The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Uplisting shines .
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 105 | 0 |
After analyzing 105 verified reviews, Sirvoy users most value its customer support, ease of use, reservation management, while Uplisting users highlight . Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Uplisting |
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| Small (10-24 rooms) ▾ | #22 36 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #48 3 reviews | — |
| Large (75-199 rooms) | #46 1 reviews | — |
| X-Large (200+ rooms) | #27 1 reviews | — |
By Property Type
| Segment |
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Uplisting |
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| Boutique ▾ | #29 21 reviews | — |
| Luxury ▾ | #37 7 reviews | — |
| Branded / Chain | #42 4 reviews | — |
| Extended Stay | #35 3 reviews | — |
By Region
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Uplisting |
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| North America ▾ | #23 16 reviews | — |
| Europe ▾ | #16 31 reviews | — |
| Asia Pacific ▾ | #13 6 reviews | — |
| Middle East | #27 0 reviews | — |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs, budget, and growth plans. Sirvoy and Uplisting both address core functions like reservation management and channel connectivity; however, Sirvoy's more comprehensive feature set and recent review momentum make it the more dependable choice for most hoteliers. Uplisting, while specialized for short-term rentals, lacks recent reviews and wider user feedback, raising questions about its maturity for traditional hotel properties. So, which system will truly serve your hotel's long-term success?
Both Sirvoy and Uplisting aim to simplify property management, but Sirvoy’s broad feature set and established presence set it apart. Sirvoy’s extensive integrations (21 verified partners) and multi-lingual, multi-currency capabilities cater well to diverse hotel operations. Uplisting, primarily built for short-term rental hosts, has only two verified integrations and does not currently serve the hotel segment directly.
Sirvoy’s high user ratings—4.64/5 for ease of use and 4.85/5 for support—are backed by 95 reviews, with 32 in the last six months. Uplisting’s zero reviews make it difficult to evaluate its reliability or user satisfaction. Does your hotel need a mature, well-supported PMS with proven results? If yes, Sirvoy’s recent reviews and established reputation favor it over Uplisting.
If your hotel operates in traditional hospitality segments—such as boutique hotels, B&Bs, or city center accommodations—go with Sirvoy. Its 95 reviews and recent positive feedback demonstrate proven stability and customer support. Uplisting’s focus on short-term rentals and lack of recent reviews make it less suitable unless you manage exclusively vacation rentals or similar properties.
Conversely, if your team is a short-term rental operator seeking automation tools for guest communication, guest review insights, and maintenance scheduling, Uplisting’s AI-driven features could be appealing. But without verified reviews, it’s risky to rely on Uplisting for critical operations. For most hotels, Sirvoy’s depth and reliability are the safer investment.
Sirvoy’s user interface has earned a 4.64/5 ease of use rating, praised for its intuitive design and straightforward workflows. New users frequently comment on how easy it is to onboard and navigate, with support staff providing timely help when needed. Its onboarding score of 4.6/5 further confirms its gentle learning curve.
Uplisting, however, does not currently have publicly available ratings or reviews, making it impossible to assess its usability or learning curve. Given Sirvoy’s proven track record of simplicity, edge: Sirvoy.
Sirvoy offers 43 unique features, including multi-lingual support, a channel manager, booking engine, guest messaging, automated reminders, integrated payment processing, and more. Its features cover essential hotel operations and extend into marketing with native email and gift vouchers, providing a one-stop solution.
Uplisting has no listed features or enhancements in the available data. While it may offer essential short-term rental tools, it lacks the breadth of features that Sirvoy provides for traditional hotels. The clear edge: Sirvoy.
Sirvoy’s customer support rating is 4.85/5, based on recent reviews from 95 users, with many praising its responsiveness and helpful staff. Hoteliers highlight quick problem resolution and clear communication, often describing support as a key strength.
Uplisting’s support details are unavailable, with no recent reviews to gauge its responsiveness or quality. Without verified customer support ratings, Sirvoy’s proven track record makes it the safer choice. Edge: Sirvoy.
Sirvoy’s 21 verified partners include major players like SiteMinder, TrustYou, Cloudbeds, and others, offering broad connectivity for channel management, guest communication, and revenue tools. It supports integrations with booking engines, payment providers, and marketing tools, making it adaptable to diverse hotel setups.
Uplisting lists only two verified partners, including PriceLabs, which limits its integration scope. For hotels seeking flexibility and extensive third-party support, Sirvoy’s richer integration ecosystem is the clear advantage. Edge: Sirvoy.
Sirvoy’s recent reviews consistently praise its ease of use, support, and value, with a 94% likelihood to recommend. Hotels of various sizes and segments—especially small to medium properties—find it reliable and straightforward, with user ratings supporting its positive reputation.
Uplisting has no reviews or ratings available, making it impossible to gauge user satisfaction. Until more feedback emerges, Sirvoy’s established reputation and recent review volume make it the higher-rated choice. Edge: Sirvoy.
Sirvoy charges a flat $200 monthly fee, with no free tier or trial beyond a 30-day trial period. Its straightforward pricing makes it transparent for hotels planning their budgets.
Uplisting’s pricing details are unavailable, which complicates direct comparison. Given Sirvoy’s transparent pricing and proven value, it offers clearer cost predictability for your hotel.
Sirvoy’s comprehensive feature set, recent positive reviews, and extensive integrations position it as the most reliable solution for most hotels. Its ease of use and support reputation make it suitable for small to medium-sized properties aiming for streamlined operations and guest satisfaction.
Uplisting, while potentially strong for short-term rental hosts, lacks recent user feedback and a broad hotel focus, making it less suitable for traditional hospitality providers. Unless your property exclusively handles short-term rentals and you prioritize automation, Sirvoy is the safer, more proven option.
In conclusion, for your hotel’s current needs and future growth, Sirvoy’s established track record and rich feature set make it the clear choice. Uplisting remains untested in the hotel space and should be considered only if your operations fit its niche profile.
According to HTR's product database, Sirvoy and Uplisting share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Uplisting |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Sirvoy and Uplisting share many core Property Management Systems features, but each has unique capabilities. Sirvoy offers 21 verified integration partners, while Uplisting offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Sirvoy: No. Uplisting: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sirvoy has an HT Score of 85 and Uplisting has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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