Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Leverage the power of Metasearch as a direct Marketing Channel. Dedicated Metasearch team. Expert Management across all platforms.
94% recommended by 350 hotels
Bell - AI powered product analyst
I analyzed all of Bookassist’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Bookassist for its impact on direct bookings, robust analytics, and flexibility across multiple platforms. They report improved conversion rates and noticed higher engagement, especially on mobile devices. Its multilingual support enhances global reach. Negative feedback often concerns the complexity of backend management and occasional delays in feature updates.
Industry experts recommend Bookassist for its consistent emphasis on enhancing direct bookings through advanced booking engines, metasearch optimization, and comprehensive technological integration. Unique advantages include localized support, multilingual capabilities, and specialized mobile features. Analysts particularly highlight Bookassist's unique client approach, proactive trend adoption, and systematic innovation as exclusive insights that keep it ahead of competitors.
Founded in 1999 | Headquarters in Ireland | 106 employees
Bookassist Metasearch is a specialized software platform designed to optimize and manage digital marketing campaigns for hotels, particularly focusing on enhancing direct bookings via metasearch engines. This platform integrates seamlessly with multiple metasearch channels, enabling hoteliers to improve their visibility and conversion rates without hassle.
With a robust set of analytics tools, Bookassist provides detailed insights that allow hotels to track performance and engagement, especially on mobile devices. Its multilingual support ensures that properties can reach a global audience effectively. Moreover, Bookassist Metasearch simplifies the management of these campaigns through dedicated teams who monitor and optimize performance, driving better ROI.
Transitioning from the risk-free Google Pay-Per-Stay program to more comprehensive solutions like Grow and Scale, hotels experience increased visibility and higher revenue returns. Overall, Bookassist Metasearch is a powerful tool that fits effortlessly into current business operations, enabling hoteliers to capitalize on direct bookings and stay competitive in a rapidly evolving market.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Bookassist products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Bookassist's Provided Description:
"Start with Risk-Free Google Pay-Per-Stay and transition to our Grow and Scale programs for increased visibility and improved ROI. Many companies offer connectivity to metasearch channels but that's not good enough. Bookassist's dedicated metasearch team successfully manages, monitors and optimises metasearch campaigns for over 250 hotels across 15 countries. Top performing clients see an average contribution to overall direct bookings of up to 40%"
RV Parks & Campgrounds
97%
recommended by
3
RV Parks & Campgrounds
Hostels
90%
recommended by
3
Hostels
Achievements
Trending Product
This vendor's trending score is rising, Bookassist Metasearch is the #12 most trending product in the Hotel Metasearch Management Software category (out of 27) and the #541 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.
You have a professional team that effectively resolves any questions and/or problems that may arise and also advises appropriately on the actions to be taken.
What do you dislike or think could be improved?
The truth is that the image and operation of the website could be greatly improved because, although it works for us in terms of sales, it is evident that it needs urgent modernization.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
You have a professional team that effectively resolves any questions and/or problems that may arise and also advises appropriately on the actions to be taken.
Availability and effectiveness of team communication. Meta & channel visibility in Booking Intelligence reports. Up to date with market trends and innovation.
What do you dislike or think could be improved?
Improved reporting functionality in BI such as searching historical data. A back end system that allows editing on mobile and desktop seperately to imptove mobile functionality.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Availability and effectiveness of team communication. Meta & channel visibility in Booking Intelligence reports. Up to date with market trends and innovation.
They get involved in the project, in a clear, pleasant and without delay. Quick and efficient response to any problem in development or implementation.
What do you dislike or think could be improved?
Improve mobile integration development. Improve the quality of the image in general and the booking engine.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
They get involved in the project, in a clear, pleasant and without delay. Quick and efficient response to any problem in development or implementation.
The work of the entire Bookassist team has helped us to improve in many points and this has given us a better web positioning and a significant increase in our direct sales. Always pending of any improvement or incident that they detect to notify us. The negotiations with Luis, Flavia and more actively with Arancha, make our work very comfortable, easy and effective.
What do you dislike or think could be improved?
We cannot add any review for improvement, we are satisfied in every way, we believe that they are very good professionals and they always advise us correctly.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The work of the entire Bookassist team has helped us to improve in many points and this has given us a better web positioning and a significant increase in our direct sales. Always pending of any improvement or incident that they detect to notify us. The negotiations with Luis, Flavia and more actively with Arancha, make our work very comfo...
Bookassist experience: the Bookassist team is made up of particularly motivated people, the team always proves to be prepared and attentive, I can only say that they are true professionals.
Revenue Manager
from
25-49 room
Bed & Breakfast & Inn
in
Rome
(Italy)
The timeliness in solving problems, the immediacy in responding, the preparation they have in general, above all they are always up to date with market changes.
What do you dislike or think could be improved?
Given that everything is always in constant evolution and given that the Bookaasist Company has always proved to be a dynamic and by no means static Company. Perhaps more resources could be invested in the development of the technology considering that in the short term there will be more and more talk of blockchain technology, wallets.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
The timeliness in solving problems, the immediacy in responding, the preparation they have in general, above all they are always up to date with market changes.
Professional cooperation and easy to understand the products suggested by the vendor. Great suggestions from the vendor improving the revenue of the hotel. Clearly written reports and statistics.
What do you dislike or think could be improved?
Service is sufficient nothing to improve. Been working with Bookassist for many years now and improvements have been made along the way.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Professional cooperation and easy to understand the products suggested by the vendor. Great suggestions from the vendor improving the revenue of the hotel. Clearly written reports and statistics.
Everyone we have worked with in bookassist has been extremely helpful in every aspect. We recently completely revamped our website we could not have done without the knowledge, advice and patience from our Account Manager, Louise. We also put a big emphasis on converting more direct business and we have seen exponential growth in recent months. Bookassist is now outperforming the other channels which has resulted in an increase in revenue.
What do you dislike or think could be improved?
Some kind of Corporate log in so companies can book direct with ease rather than using GDS websites. More flexibility with website design.
4.5
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5
Everyone we have worked with in bookassist has been extremely helpful in every aspect. We recently completely revamped our website we could not have done without the knowledge, advice and patience from our Account Manager, Louise. We also put a big emphasis on converting more direct business and we have seen exponential growth in recent mon...
Bookassist is one of the best booking and web technology providers in Czechia. We also actively use their products in teaching at our Institute. The systems are very easy to use and user-friendly. We also use the data for our educational purposes. The reports help us to navigate our practice.
by
Jan Hán
(Institute of Hospitality Management in Prague)
on July 22, 2025
Showing all answers to:
"What does this product or service do well?"
Jan Hán
vice-rector
@
Institute of Hospitality Management in Prague
December 13, 2021,
Jan Hán
has seen a demo of
Bookassist
Bookassist is one of the best booking and web technology providers in Czechia. We also actively use their products in teaching at our Institute. The systems are very easy to use and user-friendly. We also use the data for our educational purposes. The reports help us to navigate our practice.
Piotr Olesiński
CCO
@
YieldPlanet
December 9, 2021,
Piotr Olesiński
has tried
Bookassist
Bookassist is a well-established technology provider that holistically supports hoteliers in growing the share of direct bookings.
As YieldPlanet we also highly value our cooperation with Bookassist. We have taken part in numerous events together and we are serving many common clients around the world. They are smart, easy-going and tech-savvy.
Jeremy Greant
Partnerships Management
@
OTA Insight
December 8, 2021,
Jeremy Greant
heard from clients about
Bookassist
BookAssist does a great job at supporting hotelier increase their direct booking. Their booking Engine and metasearch & ad tech. They understand the important of mobile and offering dynamic discounts to maximize revenue.
David Sgroi
Vice President of Sales
@
Leonardo Worldwide
December 9, 2021,
David Sgroi
regularly uses
Bookassist
Great, easy to use products that are well designed for a great user experience on both the back and front end.
Marek Brabec
CEO
@
VIRTUAL ZOOM
December 10, 2021,
Marek Brabec
has tried
Bookassist
Excellent support from their staff. Excellent training and recommendations for new trends for hotels. Lectures at various conferences are always thematically focused and professionally prepared. Quality booking engine.
Benjamin Devisme
Co founder
@
Quicktext
December 13, 2021,
Benjamin Devisme
heard from clients about
Bookassist
Bookassist is a one-stop-shop for online direct sales. Bookassist handles Metasearch, Website and Booking engine which enables their hotel customers to have a consistent direct sales strategy instead of having many providers steering them in different directions.
Vaclav Vitek
Director of Sales and Marketing
@
Amazing Places
December 10, 2020,
Vaclav Vitek
regularly uses
Bookassist
Easy to handle on both ends, website updates are smart and simple with great visuals and intuitive processes. Every two years, new website refeesh ptterns are neat offer to keep are product fresh and up to date
Jan Hán
Hospitality Instructor
@
Institute of Hospitality Management in Prague
December 8, 2020,
Jan Hán
has seen a demo of
Bookassist
Bookassist is unique not only in its products, but also in its client approach, which is truly unique. Within our university, we work with a demo version of the channel manager, which we use when teaching with students. Channel Manager is very easy to use and intuitive.
Andrea Kadlecová
Senior Account Manager
@
Amazing Places
December 9, 2020,
Andrea Kadlecová
heard from clients about
Bookassist
Client and hotel friendly booking engine with high level of personal services. I appreciate the loyalty of whole team. Design and modern websites for adequate prices. This modern company is still growing so clients can be sure about the cooperation.
Dagmar Trefilkova
Head of Sales
@
HORES PLUS
December 7, 2020,
Dagmar Trefilkova
heard from clients about
Bookassist
Intuitive Booking Engine
Online Booking Engine = Direct Booking
Mobile Booking Engine
Efficient WebSites = beautiful design + efficiency
Professional package of services Booking Engine + Web Sites
Jindřich Horák
Web Design Manager
@
virtual-zoom
December 7, 2020,
Jindřich Horák
regularly uses
Bookassist
Our company virtual-zoom works with Bookassist for more than 12 years. Bookassist provides superb solution for hotels such as booking engine, webdesign, digital marketing and metasearch. All products are very well integrated with exceptional functions.
December 7, 2020,
Adéla Holušová
regularly uses
Bookassist
All 4 products are among the market leaders. They are fully integrated and complement and support each other. Clear reporting analyzes all data, which then all products use each other. If the hotel uses more products from Bookassist, it will get a more efficient solution.
Marek Krutý
Executive
@
AppSisto
December 3, 2020,
Marek Krutý
heard from clients about
Bookassist
We have been cooperating successfully with Bookassist for several years. Our clients use almost all Bookassist products with which they are very satisfied. I appreciate the development and support, which is among the best in the industry.
Umar Khan
Project Coordinator
@
Technogency
November 18, 2020,
Umar Khan
has tried
Bookassist
The best thing about Bookassist is that it has quite a user friendly interface and you get all the information at a glance, which helps the user make the decision instantly. At the same time the booking engine is easy to use and very intuitive . Our customers could easily navigate through the search engine. Also, the service provided for the cost charged was very valuable. Moreover, the search engine was innovative in terms of the widgets it offered us to showcase on our webpage.
Marek Brabec
CEO
@
virtual-zoom s.r.o.
November 26, 2020,
Marek Brabec
regularly uses
Bookassist
We have been integrating Bookassist Booking Engine into the websites of our clients / hotels for many years and they are very satisfied. Bookassist also manages PPC campaigns and MetaSearch very successfully for our clients. Smart CMS is one of the best on the market now.
Christoph Irving
Partnerships
@
RoomPriceGenie
November 20, 2020,
Christoph Irving
heard from clients about
Bookassist
One of the key benefits of Bookassist is that it provides a wide range of functionality whilst also having an open API. This creates a great foundation and an even stronger ecosystem of integrated partners.
Their Booking Engine, Channel manager, and other features are used by genuinely happy clients. This, combined with a great team in the background, is key to great client & partner relations.
Pavlina Zychova
CEO
@
MyStay
November 7, 2020,
Pavlina Zychova
regularly uses
Bookassist
Everything around direct bookings, the flow for guests is very simple and creates high oportunity for direct reservations form a hotel website. I also see a very well created and tested the user experience.
Manuel Moualek
Product Implementation Manager
@
Tritpease
October 29, 2020,
Manuel Moualek
heard from clients about
Bookassist
Bookassist offer a wealth of different services which are highly customisable and as a result attractive to hotels of all sizes and needs. Bookassist constitute a one-stop shop for hotels, with tremendous service to boot.
Jasser Amri
Account Manager
@
Quicktext
October 28, 2020,
Jasser Amri
regularly uses
Bookassist
It integrates very well with our Live Chat.
Very reactive customer support.
Seemless and very clear Booking Engine page for hotels.
They create great websites for clients and most of their clients are always highly ranked on Search Engines.
Martin Patricny
Sales
@
Quicktext
October 28, 2020,
Martin Patricny
heard from clients about
Bookassist
Website traffic of course! Great meta aswell! Friendly team of great proffesionals around the globe do their best how to increase direct visibility rebalance OTA’s business to partner hotels include revenue optimisation service consultancy.
Benjamin Devisme
VP Sales
@
Quicktext
October 28, 2020,
Benjamin Devisme
heard from clients about
Bookassist
Bookassist was a very simple solution to connect and they offer excellent support. We have been working with Bookassist for a year and they always provide excellent tech and answer fast to anything we need.
December 15, 2019,
Nikolas Proch
heard from clients about
Bookassist
Bookassist in every way shows a clear and proven focus on one of the key challenges of todays hotel industry: improving direct distribution and conversion, thus driving direct bookings. The combination of both latest technology and continuous expert support creates tremendous value especially for independent hotels and smaller hotel chains, often lacking internal expertise in this complex and fast changing field.
Roshan McPartland
Director, Partner Development
@
ADARA
December 13, 2019,
Roshan McPartland
occassionaly uses
Bookassist
Bookassist's booking engine technology has been developed & built with the customer in mind to ensure highest possible conversion rates. It's by far one of the best booking platforms on the market globally. They are continously improving and evolving their product and seem to be one step ahead of the curve with their mobile first approach.
Marco Bonaso
COO
@
AdsHotel
December 13, 2019,
Marco Bonaso
occassionaly uses
Bookassist
Use a very simple and intuitive platform to advertise on metasearches such as Google, Tripadvisor, Trivago, Skyscanner, Wego...This platform has the ability to manage many hotels easily with little use of personnel.
Maria Andreeva
Group Head
@
Yandex
December 13, 2019,
Maria Andreeva
heard from clients about
Bookassist
Bookassist team efficiently utilizes a wide range of marketing options for their clients to promote services worldwide. They are also eager to master the platform they are working with in order to improve clients' results which really works well for the clients
Bettina Haas
CEO
@
HMC - die Boutiqueagentur für Tourismus & Freizeit
December 12, 2019,
Bettina Haas
heard from clients about
Bookassist
All of the Bookassist products deliver what hotel clients need. They support them in developing a high-performance direct booking strategy, which is showing in significant higher booking rates. Their products are working perfectly, are fast and reliable. In addition they serve on a technological start-of-the-art level. Their service is impecable.
Gianluca Laterza
Territory Manager
@
Tripadvisor
December 5, 2019,
Gianluca Laterza
heard from clients about
Bookassist
I would suggest Bookassist products because of their great development team as well as their account management functions. They are not only constantly up to date for what concerns market trends and technology requirements but they often even anticipate and drive industry changes.
David Paylor
Commercial Director
@
CRB Cunninghams
December 6, 2019,
David Paylor
has seen a demo of
Bookassist
The platform provides a huge amount of niche functionality which is a benefit to many hotels, boutique hotels or 5 star hotels. These features can be modularly switched on or off as desired and this level of customisation is powerful. Some of the features such as Alternative Accommodation or the Availability Calender are great and help to differentiate from other providers out there. Not just these, there are many others as well which I cannot recall top of my head right now. A very strong Booking engine product overall however.
marco D'amore
CEO
@
ErmesHotels
December 4, 2019,
marco D'amore
has seen a demo of
Bookassist
their experience is very uplevel they serve well all meta search as tripadivor, trivago google hpa skyskanner, etc. their business model matches with our aims
their experts and their account managers works very closesly to the hotels
Adrià Morera
Digital Marketing Manager
@
Ona Corporation
December 5, 2019,
Adrià Morera
regularly uses
Bookassist
The mobile version performs great. Excellent usability for mobile users that guarantees a high conversion rate.
Google Ads and Metasearch campaigns are achieving a very Good ROI. Its account team is great also.
Tomas Broucek
Head Of Business Development
@
MyStay
December 4, 2019,
Tomas Broucek
occassionaly uses
Bookassist
Highly reliable and converting Direct Booking engine, stable and well-designed product as well as a stable and highly professional team of online marketing experts with the reputation of people who can drive the customers' direct business and reduce OTA charges
Mark Loyd
President
@
Jonas Chorum
December 4, 2019,
Mark Loyd
occassionaly uses
Bookassist
BookAssist is has a modern design and effectively bundles critical services with a website and booking engine that together creates tremendous opportunity for hotels. Hotels that use BookAssist technology and services experience improve RevPAR and occupancy, driving more business through the least expensive channel.
Question:
What differentiates this product or service from the competition?
Answer:
Bookassist technology is very user-friendly and constantly updated. Compared to the competition, they offer perfect data handling and reports that we use in our practice. Bookassist colleagues actively visit our Institute and give lectures on current topics. We also recommend Bookassist to our business partners/hotels.
by
Jan Hán
(Institute of Hospitality Management in Prague)
on July 22, 2025
Showing all answers to:
"What differentiates this product or service from the competition?"
Jan Hán
vice-rector
@
Institute of Hospitality Management in Prague
December 13, 2021,
Jan Hán
has seen a demo of
Bookassist
Bookassist technology is very user-friendly and constantly updated. Compared to the competition, they offer perfect data handling and reports that we use in our practice. Bookassist colleagues actively visit our Institute and give lectures on current topics. We also recommend Bookassist to our business partners/hotels.
Piotr Olesiński
CCO
@
YieldPlanet
December 9, 2021,
Piotr Olesiński
has tried
Bookassist
Their booking engine supports distinctive sales strategies for potential guests that are visiting the hotel website on mobile devices. Thanks to this, hoteliers can successfully compete with OTAs that are targeting mobile users.
Bookassist is also deeply integrated with channel managers (including YieldPlanet's Channel Manager), which helps to control the distribution to the very last detail.
Last but not least, clients value the individual approach that Bookassist is mastering. Assigned account managers are actively helping hoteliers to optimize their strategies, try new features and at the end of the day increase their revenue.
Jeremy Greant
Partnerships Management
@
OTA Insight
December 8, 2021,
Jeremy Greant
heard from clients about
Bookassist
On top of being available in 23 langagues and supporting 43 currencies, their main differentiators are that they are fully mobile compatible and use dynamic rates to provide discounts and upsell offers.
David Sgroi
Vice President of Sales
@
Leonardo Worldwide
December 9, 2021,
David Sgroi
regularly uses
Bookassist
-Cost effective
-Complete control from customer side
-Easy addons
-Great selection of themes and designs
-Easily compatible with other software
Marek Brabec
CEO
@
VIRTUAL ZOOM
December 10, 2021,
Marek Brabec
has tried
Bookassist
Better access for clients. Helpful and decent staff. Hospitality news. Regular sending of innovations and news. Wide portfolio of products from booking engine through metasearch and PPC campaigns to hotel e-commerce.
Benjamin Devisme
Co founder
@
Quicktext
December 13, 2021,
Benjamin Devisme
heard from clients about
Bookassist
One of the great assets of Bookassist is their ability to deliver expert direct sales strategy advice to their hotel clients. E-commerce evolves very fast and having an expert by your side is a ley success factor.
Vaclav Vitek
Director of Sales and Marketing
@
Amazing Places
December 10, 2020,
Vaclav Vitek
regularly uses
Bookassist
Great value for money. While others apply hidden fees, Bookassist model is straightforward and transparent with all payments and gives a wide range of services to get an allround online support and connection.
Jan Hán
Hospitality Instructor
@
Institute of Hospitality Management in Prague
December 8, 2020,
Jan Hán
has seen a demo of
Bookassist
Bookassist always implements the latest trends or creates new ones. Thanks to the cooperation with Bookassist, our students are always acquainted with the current situation regarding solutions for hotels. The personal approach of Bookassist employees is exceptional.
Andrea Kadlecová
Senior Account Manager
@
Amazing Places
December 9, 2020,
Andrea Kadlecová
heard from clients about
Bookassist
Local offices, so clients can speak in their language. Bookassist is not just a channel, their access is really individual to every single client. Cooperation with Bookassist is not just about business, they take care also about business relationship.
Dagmar Trefilkova
Head of Sales
@
HORES PLUS
December 7, 2020,
Dagmar Trefilkova
heard from clients about
Bookassist
Knowledge of the European market
Knowledge of specifics - people and products
Personal Experiences
Local office
Availability
Prompt solution of various situations directly i n the hotel
Jindřich Horák
Web Design Manager
@
virtual-zoom
December 7, 2020,
Jindřich Horák
regularly uses
Bookassist
Bookassist has local offices in key countries which helps with fast support. The OBMs and support team provides the unique experience and product help. Booking Engine software is constantly updated according to latest trends.
December 7, 2020,
Adéla Holušová
regularly uses
Bookassist
Ease of use of these products, unique support and technical updates. Bookassit is very innovative and therefore one of the market leaders. We have been cooperating for 12 years and we have comparisons with other competitors. Bookassist excels thanks to its client approach.
Marek Krutý
Executive
@
AppSisto
December 3, 2020,
Marek Krutý
heard from clients about
Bookassist
Bookassist has a team of experts who understand their work very well. Everything is always processed and implemented very quickly. The response from our clients is very positive compared to competing companies.
Umar Khan
Project Coordinator
@
Technogency
November 18, 2020,
Umar Khan
has tried
Bookassist
The uniqueness is what sets Bookassist apart from its competitors. Its all about "Customer Experience" and Bookassist with its innovative booking engine provides a seamless experience to our customers. Bookassist idealogy revolves around consumer behaviour which is a great service at competitive price. Our customers are very happy with the direct booking we have provided them which was all possible because of bookassist.
Marek Brabec
CEO
@
virtual-zoom s.r.o.
November 26, 2020,
Marek Brabec
regularly uses
Bookassist
Bookassist Ltd. has great technical support and the software itself. We integrate Bookassist solutions into our own products, and working with Bookassist is always faster and easier than the competition.
Christoph Irving
Partnerships
@
RoomPriceGenie
November 20, 2020,
Christoph Irving
heard from clients about
Bookassist
In the 'direct bookings' landscape, converting lookers into bookers is key. And that is what Bookassist is great at.
Not only do they drive traffic to your 'Book Now' button brilliantly with their campaigns, they also provide a high-converting BE.
On top of that, the 'can do' mindset across all departments makes it a pleasure to work with Bookassist.
Pavlina Zychova
CEO
@
MyStay
November 7, 2020,
Pavlina Zychova
regularly uses
Bookassist
Bookassist is very openminded and creative company full of very enthusiastic and friendly people who want to help their hotel clients all arpund Europe. Their events for hotels and partners are a brilliant place to meet with professionals from industry, as Bookassist know them all. ;)
Manuel Moualek
Product Implementation Manager
@
Tritpease
October 29, 2020,
Manuel Moualek
heard from clients about
Bookassist
Having worked alongside Bookassist as a commercial partner in this space I have found that the level of service and care that Bookassist have for all their customers is second to none. Bookassist also try to provide their customers with the most up to date technologies in their respective areas, be it website development or the booking engine.
Jasser Amri
Account Manager
@
Quicktext
October 28, 2020,
Jasser Amri
regularly uses
Bookassist
It integrates very well with our Live Chat.
Very reactive customer support.
Seamless and very clear Booking Engine page for hotels.
They create great websites for clients and most of their clients are always highly ranked on Search Engines.
Martin Patricny
Sales
@
Quicktext
October 28, 2020,
Martin Patricny
heard from clients about
Bookassist
Again website traffic! thats all about! and final conversion from the booking funnel Quite surprised when I saw results cooperation Bookassist + Quicktext AI Chatbot + HERA AI res bot deliver fully automatic followup emails in case website visitor ask book a room just in few seconds after he defined his period looking for pricing.
Benjamin Devisme
VP Sales
@
Quicktext
October 28, 2020,
Benjamin Devisme
heard from clients about
Bookassist
Bookassist offers a 360° solution that enables hoteliers to manage their whole online marketing environment with one single provider so it was really easy to install our chatbot on the hotel website and connect it to the booking engine as we had only one contact to manage the whole process.
December 15, 2019,
Nikolas Proch
heard from clients about
Bookassist
Apart form permanent development of core technology/product, the accessibility of local team for advice and support clearly exceeds norm.
Furthermore, availability of educational sessions, trainings and networking events (Bookassist Academy, Direktbuchungskongress) for partners is outstanding.
Roshan McPartland
Director, Partner Development
@
ADARA
December 13, 2019,
Roshan McPartland
occassionaly uses
Bookassist
Behind the great technology, they have a great team, dedicated and professsional in their approach with working with clients with the ultimate goal of increasing direct booking and decreasing dependancy on other more costly booking channels.
Marco Bonaso
COO
@
AdsHotel
December 13, 2019,
Marco Bonaso
occassionaly uses
Bookassist
There is not much competition in this market sector.
This is one of the most complete and constantly evolving platforms.
Very convenient is the use of Artifical Intelligence that next year will be further implemented with new features.
Maria Andreeva
Group Head
@
Yandex
December 13, 2019,
Maria Andreeva
heard from clients about
Bookassist
Opportunity for the clients to promote their venues separately from OTA platforms, develop convenient booking path on the website and at the same time option to promote venues in Search to get the bookings
Bettina Haas
CEO
@
HMC - die Boutiqueagentur für Tourismus & Freizeit
December 12, 2019,
Bettina Haas
heard from clients about
Bookassist
Bookassist is not only providing products that are state-of-the-art on a technological level, Bookassist is providing service for their customers like no other. From digital marketing to web design or metasearch improvements - it all comes together to develop and improve the direct booking systems of hotel clients.
Gianluca Laterza
Territory Manager
@
Tripadvisor
December 5, 2019,
Gianluca Laterza
heard from clients about
Bookassist
I would highly recommend them first of all for their methodical attention to market needs as well as their proactive focus on finding always innovative solutions to the new challenges of the hospitality industry.
David Paylor
Commercial Director
@
CRB Cunninghams
December 6, 2019,
David Paylor
has seen a demo of
Bookassist
The Booking Engine offers a huge degree of niche functionality which other Booking engines do not. All of these can be switched on and off. Also, features such as Alternative Accommodation or the Availability Calendar are great and I have not found/seen them elsewhere. Payment capabilities like DCC and 3DS are also strong as is the multi-currency, multi language options and overall the conversion record which they have is very strong.
marco D'amore
CEO
@
ErmesHotels
December 4, 2019,
marco D'amore
has seen a demo of
Bookassist
the service of their meta search is very impressive. their business model matches with our aims
their experts and their account managers works very closesly to the hotels
the other products that they have are ok
Adrià Morera
Digital Marketing Manager
@
Ona Corporation
December 5, 2019,
Adrià Morera
regularly uses
Bookassist
Great account team. They worry about your business and design strategies to improve your revenue figures.
The new mobile version of the booking engine is a great evolution. I personally think that it is a step further from the competitors on this matter.
Tomas Broucek
Head Of Business Development
@
MyStay
December 4, 2019,
Tomas Broucek
occassionaly uses
Bookassist
The team, product design, and market share. Bookassist can help hoteliers to make a move, shift their online business from OTAs to their own websites and grow turnover by tens of percents, primarily the mobile piece of business.
Mark Loyd
President
@
Jonas Chorum
December 4, 2019,
Mark Loyd
occassionaly uses
Bookassist
BookAssist offers both the technology and services bundled together with a simple monthly rate that covers most all website and related needs for hotels. This provides a total solution that is specifically built for hospitality by people that truly understand hotel needs.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I recommend to aplly the particular Bookassist systems together with the experiences and know-how of Bookassist staff to inovate not only the IT systems, but the complex marketing approach to be really succesfull on the modern dynamic markets.
by
Jan Hán
(Institute of Hospitality Management in Prague)
on July 22, 2025
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Jan Hán
vice-rector
@
Institute of Hospitality Management in Prague
December 13, 2021,
Jan Hán
has seen a demo of
Bookassist
I recommend to aplly the particular Bookassist systems together with the experiences and know-how of Bookassist staff to inovate not only the IT systems, but the complex marketing approach to be really succesfull on the modern dynamic markets.
Piotr Olesiński
CCO
@
YieldPlanet
December 9, 2021,
Piotr Olesiński
has tried
Bookassist
Every booking engine provider is different and each of them provides different USPs.
Give Bookassist a try, judge the complete experience (from the initial contact up to the daily support after the implementation) and compare the numbers.
Jeremy Greant
Partnerships Management
@
OTA Insight
December 8, 2021,
Jeremy Greant
heard from clients about
Bookassist
My piece of advice to a hotelier would be to take advantaged of all BookingAssist features: that includes intelligent pricing, dynamic discount, voucher functionality, intelligent room substitution, ...
David Sgroi
Vice President of Sales
@
Leonardo Worldwide
December 9, 2021,
David Sgroi
regularly uses
Bookassist
Great product for hoteliers that have high quality content that they are looking to show the world. Think twice before contracting with a high priced agency, when tools like this are available at a much more affordable cost point.
Marek Brabec
CEO
@
VIRTUAL ZOOM
December 10, 2021,
Marek Brabec
has tried
Bookassist
If you want professional cooperation, do not hesitate and use the services of Bookassist and their service teams, which are almost all over Europe. They will help you set up online distribution of your hotel services.
Benjamin Devisme
Co founder
@
Quicktext
December 13, 2021,
Benjamin Devisme
heard from clients about
Bookassist
Make sure you use Bookassist expert team to refine your direct booking strategy. Their experts are here to help but no one is extra-sensorial so make sure to sek their assistance as much as you need! They are here for you.
Vaclav Vitek
Director of Sales and Marketing
@
Amazing Places
December 10, 2020,
Vaclav Vitek
regularly uses
Bookassist
Using a full portfolio of services may seem too much especially on the current difficult time, but in fact, this is exactly the starting point to focus on detailed online marketing possibilities and ads to boost your business and create tailor-made foundations to fall back onto in years to come.
Jan Hán
Hospitality Instructor
@
Institute of Hospitality Management in Prague
December 8, 2020,
Jan Hán
has seen a demo of
Bookassist
At our university, we have experience with all the products provided by Bookassist. I always recommend potential clients to use the Online Business Manager, who provides comprehensive advice for each hotel individually on behalf of Bookassist.
Andrea Kadlecová
Senior Account Manager
@
Amazing Places
December 9, 2020,
Andrea Kadlecová
heard from clients about
Bookassist
The actual situation in the world is calling to be online. With Bookassist booking engine you will do a great job. They also offer smart websites with very intuitive CMS system. Combination of these services will push your business.
Dagmar Trefilkova
Head of Sales
@
HORES PLUS
December 7, 2020,
Dagmar Trefilkova
heard from clients about
Bookassist
I would like to recommend a combination of a Booking Engine and a smart website. These product are perfectly integrated and work well. Google Analytics reports + personal experiences =
the right decision of the client.
Jindřich Horák
Web Design Manager
@
virtual-zoom
December 7, 2020,
Jindřich Horák
regularly uses
Bookassist
All Bookassist products are costly effective and designed especially for hospitality segment. The most advanced product is smart website platform which is very fast with its CMS easy to use. Our clients appreciate the constant webdesign updates free of charge.
December 7, 2020,
Adéla Holušová
regularly uses
Bookassist
Bookassist products are suitable for stand-alone hotels in the name of a smaller hotel group that are not operated under an international brand. When choosing Bookassist, I recommend using a combination of a booking engine and a smart website. Both products are perfectly integrated for high conversion.
Marek Krutý
Executive
@
AppSisto
December 3, 2020,
Marek Krutý
heard from clients about
Bookassist
I recommend a combination of a reservation system and a smart website. Both products are perfectly integrated and work well. Perfectly measures google analytics and reports can be evaluated based on certain criteria.
Umar Khan
Project Coordinator
@
Technogency
November 18, 2020,
Umar Khan
has tried
Bookassist
It would be difficult to give a single piece of advice because Bookassist is a complete package. I would highly recommend Bookassist to everyone. Not only this it has a great team that is really helpful and cooperative.
Marek Brabec
CEO
@
virtual-zoom s.r.o.
November 26, 2020,
Marek Brabec
regularly uses
Bookassist
I recommend hotels to use the Bookassist reservation system, because their mobile platform V10 is in my opinion currently the best platform ever. Our clients experienced a significiant increase in mobile reservation in short period of time.
Christoph Irving
Partnerships
@
RoomPriceGenie
November 20, 2020,
Christoph Irving
heard from clients about
Bookassist
A stellar website, booking engine & traffic generation are essential for your business. Never neglect this premium sales channel.
Explore the top 5 brands and focus on value for money; not the cheapest price or lowest commission.
Calculate your potential business & ROI properly. Based on data, not assumptions.
Shortlist 3 vendors and challenge their support team during a trial or sales pitch.
Then make your move and choose the one that makes your gut feeling happiest.
Pavlina Zychova
CEO
@
MyStay
November 7, 2020,
Pavlina Zychova
regularly uses
Bookassist
Bookassist has a very helpful team that will takes care about you and your hotel needs. They always do the best to understand hotel needs and based on it creat the best marketing options to higher a direct bookings for the hotel.
Manuel Moualek
Product Implementation Manager
@
Tritpease
October 29, 2020,
Manuel Moualek
heard from clients about
Bookassist
When considering using any of Bookassist's products, hoteliers should know that they are very flexible so you can pick which specific products fit your hotel's needs. I would also ensure to come prepared to any calls with their staff as they are very knowledgeable and calls are very informative.
Jasser Amri
Account Manager
@
Quicktext
October 28, 2020,
Jasser Amri
regularly uses
Bookassist
Compare products before you commit.
Look for ease of use both on desktop and mobile websites to simulate a customer experience.
Ask about customer support and 3rd party integrations.
Ask for group bookings, flexible booking requests. Preferably with a booking calendar simulator .
How quick can they amend and respond to changes in the rooms offering. i
Martin Patricny
Sales
@
Quicktext
October 28, 2020,
Martin Patricny
heard from clients about
Bookassist
If you are going invest increase your hotel direct visibility Bookassist is a great partner helping via own staff consultancy continuously help to your hotel team how het more direct website traffic include latest trends at hospitality industry.
Benjamin Devisme
VP Sales
@
Quicktext
October 28, 2020,
Benjamin Devisme
heard from clients about
Bookassist
There are several all in one marketing solution in the market what sets Bookassist aside is their ability to deliver strategic advice and really help you on a daily basis. make sure to consider the value of good customer service and advice when you choose a partner.
December 15, 2019,
Nikolas Proch
heard from clients about
Bookassist
Utilize opportunities resulting from the combination of both latest technology and service/support. Embrace the availability of support from local team and take maximum advantage of trainings and events in order to capture full value.
Roshan McPartland
Director, Partner Development
@
ADARA
December 13, 2019,
Roshan McPartland
occassionaly uses
Bookassist
The hotels that benefit the most from working with bookassist are the hotels that trust the digital marketing & online business management teams. They are the experts in their field and know what works and what doesn't. Speak to other bookassist clients and hear first hand, how bookassist delivers results.
Marco Bonaso
COO
@
AdsHotel
December 13, 2019,
Marco Bonaso
occassionaly uses
Bookassist
Nowadays it is an indispensable tool for disintermediation. Easy to use and always evolving and it can also be used having poor technological capabilities. It is practically a fun game to advertise prices and availability on the various metasearches.
Maria Andreeva
Group Head
@
Yandex
December 13, 2019,
Maria Andreeva
heard from clients about
Bookassist
You can pass over the task to promote your hotel to Bookassist but do not forget to share all details to manage promotion efficiently. It is also important to use tracking like GA or Yandex.Metrica to analyze website performance. If you see that bounce rates are high and conversion is low, it makes sense to pay more attention to website usability. Bookassist cannot remedy any website faults with even the best organized marketing campaigns and booking path
Bettina Haas
CEO
@
HMC - die Boutiqueagentur für Tourismus & Freizeit
December 12, 2019,
Bettina Haas
heard from clients about
Bookassist
I would recommend looking at the existing direct booking strategy. It is also important to assess which information is on the internet about my hotel. This self-assessment is key to integrate the products of Bookassist in the best way possible. Then the service team will guide and provide you with the best suitable product package for your needs.
Gianluca Laterza
Territory Manager
@
Tripadvisor
December 5, 2019,
Gianluca Laterza
heard from clients about
Bookassist
Bookassist is one of the best companies around to make the most out of the technology innovation and Bookassist team is formed of very expert professionals that really take care of their clients on a day to day basis. You should choose Bookassist with no doubt at all!
David Paylor
Commercial Director
@
CRB Cunninghams
December 6, 2019,
David Paylor
has seen a demo of
Bookassist
There are a range of reasons I could give but at the end of the day, seeing it believing. Not only a company with a great solution but a great company full stop. Why look and search for anything else.
Sell it, buy it, use it !!
marco D'amore
CEO
@
ErmesHotels
December 4, 2019,
marco D'amore
has seen a demo of
Bookassist
their business model matches with our aims
their experts and their account managers works very closesly to the hotels
their serivce is high level. their team are very good.
other services are the best
Adrià Morera
Digital Marketing Manager
@
Ona Corporation
December 5, 2019,
Adrià Morera
regularly uses
Bookassist
If you are an independent hotel or a small hotel chain, Bookassist offers a great value for money. They care abour your numbers and stay by your side to make sure you sell more and better. Moreover, they offer a full range of selling tools and services like web design, booking engine and digital marketing so you just have one partner instead of three.
Tomas Broucek
Head Of Business Development
@
MyStay
December 4, 2019,
Tomas Broucek
occassionaly uses
Bookassist
do not worry to work with Bookassist, they are professional people and understand their business, can help you in your own online business. If you want to reduce your OTA reliance and reduce the commissions, Bookassist shall be considered as your partner and I would recommend asking them for a full-service offer
Mark Loyd
President
@
Jonas Chorum
December 4, 2019,
Mark Loyd
occassionaly uses
Bookassist
Understand and objectively measure the true value of the total solution. When you consider the net impact to your bottom line, it is a clear that you are better off partnering with BookAssist than not. At the end of the day, hotels need to have quality websites with quality clicks into the site in order to be competitive, and BookAssist will accomplish this for you.
+ 29
recommend
Recommended by
Jan Hán
vice-rector
@
Institute of Hospitality Management in Prague
Piotr Olesiński
CCO
@
YieldPlanet
Jeremy Greant
Partnerships Management
@
OTA Insight
Bookassist has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Request a Quote
Response Time
Less than a day
Recommended
94%
Still gathering info?
Schedule a free 30-minute product demo consultation