Compare SiteMinder Guest Engagement (Messaging) vs HiJiffy vs Akia

SiteMinder

SiteMinder Guest Engagement (Messaging)

91 reviews
HiJiffy

HiJiffy

108 reviews
Akia

Akia

117 reviews

Compare SiteMinder Guest Engagement (Messaging) vs HiJiffy vs Akia

Guest Messaging Software vendor comparison between SiteMinder Guest Engagement (Messaging) vs HiJiffy vs Akia. Find out which Guest Messaging Software is right for you based on realtime data from 316 verified hotelier reviews across 52 countries.

SiteMinder

SiteMinder

Ranked 8 (out of 66)

4.8
91 reviews
View profile
HiJiffy

HiJiffy

Ranked 5 (out of 66)

4.6
108 reviews
View profile
Akia

Akia

Ranked 9 (out of 66)

4.9
117 reviews
View profile

Ratings Summary

HT Score

SiteMinder Guest Engagement (Messaging)

79 HTScore Icon

HiJiffy

88 HTScore Icon

Akia

77 HTScore Icon
Popularity

SiteMinder Guest Engagement (Messaging)

91 verified reviews

HiJiffy

108 verified reviews

Akia

117 verified reviews
Likelihood to Recommend

SiteMinder Guest Engagement (Messaging)

96%

HiJiffy

91%

Akia

98%
Ease of Use

SiteMinder Guest Engagement (Messaging)

4.8

HiJiffy

4.7

Akia

4.9
ROI

SiteMinder Guest Engagement (Messaging)

4.6

HiJiffy

4.3

Akia

4.8
Implementation

SiteMinder Guest Engagement (Messaging)

4.7

HiJiffy

4.5

Akia

4.7
Customer Support

SiteMinder Guest Engagement (Messaging)

4.8

Verified Customer Support

HiJiffy

4.7

Verified Customer Support

Akia

4.9

Verified Customer Support

Certificate of Excellence

SiteMinder Guest Engagement (Messaging)

HiJiffy

Akia

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

HiJiffy

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

SiteMinder
vs.
HiJiffy
vs.
Akia

Customers

Top 3 Segments

SiteMinder Guest Engagement (Messaging)

Boutiques - 27%
City Center Hotels - 20%
Resorts - 12%

HiJiffy

Luxury Hotels - 21%
Resorts - 17%
Hostels - 10%

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%
Featured clients

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

HiJiffy

Akia

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy Average HiJiffy

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

SiteMinder Guest Engagement (Messaging)

Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HiJiffy

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
SiteMinder
vs.
HiJiffy
vs.
Akia

What Customers Are Saying

Most Recent Review

SiteMinder Guest Engagement (Messaging)

Wide Scope of Collaboration

Sales & Marketing Manager from (Sint Maarten)

HiJiffy

Straightforward, easy to setup, continuous innovation and features

IT Administration from Funchal (Portugal)

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner
Most Positive Review

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception

HiJiffy

Exceeded our expectations. Looking forward to more extraordinary innovation

Senior Communications Manager

Akia

So easy!

Sales & Events Manager
Most Critical

SiteMinder Guest Engagement (Messaging)

Beast Customer Service! Best expanding tool I ever used

Sales Executive from

HiJiffy

Technical and human quality

Loyalty Strategy Manager

Akia

Seamless Guest Servicing and Messaging

Property manager
References

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

HiJiffy

Roberto Martin
Digital Guest Experience Manager Grupo Piñero

David McLean
Head of Digital

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

General Info

Screenshots
Integrations

SiteMinder Guest Engagement (Messaging)

Channel Managers (2) Property Management Systems (5) Booking Engine (1)

HiJiffy

Channel Managers (3) Property Management Systems (15) Booking Engine (9)

Akia

Hotel Management Software (9) Channel Managers (1) Property Management Systems (18)