Compare SiteMinder Guest Engagement (Messaging) vs Revinate (Ivy) vs Smart Host Messaging

SiteMinder

SiteMinder Guest Engagement (Messaging)

91 reviews
Revinate

Revinate (Ivy)

35 reviews
Smart Host GmbH

Smart Host Messaging

92 reviews

Compare SiteMinder Guest Engagement (Messaging) vs Revinate (Ivy) vs Smart Host Messaging

Guest Messaging Software vendor comparison between SiteMinder Guest Engagement (Messaging) vs Revinate (Ivy) vs Smart Host Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 218 verified hotelier reviews across 29 countries.

SiteMinder

SiteMinder

Ranked 8 (out of 66)

4.8
91 reviews
View profile
Revinate

Revinate

Ranked 10 (out of 66)

4.8
35 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
92 reviews
View profile

Ratings Summary

HT Score

SiteMinder Guest Engagement (Messaging)

79 HTScore Icon

Revinate (Ivy)

75 HTScore Icon

Smart Host Messaging

85 HTScore Icon
Popularity

SiteMinder Guest Engagement (Messaging)

91 verified reviews

Revinate (Ivy)

35 verified reviews

Smart Host Messaging

92 verified reviews
Likelihood to Recommend

SiteMinder Guest Engagement (Messaging)

96%

Revinate (Ivy)

96%

Smart Host Messaging

95%
Ease of Use

SiteMinder Guest Engagement (Messaging)

4.8

Revinate (Ivy)

4.9

Smart Host Messaging

4.7
ROI

SiteMinder Guest Engagement (Messaging)

4.6

Revinate (Ivy)

4.7

Smart Host Messaging

4.4
Implementation

SiteMinder Guest Engagement (Messaging)

4.7

Revinate (Ivy)

4.7

Smart Host Messaging

4.7
Customer Support

SiteMinder Guest Engagement (Messaging)

4.8

Verified Customer Support

Revinate (Ivy)

4.8

Verified Customer Support

Smart Host Messaging

4.8

Verified Customer Support

Certificate of Excellence

SiteMinder Guest Engagement (Messaging)

Revinate (Ivy)

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Open API

SMS text messaging

Secured Data Protection

Guest History

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Revinate (Ivy)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

SiteMinder
vs.
Revinate
vs.
Smart Host GmbH

Customers

Top 3 Segments

SiteMinder Guest Engagement (Messaging)

Boutiques - 27%
City Center Hotels - 20%
Resorts - 12%

Revinate (Ivy)

Resorts - 36%
Branded Hotels - 14%
Boutiques - 14%

Smart Host Messaging

Resorts - 23%
Luxury Hotels - 20%
Bed & Breakfast & Inns - 13%
Featured clients

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

-

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

SiteMinder Guest Engagement (Messaging)

Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Ivy)

Pricing Available By Request
Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
SiteMinder
vs.
Revinate
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

SiteMinder Guest Engagement (Messaging)

Wide Scope of Collaboration

Sales & Marketing Manager from (Sint Maarten)

Revinate (Ivy)

I don't think we would be half as successful without Revinate.

Reservations Manager

Smart Host Messaging

Great self-explanatory tool, easy to use and very good support

Hotelassistentin from Pill (Austria)
Most Positive Review

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

Revinate (Ivy)

Best Messaging App Ever

General Manager

Smart Host Messaging

Simple and uncomplicated, we love this tool

Teamleiter Vertrieb & Marketing from Frankenberg (Eder) (Germany)
Most Critical

SiteMinder Guest Engagement (Messaging)

Beast Customer Service! Best expanding tool I ever used

Sales Executive from

Revinate (Ivy)

Best of the best hospitality software!

Revenue Manager

Smart Host Messaging

Simple and uncomplicated, we love this tool

Teamleiter Vertrieb & Marketing from Frankenberg (Eder) (Germany)
References

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available
-

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

SiteMinder Guest Engagement (Messaging)

Channel Managers (2) Property Management Systems (5) Booking Engine (1)

Revinate (Ivy)

Channel Managers (1) Hotel Chatbots (1) Property Management Systems (12)

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

Recent Company Updates
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Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates