Sigh Ulyses vs. ThinkReservations PMS: Which Is Right for You?

Updated May 16, 2026  ·  395 verified reviews analyzed

TLDR

We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Sigh Ulyses shines .

ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Sigh Ulyses Compare to ThinkReservations PMS?

Side-by-side ratings based on 395 verified hotelier reviews on HTR.

HTScore
0
89
Likelihood to Recommend
0%
97%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.8/5
Value for Money
0.0/5
4.7/5
Starting Price Contact sales From $500/mo
Verified Reviews 0 395

What Are the Pros and Cons of Sigh Ulyses vs ThinkReservations PMS?

After analyzing 395 verified reviews, Sigh Ulyses users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.

Sigh Ulyses ThinkReservations ThinkReservations
Pros
+ Customer Support
+ Operational Efficiency
+ Data and Reporting
+ Integration with OTAs
Cons
Pricing and Fees
Security Features

Sigh Ulyses vs ThinkReservations: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Sigh Ulyses ThinkReservations ThinkReservations
Small (10-24 rooms) #4 145 reviews
Mid-Size (25-74 rooms) #9 25 reviews
Large (75-199 rooms) #6 3 reviews
X-Large (200+ rooms) #5 1 reviews

By Property Type

Segment Sigh Ulyses ThinkReservations ThinkReservations
Boutique #7 100 reviews
Luxury #7 70 reviews
Branded / Chain #7 24 reviews
Extended Stay #11 8 reviews

By Region

Segment Sigh Ulyses ThinkReservations ThinkReservations
North America #1 386 reviews
Europe #57 0 reviews
Asia Pacific #32 0 reviews
Middle East #32 0 reviews

The Decision

Choosing the right property management system (PMS) can dramatically impact your hotel's operations, guest experience, and profitability. Both Sigh Ulyses and ThinkReservations aim to streamline management, but they serve very different markets and come with distinct strengths and limitations. Your decision should be based on your hotel’s size, tech needs, regional presence, and budget.

Sigh Ulyses offers a niche AI-driven feedback platform with no recent reviews, while ThinkReservations boasts a well-established PMS with extensive features and a large, recent review base. Which aligns better with your hotel’s goals?

Is Sigh Ulyses or ThinkReservations Better for Hotels?

Sigh Ulyses focuses on analyzing customer reviews and feedback, helping you understand guest sentiments through AI summaries and actionable insights. ThinkReservations, on the other hand, provides a full PMS that handles reservations, integrations, guest communications, and revenue management.

ThinkReservations’s high user ratings and recent reviews underscore its reliability and popularity among hoteliers, whereas Sigh Ulyses’s lack of recent reviews and zero rating scores make it difficult to assess current performance. Are you looking for a feedback tool or a comprehensive management system?

ThinkReservations vs Sigh Ulyses: Which Should Your Hotel Choose?

If your hotel needs a robust, easy-to-use PMS that improves operational efficiency and increases revenue, go with ThinkReservations. It’s especially suitable for small to medium properties, inns, B&Bs, and boutique hotels that want seamless OTA integrations, automated tasks, and detailed reporting.

If your team’s primary goal is to analyze and act on customer feedback without managing reservations or operations, Sigh Ulyses might be relevant. But with no recent reviews, it’s hard to confirm its current effectiveness.

For most hoteliers seeking an all-in-one solution that boosts profitability and guest satisfaction, ThinkReservations is the clear choice. Sigh Ulyses lacks recent validation as a PMS option.

Is Sigh Ulyses or ThinkReservations Easier to Use?

ThinkReservations scores an impressive 4.82/5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and helpful training materials. Many users describe its setup as straightforward, allowing staff to adopt it rapidly—"like adding another employee to our business," one review states.

Sigh Ulyses, with a 0/5 rating, offers no recent usability feedback, and its AI-driven platform seems tailored more toward analytics than daily hotel management. Without recent reviews, it’s impossible to determine if it is user-friendly.

Edge: ThinkReservations.

Which Has Better Features: Sigh Ulyses or ThinkReservations?

ThinkReservations offers 39 features, including channel management, booking engine, guest profiles, automated messaging, real-time reporting, integrated payment processing, and group management. Its extensive feature set supports operations from reservations to upselling and guest communication.

Sigh Ulyses provides no listed features or integrations, focusing solely on AI-based review analysis. Its lack of operational tools makes it unsuitable as a PMS.

In terms of features directly impacting hotel management, ThinkReservations clearly provides a more comprehensive offering. Edge: ThinkReservations.

Which Has Better Customer Support: Sigh Ulyses or ThinkReservations?

ThinkReservations scores 4.82/5 for customer support, with reviews highlighting 24/7 availability, knowledgeable staff, and quick resolution times. Many describe the support team as accessible and instrumental in onboarding and troubleshooting—"the support is fantastic," one user emphasizes.

Sigh Ulyses, with a 0/5 rating and no recent reviews, provides no current data on support quality. The absence of recent user feedback suggests uncertainty about its support standards.

Edge: ThinkReservations.

Which Has More Integrations: Sigh Ulyses or ThinkReservations?

ThinkReservations integrates with 16 verified partners, including major OTAs like Expedia, Airbnb, and TripAdvisor, plus payment processors and other tools. Its extensive integration ecosystem helps streamline your operations and expand your reach.

Sigh Ulyses has no available verified integrations, limiting its utility to feedback analysis rather than operational management. For hotel management, integrations are crucial—ThinkReservations’s offering is more aligned with hotel needs.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Sigh Ulyses or ThinkReservations?

ThinkReservations has a strong 4.88/5 rating based on 356 reviews, with recent feedback praising its ease of use, support, and revenue features. Many small and boutique hotels cite it as a transformative tool—"it saved us time and increased our revenue."

Sigh Ulyses lacks recent ratings and reviews, making it impossible to determine current user satisfaction. Its absence of recent feedback puts its reputation in question.

Edge: ThinkReservations.

How Much Do Sigh Ulyses and ThinkReservations Cost?

Sigh Ulyses does not list any pricing information, which suggests it may be a bespoke or niche platform, or potentially unavailable for new customers. ThinkReservations charges a base fee of $500 monthly, with no mention of additional charges for features or users.

Given the transparency and known pricing structure, ThinkReservations offers a clear value proposition. The lack of pricing data for Sigh Ulyses makes it difficult to compare value directly.

What Type of Hotel Should Use Sigh Ulyses?

  • Hotels that focus primarily on analyzing customer feedback and improving guest satisfaction through data insights.
  • Teams that want to monitor online reviews and quickly act on guest sentiment.
  • Hotels in regions with limited OTA presence, where review analysis is more critical than operational management.
  • Not ideal if you need a full PMS, reservation system, or OTA integrations.

Sigh Ulyses is best suited for hotels that already have a PMS but want to enhance their guest feedback strategy indirectly.

What Type of Hotel Should Use ThinkReservations?

  • Small to medium-sized hotels, inns, B&Bs, and boutique properties seeking an all-in-one PMS.
  • Hotels that want reliable OTA integrations with Expedia, Booking.com, Airbnb, and TripAdvisor.
  • Teams that need automation tools like night audits, guest messaging, and upselling.
  • Hotels aiming to improve operational efficiency and revenue through detailed reporting and task management.
  • Not ideal if you require a highly customizable, enterprise-level PMS or have extremely complex operations.

ThinkReservations suits properties that prioritize simplicity, automation, and revenue growth in a straightforward management system.

ThinkReservations vs Sigh Ulyses: The Bottom Line for Hotels

The core difference lies in their focus: Sigh Ulyses is an AI review analysis tool, while ThinkReservations is a full-fledged property management system. If your hotel needs a comprehensive platform to run daily operations, think about ThinkReservations; it’s built for that purpose.

For hoteliers seeking a reliable, feature-rich PMS with recent positive reviews and high satisfaction, ThinkReservations is the clear winner. Its extensive features, integrations, and support make it well-suited for most small to medium properties.

Sigh Ulyses might be relevant if your hotel’s primary challenge is understanding and improving guest satisfaction through feedback, but its lack of recent validation limits its current appeal.

In conclusion, for most hotels actively managing reservations, guest communication, and revenue, ThinkReservations is the smarter, more proven choice. Sigh Ulyses remains a niche tool with limited recent data, making it a risky option for critical management decisions.

How Much Do Sigh Ulyses and ThinkReservations PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Sigh Ulyses ThinkReservations ThinkReservations
Starting Price From $500/mo

Which Features Does Sigh Ulyses Have That ThinkReservations PMS Doesn't (and Vice Versa)?

According to HTR's product database, Sigh Ulyses and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Sigh Ulyses ThinkReservations ThinkReservations
Booking Engine
Calendar view
Channel Manager
Custom rates
EPoS
Payment processing

Showing top differences. 27 more features differ between these products.

Real-World Results: Sigh Ulyses vs ThinkReservations by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Sigh Ulyses

No published case study for this goal yet.

ThinkReservations Blue Tang Inn Mid-Size
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Increase Operational Efficiency
Sigh Ulyses

No published case study for this goal yet.

ThinkReservations Yara Palm Springs Small
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Improve Guest Experience
Sigh Ulyses

No published case study for this goal yet.

ThinkReservations Inn on Main Small
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

Sigh Ulyses vs ThinkReservations: The Bottom Line

Sigh Ulyses
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ThinkReservations
ThinkReservations
4.9/5 from 395 reviews

What hoteliers love

Customer Support 89% positive

Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.

Operational Efficiency 86% positive

ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.

Data and Reporting 75% positive

The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.

Where hoteliers push back

Pricing and Fees 100% negative

Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.

Security Features 67% negative

Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.

Unique capabilities

Channel Manager EPoS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.8/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating ThinkReservations 4.9 vs 0.0 (+4.9)
Ease of Use ThinkReservations 4.8 vs 0.0 (+4.8)
Customer Support ThinkReservations 4.8 vs 0.0 (+4.8)
Value for Money ThinkReservations 4.7 vs 0.0 (+4.7)
Onboarding ThinkReservations 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Sigh Ulyses vs ThinkReservations PMS

Can Sigh Ulyses replace ThinkReservations PMS?

It depends on your requirements. Sigh Ulyses and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Sigh Ulyses offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Sigh Ulyses or ThinkReservations PMS offer a free plan?

Sigh Ulyses: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Sigh Ulyses and ThinkReservations PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sigh Ulyses has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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