Compare Service Metrics Group vs Loop CXM (by Benbria) vs GuestService - Surveys
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs Loop CXM (by Benbria) vs GuestService - Surveys. Find out which Guest Surveys & Feedback is right for you based on realtime data from 6 verified hotelier reviews across 3 countries.
Service Metrics Group
Ranked 12 (out of 25)
Benbria
Ranked 14 (out of 25)
Guest Service
Ranked 9 (out of 25)
Ratings Summary
Service Metrics Group
unranked
Loop CXM (by Benbria)
unranked
GuestService - Surveys
unranked
Service Metrics Group
2 verified reviewsLoop CXM (by Benbria)
1 verified reviewsGuestService - Surveys
3 verified reviewsService Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Service Metrics Group
Not enough data available
Loop CXM (by Benbria)
Not enough data available
GuestService - Surveys
Not enough data available
Service Metrics Group
Verified Customer Support
Loop CXM (by Benbria)
Verified Customer Support
GuestService - Surveys
Verified Customer Support
Service Metrics Group
Loop CXM (by Benbria)
GuestService - Surveys
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
-
-
GuestService - Surveys
Guest Service doesn’t have any featured brands available
Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Reception team
Front Office from (Turkey)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Most Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingGuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)References
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-
GuestService - Surveys
Guest Service doesn’t have any references available
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel CRM & Email Marketing (1)
Recent Company Updates
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-
GuestService - Surveys
Guest Service doesn’t have any recent company updates
Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
GuestService - Surveys
Guest Service doesn’t have any recent articles