Oaky by Plusgrade vs. Rooms Connect:
Which Is Right for You?

The Decision

Choosing between Oaky by Plusgrade and Rooms Connect by SkyWire hinges on your hotel’s specific needs. Both aim to streamline hotel operations and generate revenue, but they approach the challenge from different angles—Oaky focuses on upselling, while Rooms Connect emphasizes overall property management with AI-driven insights. Your decision should depend on whether your priority is increasing ancillary revenue through targeted offers or optimizing your entire hotel management system. So, which solution aligns better with your goals?

Is Oaky or Rooms Connect Better for Hotels?

Oaky by Plusgrade excels in boosting ancillary revenue with targeted, personalized upselling throughout the guest journey. It’s designed specifically for hotels seeking to maximize revenue via upgrades, add-ons, and special offers, with a suite of features like segmentation, dynamic pricing, and multi-channel delivery. Rooms Connect, on the other hand, offers a broad property management solution leveraging AI to streamline daily operations, reservations, and guest management, but lacks focused upselling features. Do you want a dedicated upselling tool or a comprehensive management platform?

Given their core strengths, Oaky is more suited for hotels aiming to increase revenue through upselling and guest engagement. Rooms Connect is better for hotels looking to automate and optimize their overall property operations, including reservations, housekeeping, and guest data management. Which of these priorities reflects your current hotel strategy?

Oaky vs Rooms Connect: Which Should Your Hotel Choose?

If your hotel needs a proven upselling platform that boosts revenue by offering personalized upgrades, go with Oaky. It's ideal for properties that want to improve ancillary revenue, with over 443 reviews and a 4.84/5 rating—more recent reviews demonstrate consistent satisfaction.

If your hotel requires a comprehensive property management system that integrates multiple operational functions and provides AI-driven insights, Rooms Connect could be the right fit. However, its review count and recent feedback are nonexistent, making it a less data-backed choice. For revenue-focused upselling, Oaky’s the clear winner; for full operational management, Rooms Connect may serve broader needs.

Is Oaky or Rooms Connect Easier to Use?

Oaky’s intuitive interface scores a 4.84/5 and is praised for a straightforward onboarding process, with many users noting its ease of management across multiple properties. Customer reviews consistently highlight how quickly staff adopt the platform, often with minimal training. Conversely, Rooms Connect’s reviews lack detail, but as a full property management system, it may involve a steeper learning curve for staff unfamiliar with integrated operational platforms.

Edge: Oaky.

Which Has Better Features: Oaky or Rooms Connect?

Oaky offers 12 unique features tailored to upselling, including guest segmentation, offer experimentation, room upgrade merchandising, multi-channel delivery, dynamic pricing, and offer orchestration. It’s also Type 2 SOC 2 certified, ensuring data security, and supports multi-property dashboards—features that Rooms Connect does not provide.

Rooms Connect, while comprehensive for property operations, lacks dedicated upselling or guest engagement features. Its strengths lie in automating reservations, housekeeping, and integrating with other SkyWire solutions, but it cannot match Oaky’s targeted upselling toolkit.

Edge: Oaky.

Which Has Better Customer Support: Oaky or Rooms Connect?

Oaky’s support team is rated 4.87/5, with reviews praising their quick, knowledgeable assistance and proactive communication. Many hoteliers note that Oaky’s onboarding is smooth, and their support is instrumental in overcoming initial integration challenges. Conversely, Rooms Connect lacks publicly available customer support ratings or reviews, making it difficult to assess its support quality.

Edge: Oaky.

Which Has More Integrations: Oaky or Rooms Connect?

Oaky boasts 54 verified integration partners, including PMS providers like ManCloud, Hotelkit, Sirvoy, and apaleo. These integrations facilitate smooth data flow and enable advanced upselling automation, making Oaky highly adaptable across different hotel tech stacks. Rooms Connect, as a proprietary property management system, does not currently list integrations with third-party tools or partners, limiting its flexibility for hotels relying on diverse tech solutions.

Edge: Oaky.

Which Do Hoteliers Rate Higher: Oaky or Rooms Connect?

Oaky’s recent reviews and high ratings—4.84/5 overall, 4.87/5 for support, and a 9.65/5 NPS score—reflect strong satisfaction among hotel operators. Hotels across segments, including independent, branded, boutique, and luxury properties, report consistent success and value from Oaky. There are no available reviews or ratings for Rooms Connect, suggesting limited user feedback or market presence.

Edge: Oaky.

How Much Do Oaky and Rooms Connect Cost?

Oaky charges a flat starting fee of $300 monthly, with no implementation fees or trial options. Its pricing model is transparent, and larger hotels or chains benefit from its extensive features. Rooms Connect’s pricing details are not publicly available, making cost comparison impossible. Given Oaky’s clear pricing structure and proven ROI, it is the more accessible choice.

What Type of Hotel Should Use Oaky?

• Hotels that want to significantly increase ancillary revenue through personalized upselling, pre-arrival offers, and in-stay promotions.
• Teams seeking automation to reduce manual work at the front desk and online channels.
• Properties aiming to improve guest experience with targeted, relevant offers.
• Hotels with multiple properties that need centralized dashboards for upselling management.
• Hotels prioritizing data security and customizable marketing campaigns.

Not ideal if:

• Your hotel’s primary goal is comprehensive property management without a focus on upselling.
• You prefer an all-in-one platform that combines operations and guest engagement.

What Type of Hotel Should Use Rooms Connect?

• Hotels seeking a full property management solution with integrated reservation, housekeeping, and operational tools.
• Teams that want to leverage AI-driven insights for decision-making across multiple departments.
• Properties that already rely on SkyWire’s suite of technology solutions.
• Hotels that need a scalable system to streamline daily operations, especially across large portfolios.

Not ideal if:

• Your main focus is on increasing revenue through targeted upselling.
• You prefer specialized tools over a broad management platform.

Oaky vs Rooms Connect: The Bottom Line for Hotels

Oaky is a dedicated upselling software with a proven track record, boasting over 443 reviews, a 4.84/5 overall rating, and a suite of 12 unique features designed to maximize revenue. Its ease of use, extensive integrations, and recent positive reviews make it the clear choice for hotels focused on increasing ancillary revenue through personalization.

Rooms Connect offers a broad property management system powered by AI, but its lack of detailed reviews and features tailored for upselling puts it at a disadvantage for revenue-driven hoteliers. It’s better suited for hotels needing comprehensive operational management rather than specialized revenue enhancement.

If your priority is boosting revenue via targeted, personalized offers, go with Oaky. Its deep integrations, excellent support, and positive user feedback make it the more reliable choice. However, if your hotel requires a full-scale management platform with AI-driven decision support, Rooms Connect may meet those broader needs—though its market presence and reviews are limited.