The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Winner Hotel Software shines .
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 123 | 0 |
After analyzing 123 verified reviews, SkyTouch Technology users most value its user-friendly interface, customer support responsiveness, remote access, while Winner Hotel Software users highlight . Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #19 41 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #10 72 reviews | — |
| Large (75-199 rooms) ▾ | #21 5 reviews | — |
| X-Large (200+ rooms) | #23 2 reviews | — |
By Property Type
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| Boutique ▾ | #18 47 reviews | — |
| Luxury ▾ | #22 27 reviews | — |
| Branded / Chain ▾ | #10 45 reviews | — |
| Extended Stay ▾ | #22 7 reviews | — |
By Region
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| North America ▾ | #7 120 reviews | — |
| Europe | #60 0 reviews | — |
| Asia Pacific | #38 1 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel's operational efficiency and guest experience. SkyTouch Technology and Winner PMS both aim to simplify hotel management, but their strengths and weaknesses differ significantly. SkyTouch boasts a higher review count, recent updates, and a robust feature set, making it a compelling choice for most hotels. Which of these systems aligns best with your hotel's specific needs?
SkyTouch, established in 2013, is a cloud-based PMS with a strong North American presence. It offers extensive features, including revenue management, channel integration, and detailed reporting, all built by hoteliers for hoteliers. Winner PMS, acquired by Mews, is also designed to streamline operations but has a limited regional footprint and fewer recent reviews, casting doubt on its current market relevance.
Both systems aim to centralize reservations, billing, housekeeping, and guest management. However, SkyTouch’s focus on integrations and comprehensive modules makes it more suitable for hotels looking to scale. Winner PMS’s core strengths lie in its user-friendly interface and reliable basic features, but it lacks the extensive third-party partnerships SkyTouch offers. Are you prioritizing integrations or simplicity?
If your hotel needs a highly integrated, feature-rich PMS that supports complex operations and multiple properties, go with SkyTouch. Its 27 unique features—including revenue management, a booking engine, and detailed reporting—are designed for hotels that want to optimize revenue and streamline operations.
If your hotel prioritizes ease of use, straightforward reservation management, and a system that’s reliable without extensive setup, Winner PMS might be enough. However, given the limited recent reviews and fewer features, SkyTouch remains the safer choice for growth-oriented properties. Are you seeking a scalable, multi-feature platform or a simpler system?
SkyTouch scores a high 4.64/5 in ease of use, with many reviews praising its intuitive interface that new staff members can learn in less than a day. The onboarding process is rated 4.36/5, and customers appreciate its remote access capabilities, which facilitate daily management from anywhere.
Winner PMS has an undisclosed ease-of-use rating but is generally described as user-friendly, especially for smaller properties or boutique hotels. Its interface is reportedly straightforward, but the lack of recent reviews makes it hard to gauge current usability or support quality.
Edge: SkyTouch.
SkyTouch’s 27 exclusive features far outnumber Winner PMS’s offerings, including advanced modules like revenue management, channel manager, automated night audit, and guest CRM. These features support a broad range of operational needs, especially for larger or multi-property hotels.
Winner PMS, by comparison, lacks the extensive suite of modules found in SkyTouch, focusing instead on core reservation and housekeeping functions. Its limited features suggest it’s better suited for small hotels that don’t require advanced revenue tools or integrations.
Edge: SkyTouch.
SkyTouch’s support is highly rated at 4.5/5, with many reviews highlighting its 24/7 availability and helpful staff. Customers report quick responses to issues and appreciate the proactive communication during updates or troubleshooting.
Winner PMS’s support ratings are unlisted, and reviews are scarce, making it difficult to assess its responsiveness or quality. Given SkyTouch’s clear customer support strengths and recent review volume, it stands out as the more dependable option.
Edge: SkyTouch.
SkyTouch offers 33 verified integrations, including partnerships with SiteMinder, Impulsify, and Stash Rewards, among others. These integrations allow your hotel to connect with distribution channels, housekeeping, guest engagement, and revenue tools, enhancing operational efficiency.
Winner PMS has only one verified integration with Mews, limiting its ability to connect with other systems. If integration flexibility is a priority, SkyTouch’s ecosystem is clearly superior.
Edge: SkyTouch.
SkyTouch’s overall rating is 3.5/5 based on 119 reviews, with recent feedback emphasizing its user-friendliness, reporting, and support. Its NPS score of 8.61/10 indicates strong customer satisfaction.
Winner PMS has no available ratings or recent reviews, making it impossible to assess user satisfaction. Given the volume and recency of SkyTouch reviews, it’s the more reliable choice for property managers.
Edge: SkyTouch.
SkyTouch charges a flat $600 monthly fee, with no mention of implementation or trial options. Its pricing model suggests a straightforward subscription for hotels of various sizes.
Winner PMS’s pricing details are unavailable, which raises questions about its cost structure and value proposition. Its lack of transparent pricing favors SkyTouch’s predictable model.
Not ideal if:
Not ideal if:
SkyTouch offers a comprehensive, well-supported platform with significant integration options and a proven track record. Its 119 reviews and recent feedback confirm it’s a mature, trusted solution for a wide range of hotel types.
Winner PMS, while simpler and possibly suitable for small hotels, lacks recent reviews and extensive integrations. Its limited feature set and unverified customer support make it a less compelling choice for growing or multi-property hotels.
Choose SkyTouch if your hotel needs a scalable, feature-rich system with proven support. Opt for Winner PMS only if your requirements are minimal and you value simplicity above all. For most hotels aiming for growth and operational efficiency, SkyTouch stands out as the better investment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, SkyTouch Technology and Winner PMS (acquired by Mews) share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
No published case study for this goal yet.
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SkyTouch Technology and Winner PMS (acquired by Mews) share many core Property Management Systems features, but each has unique capabilities. SkyTouch Technology offers 33 verified integration partners, while Winner PMS (acquired by Mews) offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SkyTouch Technology: No. Winner PMS (acquired by Mews): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SkyTouch Technology has an HT Score of 77 and Winner Hotel Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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