The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Travel Tripper shines .
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 123 | 0 |
After analyzing 123 verified reviews, SkyTouch Technology users most value its user-friendly interface, customer support responsiveness, remote access, while Travel Tripper users highlight . Click any theme to see what reviewers say.
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Travel Tripper |
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Travel Tripper |
|---|---|---|
| Small (10-24 rooms) ▾ | #19 41 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #10 72 reviews | — |
| Large (75-199 rooms) ▾ | #21 5 reviews | — |
| X-Large (200+ rooms) | #23 2 reviews | — |
By Property Type
| Segment |
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Travel Tripper |
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| Boutique ▾ | #18 47 reviews | — |
| Luxury ▾ | #22 27 reviews | — |
| Branded / Chain ▾ | #10 45 reviews | — |
| Extended Stay ▾ | #22 7 reviews | — |
By Region
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Travel Tripper |
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| North America ▾ | #7 120 reviews | — |
| Europe | #60 0 reviews | — |
| Asia Pacific | #38 1 reviews | — |
Choosing between SkyTouch Technology and Travel Tripper hinges on your hotel’s specific needs. Both aim to streamline hotel operations, but SkyTouch provides a full property management system (PMS), while Travel Tripper focuses more narrowly on booking and distribution. With SkyTouch’s more extensive features and recent reviews, it’s the more proven choice for property management. Are you seeking a comprehensive PMS or a specialized booking platform?
SkyTouch has a well-established track record, with 119 recent reviews boosting its credibility, whereas Travel Tripper has none in the last six months, making SkyTouch the more current and reliable option. SkyTouch’s cloud-based PMS covers reservations, guest profiles, housekeeping, revenue management, and channel management, aiming to serve full-service hotels and chains effectively. Travel Tripper, by comparison, specializes in distribution and booking engine solutions, which may appeal if your focus is on optimizing online sales rather than overall property operations. Do you need a full hotel management system or just a booking distribution platform?
SkyTouch’s reviews highlight its ease of use, detailed reporting, and strong support, making it ideal for properties seeking an all-in-one solution. Travel Tripper, while less reviewed, emphasizes revenue maximization and direct bookings, but its lack of recent user feedback makes it less trustworthy for current needs. If your hotel needs a reliable, integrated hotel operations platform, SkyTouch is the clear choice.
If your hotel requires a full property management system that handles reservations, guest profiles, housekeeping, reporting, and channel management, SkyTouch is the better fit. Its extensive feature set—27 unique functionalities—makes it suitable for mid-sized and larger properties seeking operational control and revenue insights. Conversely, if your hotel’s primary focus is on increasing direct online bookings and managing distribution channels, Travel Tripper’s CRS and RMS tools could be more relevant, though its lack of recent reviews and verified integrations is a concern.
Given the evidence, SkyTouch’s broad feature set and recent review volume give it a significant advantage, especially for hotels that want an all-encompassing management platform. If your focus is on operational management, SkyTouch delivers a more comprehensive solution. But if distribution is your priority, consider Travel Tripper, despite its limited recent feedback.
SkyTouch’s UI is rated 4.64 out of 5, with reviewers praising its intuitive layout and quick onboarding process, typically taking less than a day for new users. Its cloud-based platform allows remote access, which many users find a major convenience. Travel Tripper has no recent reviews, so its ease of use cannot be reliably assessed, making SkyTouch’s high rating the safer choice.
SkyTouch also benefits from a detailed onboarding process rated 4.36 out of 5, contributing to smooth adoption across teams. The support team’s responsiveness and clarity are consistently praised, reducing setup friction. In contrast, the absence of recent feedback on Travel Tripper suggests uncertainty about its current usability. Edge: SkyTouch.
SkyTouch boasts 27 unique features, including online 24/7 support, housekeeping modules, custom rates, revenue tracking, group functionality, integrated CRS, and guest CRM, among others. Travel Tripper, by comparison, offers no listed features but focuses on a CRS and RMS to optimize bookings and revenue, implying less operational functionality.
SkyTouch’s comprehensive feature set supports all hotel operations, making it a full PMS. Travel Tripper's specialization in booking and distribution means it lacks operational features like housekeeping, guest profiles, or revenue management. For a hotel seeking a versatile, all-in-one platform, SkyTouch’s features provide a distinct edge.
SkyTouch’s recent reviews rate its support at 4.5 out of 5, with users citing professional, helpful service and quick responses. Many praise the ongoing support for resolving issues promptly, although some mention occasional delays. Travel Tripper has no recent reviews, so support quality and responsiveness cannot be confidently assessed.
SkyTouch’s support team is praised for their 24/7 availability, which is critical during peak hours or emergencies. Given the lack of recent feedback on Travel Tripper, SkyTouch’s support quality remains the more reliable choice. Edge: SkyTouch.
SkyTouch integrates with 33 verified partners, including Channel Managers like SiteMinder, and tools like GuestCentric and Impulsify, providing extensive connectivity options. Travel Tripper has no verified integrations listed, limiting its ability to connect with other systems.
This broad integration base allows SkyTouch to connect easily with third-party tools, enhancing operational flexibility. Conversely, the absence of verified integrations for Travel Tripper suggests it may be less adaptable for properties with existing tech stacks. Edge: SkyTouch.
SkyTouch’s user ratings give it a 3.5/5 overall, with a high ease of use score (4.64/5) and recent reviews indicating strong satisfaction. Its NPS score of 8.61 out of 10 and 119 reviews in the last six months reinforce its current relevance. Travel Tripper has no recent reviews or ratings, making it impossible to gauge user sentiment today.
SkyTouch’s positive feedback emphasizes its simplicity, detailed reporting, and customer support. The lack of recent feedback for Travel Tripper diminishes its credibility as a current solution.
SkyTouch’s pricing starts at $600 per month, with no free trial or implementation fees. Travel Tripper’s pricing is not publicly listed, which complicates direct comparison, but there are no indications of free trials or transparent costs.
SkyTouch’s clear pricing allows for budget planning, while Travel Tripper’s opaque costs may require direct discussions. For predictable expenses and transparency, SkyTouch offers more certainty.
Not ideal if your hotel is small, only needs booking distribution, or prioritizes a stand-alone booking engine. Also, not suited for hotels with extremely limited budgets due to its $600/month fee.
Not ideal if your hotel needs a full PMS, guest management, housekeeping, or detailed operational control. Also, not recommended if regional presence or local integrations are critical, given the limited market presence and lack of verified partners.
SkyTouch is a comprehensive cloud-based PMS designed for properties seeking operational control, detailed reporting, and extensive integrations. Its recent reviews and high ratings make it a dependable choice for mid-sized and larger hotels.
Travel Tripper, though potentially valuable for distribution and revenue management, lacks recent user feedback and integration options, making its value uncertain for today’s hotel environment.
If you want a full-featured hotel management system with ongoing support and proven performance, SkyTouch is the definitive choice. If your only goal is to maximize direct bookings and reduce OTA dependence, consider Travel Tripper, but proceed carefully given the lack of recent data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Travel Tripper | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, SkyTouch Technology and Travel Tripper share 0 features. Here are the key differences — features one has that the other lacks.
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Travel Tripper |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
No published case study for this goal yet.
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SkyTouch Technology and Travel Tripper share many core Property Management Systems features, but each has unique capabilities. SkyTouch Technology offers 33 verified integration partners, while Travel Tripper offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SkyTouch Technology: No. Travel Tripper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SkyTouch Technology has an HT Score of 77 and Travel Tripper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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