recommend confidently in a competitive landscape.