2025 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Survey Software provider in the 2025 HotelTechAwards
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Compare Service Metrics Group vs GuestRevu (Surveys) vs Loopon Post Stay
Guest Survey Software vendor comparison between Service Metrics Group vs GuestRevu (Surveys) vs Loopon Post Stay. Find out which Guest Survey Software is right for you based on realtime data from 461 verified hotelier reviews across 59 countries.
Service Metrics Group
Ranked 12 (out of 26)
GuestRevu
Ranked 1 (out of 26)
2025 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Survey Software provider in the 2025 HotelTechAwards.
Learn more
Learn more
Loopon
Ranked 5 (out of 26)
Ratings Summary
Service Metrics Group
unranked
GuestRevu (Surveys)
100
Loopon Post Stay
76
Service Metrics Group
2 verified reviewsGuestRevu (Surveys)
434 verified reviewsLoopon Post Stay
25 verified reviewsService Metrics Group
GuestRevu (Surveys)
Loopon Post Stay
Service Metrics Group
GuestRevu (Surveys)
Loopon Post Stay
Service Metrics Group
GuestRevu (Surveys)
Loopon Post Stay
Service Metrics Group
Not enough data available
GuestRevu (Surveys)
Loopon Post Stay
Service Metrics Group
Verified Customer Support
GuestRevu (Surveys)
Verified Customer Support
Loopon Post Stay
Verified Customer Support
Service Metrics Group
GuestRevu (Surveys)
Loopon Post Stay
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
GuestRevu (Surveys)
Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Loopon Post Stay
Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
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GuestRevu (Surveys)
GuestRevu doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestRevu (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Loopon Post Stay
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestRevu (Surveys)
Excellent guest review platform
Group Marketing ManagerLoopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsMost Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestRevu (Surveys)
Be up to date, full automatic
MDLoopon Post Stay
Premier Guest Feedback and Review Platform
Multi-Property Revenue ManagerMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestRevu (Surveys)
Excellent company to work with.
General ManagerLoopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsReferences
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GuestRevu (Surveys)
Kevin Charity
CEO The Coaching Inn Group
CEO The Coaching Inn Group
Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Laurence Wall
Director of Operations Crazy Bear Fitzrovia
Director of Operations Crazy Bear Fitzrovia
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
GuestRevu (Surveys)
Property Management Systems (22)
Hotel Management Software (10)
Booking Engine (8)
Loopon Post Stay
Property Management Systems (6)
Hotel Restaurant POS Systems (3)
Hotel Reservations Systems (2)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
Loopon Post Stay
Loopon doesn’t have any recent articles