The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Skyware Systems shines , with exclusive features like Ancillary revenue tracking and Mobile App.
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 105 | 0 |
After analyzing 105 verified reviews, Sirvoy users most value its customer support, ease of use, reservation management, while Skyware Systems users highlight . Click any theme to see what reviewers say.
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Skyware Systems
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Skyware Systems
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| Small (10-24 rooms) ▾ | #22 36 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #48 3 reviews | #71 0 reviews |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #27 1 reviews | — |
By Property Type
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Skyware Systems
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| Boutique ▾ | #29 21 reviews | — |
| Luxury ▾ | #37 7 reviews | #66 0 reviews |
| Branded / Chain | #42 4 reviews | — |
| Extended Stay | #35 3 reviews | — |
By Region
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Skyware Systems
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| North America ▾ | #23 16 reviews | #50 0 reviews |
| Europe ▾ | #16 31 reviews | — |
| Asia Pacific ▾ | #13 6 reviews | — |
| Middle East | #27 0 reviews | — |
Choosing between Sirvoy by Sirvoy and Skyware Systems by Skyware Systems hinges on your property’s specific needs and priorities. Both systems aim to streamline operations and improve guest experiences, but Sirvoy’s user reviews, recent updates, and feature set make it the more established choice. Skyware Systems offers a broader suite of modules but lacks recent review data, making Sirvoy the safer pick for most hoteliers today.
If your hotel prioritizes ease of use, reliable support, and proven performance, Sirvoy is the clear leader. But if you need specialized modules like spa or conference management, Skyware might appeal — though the limited recent feedback makes that less certain. So, which system aligns best with your property’s current and future needs?
Both Sirvoy and Skyware Systems serve the hospitality industry, but Sirvoy is a dedicated property management solution designed for small to medium-sized hotels, B&Bs, and hostels. It simplifies reservations, guest management, and channel distribution, making daily tasks straightforward. Skyware Systems, in contrast, offers a broader suite of modules like Spa & Wellness and Revenue Management, primarily targeting larger or more complex operations.
Sirvoy’s recent reviews, with 95 total and 32 in the last six months, show active, current customer satisfaction. Skyware’s lack of recent review data limits confidence in its current performance, especially when Sirvoy’s latest reviews highlight ease of use and support. Are you seeking a system proven to deliver consistent results for smaller properties?
If your hotel needs an easy-to-use, cloud-based PMS with strong customer support and robust integrations, Sirvoy is the better fit. It’s ideal for properties that want straightforward reservation management, channel connectivity, and mobile functionality without complicated features. If, instead, your hotel requires advanced modules like spa management or revenue optimization, Skyware’s broader feature set could be attractive, but its lack of recent reviews makes it less reliable currently.
For small to mid-sized properties prioritizing simplicity and support, Sirvoy’s well-rated platform outperforms Skyware. Larger operations with complex needs might lean toward Skyware’s specialized modules, but without recent user feedback, certainty diminishes. Which features are your top priority?
Sirvoy’s ease of use is highly praised, with a 4.64/5 rating, and recent reviews describe its interface as intuitive and straightforward. Customers highlight quick onboarding, responsive support, and minimal learning curve, especially for new users. Skyware Systems, however, has zero recent reviews, making it impossible to assess its user experience. Its website emphasizes a full-featured platform but lacks current feedback on usability.
Edge: Sirvoy. Its high ratings and recent positive reviews confirm it is easier for your team to adopt and operate effectively.
Sirvoy offers 27 features exclusive to its platform, including transactional emails, guest messaging, native email marketing, task management, automated reminders, integrated ID scanner, housekeep mobile app, real-time reporting, and online check-in/out capabilities. These features directly enhance guest communication, operational efficiency, and staff workflows.
Skyware Systems provides 7 unique features, such as Spa & Wellness modules, integrated CRS, revenue management, and automated night audit, targeting larger or specialized properties. While Skyware’s offerings are broad, Sirvoy’s combination of core management and guest-centric features give it a decisive edge. Which features will make the biggest difference for your property?
Edge: Sirvoy. Its larger, more relevant feature set directly supports daily hotel operations and guest satisfaction.
Sirvoy’s customer support scores an impressive 4.85/5, with recent reviews praising quick, helpful, and friendly assistance. Hoteliers mention support staff going above and beyond, making onboarding and troubleshooting smooth. In contrast, Skyware Systems has no recent reviews, leaving support quality unverified.
Given Sirvoy’s high satisfaction ratings and recent positive testimonials, you can confidently expect responsive support. Edge: Sirvoy.
Sirvoy integrates with 21 verified partners, including major channel managers like SiteMinder, and booking engines such as Bookboost. Its integrations cover a broad range of needs, from payment processing to reputation management. Skyware Systems connects with 15 verified partners, including Revinate and RevPar Guru, but lacks the same breadth and recent data to confirm ongoing support.
Sirvoy’s extensive and current integration network provides more flexibility for your existing tech stack. Edge: Sirvoy.
Sirvoy’s recent review count (95 reviews, with 32 in the last 6 months) and a 94% likelihood to recommend indicate high user satisfaction. Hoteliers from diverse segments, especially smaller properties like B&Bs and hostels, praise its ease of use and support. Skyware Systems has no recent reviews, leaving its user ratings unknown and less reliable for current performance.
Given the recent, positive feedback, Sirvoy clearly holds higher ratings. Edge: Sirvoy.
Sirvoy charges a flat $200 monthly fee with no implementation or setup costs, offering a straightforward subscription model. Skyware Systems’s pricing is unavailable publicly, suggesting a custom quote based on modules and property size. Without transparent pricing for Skyware, Sirvoy’s predictable costs make budgeting easier.
If budget certainty matters, Sirvoy’s transparent $200/month fee provides clear value. Skyware’s custom quotes may be less predictable.
Sirvoy and Skyware Systems serve different hotel profiles, but Sirvoy’s recent reviews, high satisfaction scores, and extensive features make it the more dependable choice for most hoteliers. Sirvoy’s easier onboarding, better support, and proven performance are clear advantages in today’s market.
Choose Sirvoy if you want a reliable, easy-to-use PMS with strong integrations and ongoing support. Opt for Skyware if your property demands specialized modules like spa or revenue management, but be cautious due to the absence of recent feedback. For most hotels, Sirvoy’s current data and positive user sentiment make it the preferred option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Skyware Systems
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| Starting Price | From $200/mo | — |
According to HTR's product database, Sirvoy and Skyware Systems share 16 features. Here are the key differences — features one has that the other lacks.
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Skyware Systems
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Automated reminders | ||
| Guest Communication (SMS Messaging) | ||
| Guest Messaging | ||
| Integrated CRS | ||
| Mobile App | ||
| Native Email Marketing | ||
| On premise | ||
| Spa & Wellness Module | ||
| Task Management | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 22 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Sirvoy and Skyware Systems share many core Property Management Systems features, but each has unique capabilities. Sirvoy offers 21 verified integration partners, while Skyware Systems offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sirvoy: No. Skyware Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sirvoy has an HT Score of 85 and Skyware Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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