Ratings Snapshot
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Ranked #5 out of 60 in Guest Messaging Software
Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreCanary Messages Overview
Canary Messages Overview
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.
About Canary Technologies View website
Founded in 2016 | Headquarters in San Francisco United States | 70 employeesOur mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...
Other Products by Canary Technologies
Integrates with
- Mobile Key & Keyless Entry
- Property Management Systems
- Contactless Check-in
What customers love about Canary Messages
Sales Manager
I like Canary Link 1st of all it's paperless, fast, secure. Most of my guests feel secure to fill out the canary link. It's very fast, that it makes the process of my work very smooth and efficient. Most hotels still use...
Assistant General Manager
Canary Technologies is SO easy to use, it is the ONLY Third Party Authorization Website that I will recommend for our guests and others in the community!! Contactless Check in option is my absolute favorite thing to use ...
Manager
The track ability of thier third party authorization software is great and easy to use. Any issue I ever had was resolved quickly and efficiently
Expert Q&A and Partner Recommendations
What does this product or service do well?
Improves the guest experience overall - whether it be the ability to upsell an early check-in or late check-out, to other service offerings the hotel provides via guest messaging through SMS messages.
by sarah Shafer (SkyTouch Technology) on December 22, 2022
See more answers (15)What differentiates this product or service from the competition?
Canary essentially can be a one-stop shop for your guests and staff. Saves your staff's time, enabling them to focus on the guest rather than the administrative work. Drives new revenue through upselling which is really embedded throughout the guest journey.
by sarah Shafer (SkyTouch Technology) on December 22, 2022
See more answers (15)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Don't just consider the bottom line cost of this service offering, but rather consider the untapped potential revenue for services that you already offer today, driven through a link that gets sent to your guests. Engaging your guests and their needs through technology that all guests carry today- t...
by sarah Shafer (SkyTouch Technology) on December 22, 2022
See more answers (15)Features
Clients & references
References & testimonials
We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features.
Case studies
Awards & Certifications
Canary Technologies doesn’t have any awards or certifications
Active Markets
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- United States of America
- Canada
- Egypt
- Maldives
- France
- United Kingdom
- Bahamas
- Singapore
- Italy
January 17, 2023
Canary Messages Review: Awesome!
Director of Sales from Casinos in Commerce (United States of America)
What do you like most?
Contracting and payments are great tools, user friendly and we love it. The upselling features and text messaging. Thank you.
What do you dislike or think could be improved?
I find it quite beneficial/practical. I would not change a whole lot! The services we are working great. Thank you.
December 21, 2022
Canary Messages Review: Easy Way to Provide Tips for Staff
General Manager from Branded Hotels in West Kelowna (Canada)
What do you like most?
Love that guests can now give tips by credit cards instead of only cash as not as many people have it on hand anymore.
What do you dislike or think could be improved?
Sometimes when searching for a guest reservation from the past, it can be hard to fine. This is in particular for authorizations.
December 16, 2022
Canary Messages Review: Canary’s amazing and safe services!
Front desk administrator from Branded Hotels in Kelowna (Canada)
What do you like most?
Canary is a third party authorization comanpy that helps us help our guests with a safe way to provide personal information.
What do you dislike or think could be improved?
Making sure photos IDs and photos of the credit cards are included also only sending one confirmation email would be nice
December 16, 2022
Canary Messages Review: Great product
Front of House Manager from Resorts in Montauk (United States of America)
What do you like most?
It helps create a seamless guest experience with contacting the guests and helping them check into the hotel prior to arrival.
What do you dislike or think could be improved?
We have been seeing some issues with the credit cards not syncing with our operating system. Could be helpful for when guests are adding additional guests for them to sync with the operating system.
December 15, 2022
Canary Messages Review: It's cool
Guest services and HK supervisor from Branded Hotels in Regina (Canada)
What do you like most?
Easy to learn different things and makes it easy to check people in and out of the system. ... ..
What do you dislike or think could be improved?
Update the check In time to 4pm uses easy materials and doesn't need to be improved other than check in time.
December 15, 2022
Canary Messages Review: We like canary
President from Bed & Breakfast & Inns in Smithfield (United States of America)
What do you like most?
Very easy to use. Guest messaging is helpful but unfortunately all our guests don’t respond. We enjoy the the safe way to get credit card information as well.
What do you dislike or think could be improved?
As canary becomes more prevalent guests may become more accepted of this and similar sites. Until then we have to train out huests
Pricing
Canary Technologies hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Sales Admin. Asst.
The credit card authorization link generator is a fast way to help our guests with providing information quickly and confidentially.