The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
AsiaPay shines .
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 131 | 0 |
After analyzing 131 verified reviews, Sertifi by Flywire users most value its ease of use, payment processing efficiency, security measures, while AsiaPay users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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AsiaPay |
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| Small (10-24 rooms) | #5 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 36 reviews | — |
| Large (75-199 rooms) ▾ | #1 63 reviews | — |
| X-Large (200+ rooms) ▾ | #1 29 reviews | — |
By Property Type
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AsiaPay |
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| Boutique ▾ | #1 35 reviews | — |
| Luxury ▾ | #1 61 reviews | — |
| Branded / Chain ▾ | #1 86 reviews | — |
| Extended Stay ▾ | #2 9 reviews | — |
By Region
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AsiaPay |
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| North America ▾ | #1 121 reviews | — |
| Europe | #4 1 reviews | — |
| Asia Pacific | #1 1 reviews | — |
| Middle East ▾ | #1 5 reviews | — |
Choosing between Sertifi by Flywire and AsiaPay hinges on your hotel’s specific payment processing needs. Sertifi specializes in streamlining secure payments and eSignatures within the hospitality sector, while AsiaPay offers a broader, less reviewed payment platform with limited data. Given the lack of recent reviews for AsiaPay and Sertifi’s extensive positive feedback, Sertifi clearly holds the edge for most hoteliers. But how do these two compare across key areas?
Sertifi by Flywire is designed explicitly for hospitality, offering a suite of features aimed at simplifying payments and document management. It boasts a high score (94.14) on HotelTechReport, with 129 reviews primarily from hotels, confirming its relevance and reliability. AsiaPay, on the other hand, has zero reviews and negligible market presence, making it difficult to assess its suitability or effectiveness.
Both products aim to process payments efficiently. Sertifi excels in security, ease of use, and integration, making it ideal for hotels that prioritize safety and streamlined workflows. AsiaPay’s capabilities and reputation remain unverified due to the absence of recent user feedback. Are you comfortable choosing a platform with proven reviews and a strong hotel focus?
If your hotel needs a trusted, well-reviewed payment platform with seamless integration and robust security, go with Sertifi. Its features support faster revenue collection, PCI compliance, multi-currency settlements, and integrations with systems like Opera and Salesforce, making it especially suitable for mid to large hotels seeking efficiency.
If your hotel’s primary concern is a simple, low-cost payment solution with minimal integration needs, AsiaPay might seem attractive — but the lack of recent reviews and detailed feature info makes it a risky choice. For hotels aiming for reliability and comprehensive support, Sertifi remains the safer bet.
Sertifi clearly outperforms AsiaPay in usability, with a 4.78/5 ease-of-use rating backed by 129 recent reviews. Users consistently praise its intuitive interface, straightforward onboarding, and simple payment workflows, often noting how quickly staff can adapt.
AsiaPay offers little to no recent user feedback, making it impossible to accurately judge its user experience. Based on available data, Sertifi’s user-friendly design and positive reviews give it the edge for hotels seeking minimal friction during onboarding and daily operations.
Sertifi provides 20 features, including payment tokenization, 3-D Secure payments, PCI compliance, pre-authorizations, pay-by-link, multi-currency settlements, refund management, and multiple credit card processor integrations. These features address a broad range of hotel payment needs, from security to flexibility.
AsiaPay offers no detailed feature list, with only one verified integration (Yanolja Cloud Solution). Without specific features disclosed or positive user feedback, Sertifi’s comprehensive feature set clearly makes it the more capable platform for hotel payment processing.
Sertifi’s support ratings are high, at 4.59/5, with reviews highlighting quick, helpful customer service and smooth onboarding. Users mention that Sertifi’s team responds promptly to issues and supports a seamless experience.
AsiaPay’s support reputation is unverified due to missing recent review data. Given Sertifi’s strong support scores and positive comments, it provides a more dependable support experience for hotels needing assistance with implementation or troubleshooting.
Sertifi boasts 7 verified integrations, including Oracle Hospitality, Infor, Amadeus, Stripe, and Opera, enabling hotels to embed payments into existing systems efficiently. AsiaPay’s single verified integration (Yanolja Cloud Solution) offers limited options for hotels with complex tech stacks.
Therefore, Sertifi’s broader integration ecosystem makes it better suited for hotels that depend on seamless connectivity with property management and booking platforms. Edge: Sertifi by Flywire.
Sertifi, with 129 recent reviews, enjoys a high overall score of 94.14. Hotels across various segments, especially luxury and branded properties, rate it highly for ease of use, security, and support, with many reviews emphasizing its reliability and time-saving features.
AsiaPay has no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Given the volume and recency of Sertifi’s feedback, hoteliers should feel confident in choosing Sertifi over AsiaPay.
Sertifi charges a $100 monthly fee, with no trial or implementation costs specified. Its pricing model appears transparent, with many hotels saving significantly on processing fees—up to $175,000 annually.
Pricing data for AsiaPay is unavailable, which complicates cost comparisons. Without clarity on AsiaPay’s fees, Sertifi’s straightforward pricing and proven ROI make it the more reliable investment.
Not ideal if your hotel operates with minimal transaction volume or prefers a very basic, no-frills payment method. Also, not recommended if your hotel needs very specific customizations not supported by Sertifi.
Not ideal if your hotel requires a trusted platform with proven features, extensive integrations, security, and support. Also, avoid if recent reviews and user satisfaction are priorities.
Sertifi by Flywire is a well-established, highly rated payment platform tailored for hospitality, with extensive features, integrations, and positive user feedback. It simplifies secure payment collection, reduces admin work, and supports a range of hotel types, especially mid to large properties.
AsiaPay, with no recent reviews and limited publicly available data, appears to be an unverified alternative, suitable only for hotels with basic needs in specific regions. Its lack of recent feedback and integrations makes it a risky choice for most hotels.
For hoteliers seeking a reliable, feature-rich, and highly rated payment processing platform, Sertifi is the clear choice. Its proven track record and extensive support for hospitality needs outperform AsiaPay’s uncertain offering.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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AsiaPay | |
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| Starting Price | From $100/mo | — |
According to HTR's product database, Sertifi by Flywire (Payments) and SiamPay by Asiapay share 0 features. Here are the key differences — features one has that the other lacks.
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AsiaPay |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Sertifi by Flywire (Payments) and SiamPay by Asiapay share many core Payments Processing Software features, but each has unique capabilities. Sertifi by Flywire (Payments) offers 7 verified integration partners, while SiamPay by Asiapay offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sertifi by Flywire (Payments): No. SiamPay by Asiapay: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sertifi by Flywire has an HT Score of 94 and AsiaPay has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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