The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ROH shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Splitting and Recurring Payments.
Stats shines .
After analyzing 69 verified reviews, ROH users most value its automation of payments and invoicing, user-friendly interface, training and support, while Stats users highlight . Click any theme to see what reviewers say.
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Automation of payments and invoicing
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User-friendly interface
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Training and support
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Real-time reporting and notifications
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Integration capabilities
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Stats |
|---|---|---|
| Small (10-24 rooms) | #3 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 13 reviews | — |
| Large (75-199 rooms) ▾ | #2 21 reviews | — |
| X-Large (200+ rooms) ▾ | #2 25 reviews | — |
By Property Type
| Segment |
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Stats |
|---|---|---|
| Boutique ▾ | #2 31 reviews | — |
| Luxury ▾ | #2 34 reviews | — |
| Branded / Chain ▾ | #2 28 reviews | — |
| Extended Stay | #3 4 reviews | — |
By Region
| Segment |
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Stats |
|---|---|---|
| North America ▾ | #2 61 reviews | — |
| Europe | #3 1 reviews | — |
Choosing between ROH by ROH and SlimCD by Stats hinges on what your hotel needs most. Both address the problem of payment processing, but ROH offers a full suite of features backed by high customer ratings, while Stats remains unreviewed and less established.
ROH is a dedicated payments platform with proven success, especially in automating hotel financial workflows. In contrast, Stats’ lack of reviews and regional presence makes it a less certain choice. Are you ready to prioritize a trusted, feature-rich solution that’s already proven its value in hospitality?
ROH and Stats aim to streamline hotel payment processes, but ROH’s offering is well-documented through 65 reviews, all recent and overwhelmingly positive. Its ease of use, onboarding, and support ratings are nearly perfect, with scores of 4.95/5, 4.92/5, and 4.97/5 respectively, and a Net Promoter Score of 9.91/10.
Stats has no reviews, no user ratings, and no recent data to confirm its effectiveness or user satisfaction. While ROH’s features like refund management, payment splitting, and multiple payment options set it apart, Stats’ capabilities remain unverified. Given the data, ROH is clearly the more dependable choice for hotels seeking a trusted solution.
If your hotel needs a proven, comprehensive payments platform that integrates easily and has a track record of customer satisfaction, go with ROH. Its high ratings across ease of use, support, and value demonstrate it’s ready for busy hotel environments.
If your hotel’s priorities are uncertain or you’re exploring untested options without reviews, you might consider Stats. However, its lack of user feedback or verified integrations makes it a risky choice. For hotels that want reliability and proven performance, ROH is the clear winner.
ROH receives a 4.95/5 rating for ease of use, with most reviews praising its intuitive interface and straightforward payment workflows. Onboarding is similarly rated at 4.92/5, and hotel staff find adopting it seamless, with comments like “Very happy with this system overall” and “Very user friendly.”
Stats has no user ratings or reviews, leaving its ease of use entirely unverified. Without user feedback, it’s impossible to determine whether it will be simple for your team to learn and adopt.
Edge: ROH
ROH offers 19 unique features, including refund management, pre-authorizations, payment splitting, pay by link, installment plans, and multiple payment options (Visa, Mastercard, Amex, Apple Pay, Google Pay). These features target various hotel needs, from guest payments to chargeback handling.
Stats’ features are not documented, and it has no verified functionality beyond basic payment processing. Based on available data, ROH provides a significantly broader and more detailed feature set, making it the more capable option.
Edge: ROH
ROH’s customer support and onboarding ratings are nearly perfect at 4.97/5, with reviews highlighting smooth onboarding and helpful support staff. Comments like “support staff is great” and “training sessions were easy to understand” reinforce its strong service reputation.
Stats provides no support ratings or reviews, making it impossible to evaluate. Without customer feedback, you risk uncertain support quality when choosing Stats.
Edge: ROH
ROH integrates with Oracle Hospitality, offering at least one verified partner, which is significant for hotels relying on that ecosystem. Stats has no verified integrations listed, nor any partnerships documented.
While the limited integration options for ROH might be a concern for some, its verified partnership still indicates a focus on hotel-specific infrastructure. Stats’ lack of integrations makes it a less flexible choice for most hotels.
Edge: ROH
ROH’s 65 reviews with a 100/100 HTScore and 99% likelihood to recommend reflect extremely high hotel satisfaction. Reviews emphasize its user-friendliness, support, and operational efficiency.
Since Stats has no reviews or scores, it cannot be rated by hoteliers. The absence of user feedback severely limits confidence in its performance or suitability.
Edge: ROH
ROH’s pricing is straightforward at $100 monthly with no implementation or setup fees. Details for Stats’ pricing are unavailable, suggesting it may not have a transparent or established pricing model.
Given ROH’s clear fee structure, your hotel can budget accordingly without surprises. The lack of pricing data for Stats adds uncertainty, making ROH the more predictable choice.
Not ideal if your hotel operates on a very tight budget without need for advanced features, or if you prefer to experiment with unreviewed providers.
Edge: Hotels that value reliability and support
Not ideal if your hotel needs verified support, proven integration, or if you require features beyond basic payment processing.
Edge: Not applicable—Stats lacks verified suitability
ROH by ROH is a dedicated, highly-rated payments platform designed specifically for hospitality. Its extensive feature set, positive user reviews, and proven track record make it the safer, more effective choice for most hotels.
If your hotel values reliability, support, and a broad feature set, choosing ROH ensures you're investing in a solution that’s already proven to improve financial workflows and guest payment experiences.
Conversely, Stats’ unreviewed status and absence of verified features make it a riskier option. Unless your hotel operates in a region where Stats is well-established or you’re comfortable with unproven solutions, ROH remains the recommended choice.
According to HTR's product database, ROH and SlimCD share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Stats |
|---|---|---|
| Partial Capture | ||
| Pay by Link | ||
| Payment Splitting | ||
| Pre-Authorizations | ||
| Recurring Payments | ||
| Refund Management |
Showing top differences. 7 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
No published case study for this goal yet.
What hoteliers love
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of... ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of making and receiving payments, leading to a smoother transaction experience and increased satisfaction among users.
Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly benefi... Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly beneficial for onboarding new users or addressing complex queries effectively.
Where hoteliers push back
While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS a... While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS and sales software for even greater efficiency. This includes potential integration with Salesforce, Delphi, and Opera.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ROH and SlimCD share many core Payments Processing Software features, but each has unique capabilities. ROH offers 1 verified integration partners, while SlimCD offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ROH leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ROH: No. SlimCD: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ROH has an HT Score of 100 and Stats has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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