SiteMinder vs. Premium Parking: Which is a Better Fit?

SiteMinder Guest Engagement (Upselling)

Content Management

Deal/Offer Templates Library

The Upselling Tool helps their hotels to come up with creative ideas to upsell to their guests / Ideally, this is segmented and personalized per hotel. The power of this feature is for hotels to receive suggestions of the best converting offers depending on their guest mix and facilities.
Dynamic Upgrade Pricing

The Upselling Tool offers Room Upgrade dynamic pricing to the guests, supporting the overall pricing strategy set up by the Revenue Manager / This allows to follow exactly the pricing strategy of the hotel only, increasing the amount of upgrades and maximizing the profit generated by these upgrades. This is the best way to maximize RevPAR (by boosting ADR) at any time. If you upsell in advance, you can even resell the rooms that became available.
Automated A/B Testing
On property upsells
Future stay offers
Gift Vouchers

Customer Profiles

Segmentation

Making sure guests only see relevant offers / Increases conversion and relevance for the guests meaning happier guests and more revenue for the properties.

Guest Communication

Omnichannel (email, chat, sms, Whatsapp)

Ability to use more than one channel (email, chat, sms, whatsapp) / A great benefit to use omnichannel communication is to be able to reach a much higher volume of guests. With an integrated chat solution, you can let your guests upgrade their stay on your website, with sms or whatsapp, you can reach out to all guests that left their phone number.
Check-in upselling
Pre-arrival emails
Upsell at booking

Fulfillment & Payments

Type 2 SOC 2 Certified (Data Security)

Data Security/Audit Certification: https://www.onelogin.com/compliance/soc-2-type-2
Fulfillment Task Automation (via Task Mgmt Integrations)

Operations software / The Upselling tool integrates to one or many Operations software (like Hotelkit or Alice or Optii), automating many operational tasks and allowing hotels to reduce manual work of preparation for the guest arrival. / This allows hotels to automate tasks to prepare the guest arrival by adding the right extra to the right room.
On property upsells
Check-in upselling
Gift Vouchers

Analytics/Reporting

Automated A/B Testing

Multi-Prop Management

Multi-Property/Chain Dashboard

GLIDEPARCS (by Premium Parking)

Ticketing & Validation

Parking Validations
Virtual Parking Permits

Payments

Digital Parking Payments

Access Control

Access Gate Hardware
Shuttle Tracking
Virtual Parking Permits
Advanced Permissioning

Customize user access down to the location level and set read & write permissions.

Analytics & Reporting

Parking Analytics
Centralized Reporting

Get instantaneous real-time reporting that includes every demand channel.

Multi-Site Management

Universal Inventory

Pool inventory across infinite channels without the risk of overselling.
Blackout Control

Instantly turn locations and products on and off, individually or in bulk.
One-Click Rate Management

Configure rates across all customer demand channels with just one click.
Centralized Reporting

Get instantaneous real-time reporting that includes every demand channel.
Advanced Permissioning

Customize user access down to the location level and set read & write permissions.
Unlimited Users

What Customers Are Saying

Most Recent Review

The best ally for your hotel

Revenue manager from Cartagena (Colombia)

Very Convenient!

General Manager

Most Positive Review

Good emailing and announcements feature

Manager

Efficient and more convenient for our guests

FRONT OFFICE SUPERVISOR

Most Critical

Great way to connect to your guests

Hotel manager

Hands on for the guests

Front Office Manager

References

Kaidi Krimm
BusinesDevelopment Director Tallink Express Hotel

Jeļena Stirna
CEO Wellton Riverside SPA Hotel

Irma Siispool
Operations Manager The Three Sisters Boutique Hotel