Compare Sojern Reputation Manager vs Bookassist Metasearch vs TrustYou Customer Experience Platform (CXP)

Sojern

Sojern Reputation Manager

3 reviews
Bookassist

Bookassist Metasearch

205 reviews
TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews

YOU MAY ALSO LIKE

Featured products that are similar to the ones you selected below.

All Hotel Metasearch Management Software Products

Cloudbeds

Best for boosting hotel revenue with targeted digital marketing strategies

Visit Website

Sojern

Best for optimizing multi-channel advertising strategies

Visit Website

Compare Sojern Reputation Manager vs Bookassist Metasearch vs TrustYou Customer Experience Platform (CXP)

Reputation Management vendor comparison between Sojern Reputation Manager vs Bookassist Metasearch vs TrustYou Customer Experience Platform (CXP). Find out which Reputation Management is right for you based on realtime data from 498 verified hotelier reviews across 87 countries.

Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Bookassist

Bookassist

Ranked 5 (out of 26)

4.8
205 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile

Ratings Summary

HT Score

Sojern Reputation Manager

unranked HTScore Icon

Bookassist Metasearch

54 HTScore Icon

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon
Popularity

Sojern Reputation Manager

3 verified reviews

Bookassist Metasearch

205 verified reviews

TrustYou Customer Experience Platform (CXP)

290 verified reviews
Likelihood to Recommend

Sojern Reputation Manager

100%

Bookassist Metasearch

95%

TrustYou Customer Experience Platform (CXP)

88%
Ease of Use

Sojern Reputation Manager

4.3

Bookassist Metasearch

4.7

TrustYou Customer Experience Platform (CXP)

4.5
ROI

Sojern Reputation Manager

5

Bookassist Metasearch

4.7

TrustYou Customer Experience Platform (CXP)

4.2
Implementation

Sojern Reputation Manager

Not enough data available

Bookassist Metasearch

4.8

TrustYou Customer Experience Platform (CXP)

4.3
Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Bookassist Metasearch

4.9

Verified Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Certificate of Excellence

Sojern Reputation Manager

Bookassist Metasearch

TrustYou Customer Experience Platform (CXP)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Bookassist Metasearch

Services

Reporting & Analytics

Other

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Bookassist
vs.
TrustYou

Customers

Top 3 Segments

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Bookassist Metasearch

City Center Hotels - 26%
Boutiques - 20%
Bed & Breakfast & Inns - 10%

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%
Featured clients

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

TrustYou Customer Experience Platform (CXP)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookassist Metasearch

Pricing Available By Request
Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Sojern
vs.
Bookassist
vs.
TrustYou

What Customers Are Saying

Most Recent Review

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Bookassist Metasearch

Reliable and competent partner.

Sales & Revenue Managment from Firenze (Italy)

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)
Most Positive Review

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Bookassist Metasearch

Great technology great customer service

CEO

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources
Most Critical

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Bookassist Metasearch

Excellent Services all round!

Sales and Marketing Manager from

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM
References

Sojern Reputation Manager

Sojern doesn’t have any references available
-

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Bookassist Metasearch

Property Management Systems (17) Channel Managers (15) Booking Engine (12)

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)