Compare Sojern AI Smart Concierge vs Canary Messages vs Smart Host Messaging

Sojern

Sojern AI Smart Concierge

17 reviews
Canary Technologies

Canary Messages

762 reviews
Smart Host GmbH

Smart Host Messaging

112 reviews

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Compare Sojern AI Smart Concierge vs Canary Messages vs Smart Host Messaging

Guest Messaging Software vendor comparison between Sojern AI Smart Concierge vs Canary Messages vs Smart Host Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 891 verified hotelier reviews across 53 countries.

Sojern

Sojern

Ranked 18 (out of 70)

4.8
17 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 70)

4.8
762 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 5 (out of 70)

4.8
112 reviews
View profile

Ratings Summary

HT Score

Sojern AI Smart Concierge

unranked HTScore Icon

Canary Messages

100 HTScore Icon

Smart Host Messaging

84 HTScore Icon
Popularity

Sojern AI Smart Concierge

17 verified reviews

Canary Messages

762 verified reviews

Smart Host Messaging

112 verified reviews
Likelihood to Recommend

Sojern AI Smart Concierge

96%

Canary Messages

96%

Smart Host Messaging

95%
Ease of Use

Sojern AI Smart Concierge

4.6

Canary Messages

4.9

Smart Host Messaging

4.7
ROI

Sojern AI Smart Concierge

4.8

Canary Messages

4.6

Smart Host Messaging

4.4
Implementation

Sojern AI Smart Concierge

4.8

Canary Messages

4.7

Smart Host Messaging

4.7
Customer Support

Sojern AI Smart Concierge

4.9

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Certificate of Excellence

Sojern AI Smart Concierge

Canary Messages

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Sojern AI Smart Concierge

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Canary Technologies
vs.
Smart Host GmbH

Customers

Top 3 Segments

Sojern AI Smart Concierge

Boutiques - 22%
Branded Hotels - 18%
Other - 12%

Canary Messages

Luxury Hotels - 27%
Branded Hotels - 25%
Boutiques - 14%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 19%
Bed & Breakfast & Inns - 11%
Featured clients

Sojern AI Smart Concierge

Canary Messages

Canary Technologies doesn’t have any featured brands available

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Sojern AI Smart Concierge

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Sojern
vs.
Canary Technologies
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Sojern AI Smart Concierge

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Canary Messages

Amazing for the staff!

Executive Head from Ontario (United States of America)

Smart Host Messaging

Smarthost

Hotelierin from Scena (Italy)
Most Positive Review

Sojern AI Smart Concierge

Amazing software

Founder & CEO from

Canary Messages

Canary has been a good platform to use regards our guests' check-ins. It also improves guest requests, if they have some questions and also if they need extra items in their rooms

Front Desk Agent (PBX) from

Smart Host Messaging

Good customer advice, fast processing, modern implementation

Selbstständig from Ischgl (Austria)
Most Critical

Sojern AI Smart Concierge

Lexi

GERENTE DE SERVICIO AL HUESPED

Canary Messages

Canary has been a good platform to use regards our guests' check-ins. It also improves guest requests, if they have some questions and also if they need extra items in their rooms

Front Desk Agent (PBX) from

Smart Host Messaging

Good customer advice, fast processing, modern implementation

Selbstständig from Ischgl (Austria)
References

Sojern AI Smart Concierge

Amanda Belmonte
VP of Franchise Services Advantage Hotels

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Sojern AI Smart Concierge

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)