FO

2 months ago

Verified

... We are happy with the system as we do not need to ask any passports anymor to our guests during the check-in. So this saves time for us. ...

Reservations Supervisor

2 months ago

Verified

... Nothing. I do not have any issues with the service. Limited amount of access within the company structure. There is a cap on how many employees can access the system. ...

Front Desk/Housekeeping

2 months ago

Verified

... Packages. and upgrades make the job so much easier to help guest. Makes fulling their needs faster and easier!!!! thank you ...

Front desk agent

2 months ago

Verified

... Canary has enhanced the way we interact with and support guests It’s an essential tool for modern hospitality, and I highly recommend it to any hotel owner looking to upgrade their communication ...

General Manager

2 months ago

Verified

... Honestly, the improvement my team has seen in tips since we rolled out Canary's digital tipping makes the product worthwhile enough. We can also preauthorize arrivals with a digital registration card and communicate with our guest ...

Guest Services Agent

2 months ago

Verified

... This software is amazing at being able to quickly contact the guests and have their needs taken care of. It is very reliable and allows us to give 5 star service! ...

Front Office Associate

2 months ago

Verified

... Ease of guest check in time and shorter check in process thus shortening longer stay oat the Front desk and guest can relax in their room especially after a long flight ...

Front desk

2 months ago

Verified

... To get more guests using it. Also when there are multiple rooms under one name. Streamline so name/checkin is only 1 time on arrivals list ...

Front Desk

2 months ago

Verified

... Generic responses for simple questions help the staff and guests since it is automatic and sometimes staff get busy and can't comment right away. ...

Concierge

2 months ago

Verified

... We are having trouble figuring out how to make the system "ding" in my computer so that could be improved. ...

Director of Catering Sales

2 months ago

Verified

... Utilized for capturing CC authorizations ...

Front Desk Supervisor

2 months ago

Verified

... I receive messages that are not for my department and spam. I hope we will get training. I would like a way to send messages to a specific building. Better communication with Opera. ...

Front Desk

2 months ago

Verified

... I work in an industry where credit cards are thrown around like confetti, and canary absolutely does not fail at preventing fraud. They are fantastic with communicating how to do this with the ...

Director of Sales

2 months ago

Verified

... There is not much that I can recommend to be improved since the system works so well for us. But there are a few little things that are a little funky. For example, the AI responses sometimes are a little too quick and can provide wrong information. This causes us to miss the guests question and have to back track through multiple automatic responses to try and see what the guest needed initially. This can cause guest frustration as they feel their request ...

Owner

2 months ago

Verified

... At this time, responding rapidly pays out. We are satisfied with the response time and manner of response. Keep up the good work. ...

Regional Director of Operations

2 months ago

Verified

... Not sure as of yet. We just started using them at the beginning of August. We will need more time to figure out what could be improved. ...

Reservation

2 months ago

Verified

... It's easy. I really like how we are able to send the authorizations to guests and automatically load the cards from the form. Canary Technology has significantly streamlined the guest experience while improving operational efficiency. The ability to send authorizations directly to guests, coupled with the automated card-loading feature, saves an incredible amount of time and reduces manual errors. This integration enhances not only the user experience but also the hotel's internal processes. By eliminating the need for paper forms or manual card entries, the system minimizes risks of data breaches or misplaced information. The platform’s intuitive interface is another major highlight. Even for staff members who may not be tech-savvy, Canary Technology’s system is straightforward to learn and use. This accessibility ensures that every team member can contribute effectively to the smooth running of operations, ultimately improving productivity and guest satisfaction. One of the most impactful benefits is the reduction of chargebacks and disputes. By having a digital ...

Front Desk Staff

2 months ago

Verified

... I personally like that when guest send us messaging they get an automatic respond with the correct information. That way we don't go out of our way, if we have guest checking in. Another thing I like is that it can detect ...

Front desk

2 months ago

Verified

... User friendly Response time very fast.Very engaging to the guest , excellent communication Never been more pleased by this software. ...

Front Desk

2 months ago

Verified

... I particularly like that the chat bot automatically will send texts to guests and make that initial contact so guests can feel more comfortable asking questions or making requests. ...

Front Desk Manager

2 months ago

Verified

... Very convenient platform to communicate with the guests directly, the messages come in a very efficient manner. The broadcast tool is a very convenient addition and helps making announcements for the property. Contactless mobile check-in makes guests' experience when they arrive to the property much smoother. the new cyber security technology protects ...

Front desk

2 months ago

Verified

... What I really appreciate about Canary Technologies is how their tools work together to create a smoother and more enjoyable experience for both guests and staff. The Guest Messaging feature is so ...

Senior Sales Manager

2 months ago

Verified

... It is very secure, accurate, fast and user friendly. My clients also find it convenient and love the security aspect of it. ...

Front desk clerk

2 months ago

Verified

... I love canary. You can message the guest and chat with them about anything. It also lets you get information before they arrive . This makes check in when they arrive so much smoother and faster. ...

Front desk Agent

2 months ago

Verified

... Hotel Chatbots ...

FD

2 months ago

Verified

... It's perfect. you can tell whoever made it really knows the job, and we will be a member of canary for as long as possible. ...

Director of Operations

2 months ago

Verified

... 1. Scalability for Larger Properties: Many users have noted that while the platform is effective for small to mid-sized hotels, there may be challenges when it comes to larger properties or hotel ...

Guest Services

2 months ago

Verified

... Canary makes checkins quite smooth, and allows us to easily message guests about their reservations and questions about the property. Upsells are easy to track and process as well. ...

Front Desk Agent

2 months ago

Verified

... With the contactless check-in, customers are very happy with this experience and gives us a great review. It is very fast and authentic way to make customer experience better. ...

Front Desk Agent

2 months ago

Verified

... Guest is able to pre-check in and make the check in experience easy! With all submitted information placed in- in advance. #revenue ...

DOS

2 months ago

Verified

... Very secure and easy to use for Guests arriving at hotel, I always recommend to friends in the industry. Hotel uses for Meeting space payments and Catering Payments. Web Check-in is a breeze with ...

Hotel Clerk Supervisor

2 months ago

Verified

... Excellent for upselling and guest messaging software. Was able to upsell and message the guest directly at the same time. The product quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism ...

Front desk agent

2 months ago

Verified

... One area that could be improved in Canary Technologies' **Guest Messaging Software** is the ability to integrate with a wider variety of third-party systems, such as loyalty programs, external booking platforms, or property management systems. While the software works well within its ecosystem, expanding compatibility with more tools would give hotels greater flexibility and streamline their operations. Another enhancement would be increasing the customization options for automated messages. This would allow hotels to craft more personalized and context ...

FRONTDESK

2 months ago

Verified

... The guest can communicate with the hotel employee by just text or messaging us thru canary. ...

Operation Manager

2 months ago

Verified

... Payment Link solution to accelerate the process of authorization and settle account for guests, Moreover can be use against Fraud and contestation. ...

Rooms Division Manager

2 months ago

Verified

... The AI messaging can get messy when the issue is not resolved and AI keeps sending similar responses, If the staff are not on top of the message. ...

Area Director of Sales

2 months ago

Verified

... Super easy to use! I appreciate the convenience of sending Authorizations and Agreements. The platform is very user-friendly, and I haven't encountered any issues navigating the site. Our training and onboarding ...

Concierge

2 months ago

Verified

... Canary is a convenient and secure way to authorize guest credit card information. It is easy to use, convenient, and a keeps sensitive information private. ...

General Manager

2 months ago

Verified

... The ability to be proactive and take care of any issues that guests may experience. We can connect with a guest at any time of the day. ...

Reservation Supervisor

2 months ago

Verified

... Canary is a great tool to have and makes the process of connecting with guest much easier. I like how simple and easy it is to use and ensures that we have all the information at hand. ...

Front Office Manager

2 months ago

Verified

... Canary has been a great help and tool to utilize to streamline our check-in process as well as communication with our guests. It has a saved us time and allowed us to keep track of specific guest requests. The support ...

Front Desk

2 months ago

Verified

... I personally love the option to simply message a guest rather than forced to call as the phones are already ringing with others or guest's can't answer to begin with. Messaging makes it easier on ...

manager

2 months ago

Verified

... We’ve been using Canary Technologies’ suite of solutions at Days Inn Airport Hotel by Wyndham, and we are extremely impressed with their performance. Their Guest Messaging Software has significantly improved communication with our guests, making interactions seamless and efficient. The Upselling Software has helped boost revenue through targeted offers, while the Hotel Chatbots provide quick, automated responses, enhancing guest satisfaction. The Contactless Check-in feature has been a game-changer, offering a smooth and safe check-in experience for our guests. Additionally, their Cyber Security & Fraud Prevention tools give us peace of mind by safeguarding both guest data and hotel operations. Lastly, the Digital ...

Owner/Manager

2 months ago

Verified

... I want to take a moment to express my heartfelt gratitude for the outstanding technology solutions provided by Canary. Your platform has been invaluable in streamlining our guest experience and enhancing security at our Super 8 property. The secure storage of guest information, such as IP and location details, has been particularly beneficial in resolving ...

General Manager

2 months ago

Verified

... There are numerous features of the Canary Technologies Mobile Check-In Software that my staff and I truly appreciate. One of the key benefits is the ability to communicate with guests via text, ...

Hotel Manager

2 months ago

Verified

... Great product for all Hotel ...

manager

2 months ago

Verified

... Very helpful and easy to use ...

General manager

2 months ago

Verified

... Guest messaging and upselling Software is really good. Also its very fast check ins process. Easy to manage of any requirements of guest ...

Front Desk Manager

2 months ago

Verified

... I love the ability to text a guest without using a personal cell phone, to streamline check-in by using mobile check-in, and to allow the guests to make upsell requests ...

Front desk

2 months ago

Verified

... System should automatically verify customer id through AI, which reduces the risk of losing customer personal information and can lead to more check in. ...

Overnight Front Desk Receptionist

3 months ago

Verified

... To be honest I haven’t used it enough to say if it needs improving. For the time being, it works well enough. ...

Supervisor

3 months ago

Verified

... Have different kind of template for the guest messaging in order to complete the different request that each client is requesting. ...

Director of Catering

3 months ago

Verified

... Client feels safe when putting in their information. The function of giving authorization and not being charged directly is well received. ...

Sales Coordinator

3 months ago

Verified

... Sales Coordinator ...

concierge

3 months ago

Verified

... The amount of information required by guests to enter their details is very high and sometimes leads to dissatisfaction. However I understand it is necessary ...

Night Manager

3 months ago

Verified

... The security given to guests to leave their credit cards details online without fear to be pirared. That helps a lot our activities prior to guest check in. ...

Supervisor

3 months ago

Verified

... Canary Technologies streamlines the check-in process for our guests, ensuring lightning-fast and efficient communication between our team and them. The platform's intuitive design makes it the preferred choice for our colleagues. It is also known for its top-notch web security, providing peace of mind for our guests. In an era of increasing ...

PBX Operator / Front Desk Agent

3 months ago

Verified

... Nothing, they are a wonderful staff, and very knowledgeable. Wouldn’t change anything. It never matters to time or the issue they are always available. ...

eCommerce Manager

3 months ago

Verified

... Using Canary Technologies has been a game changer for our hotel. The platform was incredibly easy to implement, integrating seamlessly with our Property Management System. We quickly set up features like mobile check-in, tablet registration, and guest messaging ...

Manager

3 months ago

Verified

... I like it is linked to Google review and message function is very handy to use. The team is high efficient to solve problems. ...

Resort Operations Manager

3 months ago

Verified

... I have been using Canary for a while now, and I must say it has significantly improved our hotel management processes. The system is user-friendly and offers a range of features that streamline operations, from guest check-ins to managing reservations and payments. One of the standout aspects of Canary is its Guest Messaging Software. It allows us to communicate effortlessly with our guests via text messaging, ensuring we can respond promptly to their needs and collaborate effectively with our team. This feature has greatly enhanced our ability to provide excellent customer service and maintain clear communication channels. Additionally, the Upselling Software has been a game-changer for our revenue management. It helps us upsell ancillary services and upgrade packages seamlessly, boosting our total revenue per available room (TRevPAR) and ensuring guest fulfillment. The ability to offer tailored packages and upgrades has not only increased our revenue but also enhanced the overall guest experience. The Contactless Check-in feature is another highlight. It enables guests to check in and out using their mobile devices, reducing wait times and minimizing congestion in the lobby. This contactless process has been particularly beneficial in enhancing the guest experience and maintaining safety standards at the front desk and during check-out. Guests appreciate the convenience and efficiency of being able to manage their check-in and check-out without having to wait in lines. Moreover, Canary’s integration with other hotel management tools has been seamless, making our workflow much more efficient. The system’s reliability and the responsive support team have ensured that we experience minimal downtime, allowing us to focus on delivering exceptional service to our guests. We are thrilled that 75% of our guests use the system, and we have achieved a 4.7/5 guest satisfaction rating. Recently, Canary added a new feature and dashboard that shows the guests’ images, which has been a game-changer for us. This visual aid has improved our ability to recognize and personalize guest interactions. A special mention goes to Bonnie from Canary, who has been outstanding ...

Director of Sales & Marketing

3 months ago

Verified

... Works perfectly to inform our in house guests of what's going on in the hotel, upsell opportunity has increased our ancillary revenues YOY and digital tipping makes our staff stay on board. ...

Senior front desk agent

3 months ago

Verified

... I love the set up for guest card authorizations for reservations. It helps the front desk in amazing ways while work with all the different kinds of companies. ...

Front Office Assistant Manager

3 months ago

Verified

... Canary Technologies Sets The Standard ...

Front Desk Supervisor

3 months ago

Verified

... As much as I love the AI it does say things that can't be said or promised. But it's just the matter of sendin the feedback of a thumbs up or down the the responses. ...

Reservations Agent

3 months ago

Verified

... Canary provides an amazing seamless outlet for guests to express their needs during their stay, check in for their rooms, etc. ...

Group Sales Manager

3 months ago

Verified

... Earlier versions of the software seemed to remember contact info for repeat clients. I sometimes in the latest version that that info has not been retained. ...

Front Desk

3 months ago

Verified

... It is really easy to use, and our guest just loved it, it is really good to protect our client's credit card information. Also, it makes the guest feel secure. they were knowledgeable and ...

Executive Event Manger

3 months ago

Verified

... It's easy to work with and if you have a problem with anything it very easy to get someone on the line to help solve the problem. I would suggest this service to everyone to use. Looking forward to ...

Guest Experience Manager

3 months ago

Verified

... I enjoy these ease with Guest messaging and communicating with guest and the ability to track and manage upsells. Also eases the time to check in with Pre-Registration and pre checking ID's for fraud. ...

AGM

3 months ago

Verified

... Not much they should change but I do recommend making the transaction of transferring the funds easier. I have had to help a few of my staff transfer their funds to their accounts. ...

Rooms Division Manager

3 months ago

Verified

... Simplify the our work and make it more enjoyable in our industry of hospitality to reach the guest expectation go more miles of shine and enjoy during the first day. ...

Front Desk

3 months ago

Verified

... While Canary Technologies offers a robust platform, there are areas where improvements could enhance the overall experience. One significant aspect is the customization options for reporting features. Currently, the default reports are useful, but allowing businesses to tailor data insights more closely to their unique needs would be invaluable. This would enable properties to generate specific reports that highlight key performance indicators relevant to their operations, helping them make more informed decisions. Additionally, I found that the integration process with some legacy systems can be somewhat challenging. While their team is supportive, a more streamlined approach to integrations would reduce the time and effort required during setup. Enhancing the onboarding experience with more comprehensive guides or tutorials could also empower users to navigate the platform more effectively. Lastly, while the customer support team is generally responsive, there have been instances of longer ...

Front Desk Agent

4 months ago

Verified

... I like texting on Canary, it's easy to use and reliable. Sometimes when I don't want to repeat the same exactly texts, I just use emojis which is really nice and fun way to communicate with our guets. ...

GSR

4 months ago

Verified

... The ease of sending a text message link and or email right to the guest, giving them the option to retrieve the CC auth from their mobile phone. Also that we can find the auth for individual with out ...

Front Desk Manager

4 months ago

Verified

... Guests can now text us about specific things regarding the room before they check out. I love that guests can now tip with their phone by department or by employee, since a lot of them do not carry cash anymore. I also love that when you get a credit card authorization form back, you can upload it into your PM ...

General Manager

4 months ago

Verified

... Although the pre-registration feature has been widely adopted, some guests do not realize that the process involves multiple steps, with many completing only the first step. A clearer, more intuitive design—such as a progress bar or step indicator—would guide users through all steps and improve completion ...

Customer service reprisentative

4 months ago

Verified

... It is very helpful when dealing with hotel guests ...

Nigh Auditor

4 months ago

Verified

... They could have used more staffing at the front desk, at the restaurants and the spa. The cleanliness of some of the rooms could be better. ...

Rooms Division Manager

4 months ago

Verified

... At the moment you have an issue with your system where the figures show in USD. Also, it would be nice to show the reason why a certain upsell is declined in the report section rather than just ...

Frontdesk manager

4 months ago

Verified

... I like how safe and easy it is to use for guest needs as we’ll communicate with guest. Reliable, dependab and helpful tool for better execution for every day business ...

Duty Manager

4 months ago

Verified

... We were looking for something to bridge the gap between our new PMS and our guests, and decided to go with Canary. It's important to us as a Hostel to be very close to our guests, and needed something that championed that connection, while offering a range of additional features to improve our revenue. This has revolutionised the communications between ourselves and our guests, and it's given us something like a paradigm shift in our check-in process. The integrations with our PMS are constantly improving and the interface that Canary uses is always expanding. Everything has been really positive and with every update things get even better. The ability to offer upsells directly during the process has been great, and we're constantly also generating extra revenue, which makes the choice to purchase feel so much more worth it. Another feature that we've enjoyed has been the AI messaging which is developing itself nicely, learning from our manual responses to guests and replicating these responses, albeit in a very believable tone. Guests don't realise it's the AI responding instead of us, which is amazing work and frees our staff up for other tasks. Very efficient. The support team is also responsive ...

Reservations Agent

4 months ago

Verified

... The convenience of a secured-payment link for our guests to seamlessly complete their resort reservations and allow us to have access to complete them proficiently. ...

Business Travel Sales Manager

4 months ago

Verified

... Canary makes it very easy and simple with assisting guests. With the program being so quick and easy to use. It helps us assist guests faster and more efficiently. ...

Corporate Director of Sales

4 months ago

Verified

... Great service for our guests to communicate with Text Messaging and also offer options to upsell services and room types. ...

General Manager

4 months ago

Verified

... Instant connection/response. guests appreciate the AI effectiveness and the immediate attention. Being able to message them before/during/after is worth it. ...

Sales & Catering Coordinator

4 months ago

Verified

... Canary Guest Messaging and Contactless Check-In have revolutionized our guest experience. The guest messaging tool allows us to communicate directly with guests in real time, making it easy to respond quickly to inquiries or requests. The contactless check-in feature is a huge win—guests appreciate the convenience of skipping the front desk and handling everything from their mobile phones. It has helped us reduce wait times, improve overall satisfaction, and create a more efficient front desk operation. Using Canary Guest Messaging and Contactless Check-In at our hotel has truly transformed the way we manage guest interactions. From the moment we implemented the software, we noticed an immediate improvement in guest satisfaction. The messaging platform is a standout feature—it allows us to engage with guests in real time, offering a more personalized and immediate response to any needs or questions they have. I’ve personally seen how much guests appreciate being able to text us for anything from room service requests to local recommendations without needing to pick up the phone. It has really enhanced the level of service we can offer, making interactions more efficient while still keeping them personal. The contactless check-in has been a lifesaver, particularly during peak check-in hours. We used to have long ...

operator

4 months ago

Verified

... Automated messages for key words like early check in or checkout because those are typically common , avoiding the worker from constant repetition. ...

Director of Sales

4 months ago

Verified

... My Clients feel like the Virtual CC Auths are more secure. Broadcasting messages to all guests that arriving has helped us stay more organized and our guests in the know about Hotel Events. ...

Front Office Manager

4 months ago

Verified

... The upsell requests need to be prioritized in order by arrival day, not by request date so it is easier to manage and not overlook them. Not all of the requests could be dealt with as they come in ...

Convention Services Manager

4 months ago

Verified

... As I work in the Sales Dept, the thing I like best is this: Easy tracking/follow up on the contract sent out. Convenience for both parties in communicating about the contract. Receive a notification ...

Sales Coordinator

4 months ago

Verified

... Being able to have direct contact with guests gives us the ability to handle any issues that may arise in real time. ...

front desk agent

4 months ago

Verified

... nothing its great i love the whole site and everything about it nothing needs to be improved , maybe messages could come a little quicker. ...

Front Desk Supervisor

4 months ago

Verified

... I like that we can set preset messages to send to guest. I like that we can upsell guest through this app and it will let them know the upsell charge at the time the guest request these upsells. Also that we can get digital tipping sometimes guest don't have cash on hand that gives them another option for tipping and we can keep up with any tips we have received and how much. I love that we can use preset messages to communicate efficiently with guests. This app also empowers us to upsell by providing clients with clear information about any additional charges as they request these options. Furthermore, the digital tipping feature is incredibly beneficial—guests may not always carry cash, so this gives them an easy way to show appreciation. Plus, we can easily track all tips received and their amounts, enhancing our service experience and ensuring we recognize our team's hard work. I love how you can communicate with guest through text ...

Guest Services Manager

4 months ago

Verified

... Easy to use & efficient ...

General Manager

4 months ago

Verified

... They were quick to respond to any issues we had and when there was an issue it was handled right away. The Sales team was not pushy but did follow up a number of times until we made our final ...

General Manager

4 months ago

Verified

... While our experience with Canary has been largely positive, there are a couple of improvements we believe could further enhance its functionality and user experience. Firstly, it would be incredibly helpful if we could search for messages by guest name. Currently, locating specific communications can be time-consuming, especially during peak hours when swift access to information is crucial. A search feature that allows us to filter messages by name would streamline our process and improve response times. Additionally, we’d like to see stay ...

General Manager

4 months ago

Verified

... Nothing that we can think of at this time. We like everything so far. We recently had a few updates and it was great. ...

Assistant General Manager

4 months ago

Verified

... This software makes it super easy to communicate with our guests. The notification is clear and quick adds make responding so easy. Also, the administrator tools for adding new users are much easier ...

Reservation agent

4 months ago

Verified

... Communicating through text message. because everyone is usually on their phone and they have questions that we or the AI can quickly respond to. ...

IT in charge

4 months ago

Verified

... Canary provides flawless support and excellent project management. ...

Digital Marketer

4 months ago

Verified

... Easiness to use and deploy, this system is designed with user-friendliness in mind, ensuring that even associates with minimal technical skills can navigate it effortlessly. It streamlines the entire check-in and check-out process, allowing front-of-house staff to manage these critical functions with ease and efficiency. By simplifying these tasks, the system eliminates the need for lengthy, manual paperwork, enabling staff to focus more on delivering exceptional customer service rather than being bogged down by administrative details. One of the key benefits is that it integrates seamlessly with existing property management systems, ensuring a smooth transition without disrupting current operations. The online capabilities of this system allow for most check-in and check-out procedures to be handle ...

Regional Operations Manager

4 months ago

Verified

... It is very Easy to use and Convenient. I like the fact we can respond to guest without trying to call them or vice versa. ...

Housekeeping Coordinator

4 months ago

Verified

... A common issue we have with training new staff is when they go to press "Enter" to create another paragraph they don't realise that it sends the message; and we end up with an incomplete message sent ...

Vice President

4 months ago

Verified

... Easy Communication and onboarding process. Digital Tipping Solutions is such a great idea. ...

Digital Marketing Manager

4 months ago

Verified

... How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging ...

Front Desk attendant

4 months ago

Verified

... Even though being thorough and double checking all of the guests' information is important and vital for accurate processing, sometimes it is redundant and not really necessary, making the process ...

Director of Sales and Marketing

4 months ago

Verified

... Canary is wonderful to communicate with the guests with super secure information. They feel safe and comfortable using the software with us. ...

Director of Sales

4 months ago

Verified

... I enjoy the ease of the contract feature on canary and being able to authenticate the credit cards in advance. It makes it a seamless experience for the customer and for the hotel. Very easy to use and the data storage is a benefit. The option to have the contracts saved ...

Front Office Manager

4 months ago

Verified

... The opportunity for our PMS to connect with Canary so it knows which room types are not available to be upgraded. Aside from this, there isn't much else that I would change. ...

General Manager

4 months ago

Verified

... nothing for now, there is nothing to improve on for our perspective as we use this for processing Credit Card Auth. ...

Reservations Agent

4 months ago

Verified

... Great Software! ...

Manager

5 months ago

Verified

... Please add a digital key from MIWA. Remove the cancellations from Check-In page under the "Other" drop down please. Add more affiliate links for people to leave a review: Ex. Yelp. ...

General Manager

5 months ago

Verified

... Canary has made it easy ...

GSR Front Desk

5 months ago

Verified

... Sometimes the synching glitches but that's easylly fixable by restarting the computer. to me, nothing really needs any attention. ...

Sales Manager

5 months ago

Verified

... Canary is easy to use for both the sales and conference team at the resort and our many clients who prefer to pay via credit card. With the general ease of sending a quick email or text to the client ...

Guest Services Supervisor

5 months ago

Verified

... I have credit cards filled up very easily ...

General Manager

5 months ago

Verified

... That everything is done for the hotel and we know that. Also that it helps with any chargebacks from the guest. ...

front office manager

5 months ago

Verified

... In the past we've had authenticators get erased in emails, and instances of the fax machine printing illegible forms. With canary it's simple to log on and the auth is there. ...

Assistant Front Office Manager

5 months ago

Verified

... Providing more comprehensive training materials and support resources would greatly benefit users in maximizing the software's potential. While the new contactless check-in feature is quite straightforward, a brief walkthrough or tutorial could enhance user confidence and efficiency. This additional ...

asst general manager

5 months ago

Verified

... hotel can be in direct touch with the guest before they come to the hotel and guest can communicate all they wish list to make stay as comfortable as possible ...

General Manager

5 months ago

Verified

... Quick and Easy to utilize, accurate details and the support team is super friendly and have a quick response. Thank you If you work in the hospitality industry like we do this feature comes in handy, ...

Administrative Assistant

5 months ago

Verified

... Canary Technologies offers an exceptional software solution that prioritizes client security and ease of use. One of its standout features is the robust safety measures in place, ensuring that all submitted ...

Sales Manager

5 months ago

Verified

... The Canary App has allowed our Hotel to connect with our guest on another level! The texting app has added a great communication between staff and guests to ensure the best service! ...

Hotel Manager

5 months ago

Verified

... Canary has made work life easier. ...

General Manager

5 months ago

Verified

... When the notification has been sent the number of times that hotel has reached out for a response and maybe a final notification to guest so it doesn't sit in the delivery box but other than that the ...

General Manager

5 months ago

Verified

... Nothing, everyone that works for me likes it and all the guests that we send it to love the security of it. ...

Front Desk Manager

5 months ago

Verified

... I like that it sends a link to the guest email and phone just incase one fails they still can fill out the information needed. Its fast and simple to use. ...

Accountant

5 months ago

Verified

... The one thing I wish could be improved is the access of cell phone use to the website. Or an app please that could be tied directly to my phone. The number they provide is great however it only goes ...

Sales Manager

5 months ago

Verified

... I love how easy it is to use and send things to guests. Makes my job a lot easier! I love how I am able to send guests the form and it won't make it difficult for them to follow the instructions. I love that the page is so easy to read for people that are not really tech savvy. I love the structure of the website and how awesome it is to use. I love that it is very clear and amazing. The credit card authorization page is clean and user ...

Sales Manager

5 months ago

Verified

... I do not think anything should be improved. I guess you can advertise your website/app more, so more people can know about you all. ...

Front Office Agent

5 months ago

Verified

... I’ve been working in the front office for several years and have had the pleasure of using Canary Technologies' guest messaging software, contactless check-in, and cyber security & fraud prevention tools. Canary has consistently proven to be an invaluable asset in enhancing our guest experience and streamlining operations. The guest messaging software is intuitive and keeps communication with guests efficient and personalized. Whether it's answering questions, providing room updates, or addressing concerns, the platform ensures quick and seamless interaction, making guests feel valued and heard. The contactless check-in feature has been a game-changer, especially in recent times. It allows guests to bypass the front desk while maintaining a smooth, stress-free check-in process. Not only does this save time for both the staff and the guests, but it also aligns with today’s demand for safer, more hygienic options. Canary’s cyber security and fraud prevention tools offer peace of mind. Working in the front office, I’ve seen firsthand how essential robust security measures are, and Canary has continually protected sensitive guest data ...

Assistant General Manager

5 months ago

Verified

... The Guest Messaging Software is a great feature that allows hotel staff to expedite any process involving communication with guests. Preloaded messaging service allows for quick and efficient ...

Genera Manager

5 months ago

Verified

... We have been using Canary for years now. They have been great to work with and and very responsive when we have a question on something. The guest messaging software saved our bacon when we lost power to the hotel but were still able to send messages to our guests via the messaging software. We also send our incoming guests pre check-in forms which helps speed up the check in process once the guests arrive. We have been able to cut down the number of charge ...

Front Desk

5 months ago

Verified

... I truly appreciate the simplicity of the entire process. The convenience of receiving information quickly cannot be overstated. It streamlines my workflow significantly. Additionally, I find it particularly helpful to notate ...

IT Manager - Special Projects

5 months ago

Verified

... Pricing should be less. At least reoccurring annual AMC should be reduced. Compare with similar products in market. Providing newsletters. ...

Hotel Manager

5 months ago

Verified

... Fraud protection aspect. Although it matches zipcode to the credit card you can still get fraudulent charges to come through as we have experience our first one. ...

Senior Sales Manager

5 months ago

Verified

... Nothing - I love the program and appreciate the service it provides! Thank you for your support and care. It is much appreciated. ...

Front Office Manager

5 months ago

Verified

... In the rapidly evolving hospitality industry, the need for effective communication with guests has never been more crucial. Canary Technologies’ guest messaging app emerges as a powerful tool that not only facilitates real-time communication but also integrates seamlessly with property management systems (PMS) and incorporates AI functionality to enhance the guest experience. After using the app for a few weeks, I’m excited to share my insights on its performance and overall value. Real-Time Communication One of the standout features of the Canary Technologies app is its ability to connect with guests in real-time. This capability allows hotel staff to respond promptly to inquiries, requests, and concerns, creating an immediate sense of connection and responsiveness. The app’s user-friendly interface makes it easy for staff to access guest information and chat history, ensuring that each interaction is personalized and efficient. Guests can reach out via text, and the notifications keep staff informed of incoming messages, allowing for swift ...

Senior Sales Manager

5 months ago

Verified

... i think every time a form is sent an email of verification should get sent to both parties. that way the client or employer doesn't have to state they haven't received anything. ...

AGM

5 months ago

Verified

... Messaging is keeping us updated with guest needs and what they want. I find this tool easy to use to keep in contact with guests. ...

Front Office Manager

5 months ago

Verified

... Canary has saved us a great deal of paper and made our Front Desk Agents lives much easier with their CC Authorization, Messaging, and Contactless Check-in solutions! Having all this in one place makes it even more convenient. We are really looking forward to participating in the Digital Tipping Solution once it has made it's way up to Canada, as we recognize that many people do not carry cash any longer! Canary also has wonderful ...

General Manager

5 months ago

Verified

... We have a great deal of regulars that stay with us and they are not always able to call so they love that they can sent us a quick message. ...

Front desk supervisor

5 months ago

Verified

... I think one suggestion to work on quick response by generating the cc auth. form , we got many complains about not receiving the form quickly. Many guests complained about they are not receiving it ...

Owner Port Inn and Cottages

5 months ago

Verified

... Seamlessly engages our guests and offers them marginal value and satisfaction while helping our bottom line. I am happy we got started with Canary ...

Front desk

5 months ago

Verified

... I love the fact that credit card authorization forms are easy to send and post to our reservations. The texting option is a great way to help our guests faster. ...

General Manager

5 months ago

Verified

... The ease of creating the cc authorization and submitting from Canary platform directly to the guest via email or phone, and the convenience of the speed. With in moments you can send and receive a filled out form, and that really makes a huge difference when you have a guest standing in front of you tired from a long day of travel and no longer having to wait for a fax. We just started implementing the guest messaging. This is a great feature the AI makes it so convenient for our guests and our staff. I feel like no questions go unanswered and now our guests don't have to wait. We have had such positive feedback from the guests. they feel so much more engaged with and secure in there reservations now by receiving pre-check in not ...

Guest Service Manager

5 months ago

Verified

... if all the information can get transferred over to the reservation and maybe actual checking the guest in that way so they are just confirming there name and grabbing there key. ...

General Manager

5 months ago

Verified

... The main thing I love (not like) is that after I have signed up for services with Canary, I always get great response time to emails with answers to questions or replies to my suggestions on features ...

General Manager

5 months ago

Verified

... Two way communication with Visual Matrix!!!! I know this is the long term plan, but we have all been waiting patiently for almost another year past the scheduled completion date. I know it is not ...

Lead Reservationist

5 months ago

Verified

... I wish there was a way for the completed authorization forms to be sent back to a team email instead of just the email address of the user who sends the initial form. With a large team, and un-set ...

Front Office Manager

5 months ago

Verified

... We've been using Canary for a while now, and it has made a noticeable impact on our operations. The platform is incredibly user-friendly, and the integration into our existing systems was smooth and straightforward. Canary has improved our efficiency, especially with guest check-ins and ID verification, which have become faster and more secure. The support team is responsive ...

Sales Manager

5 months ago

Verified

... It is a secure , easy and fast way to get important documents signed . It is a wonderful tool that helps us with the sales contracts. ...

General Manager

5 months ago

Verified

... The user friendly interface makes it incredibly easy for guests to reach out and get instant responses. It really enhances the overall guest experience. #text #messaging #communicate #respond #SMS #ask #respond #collaborate #fraud #cyber #security #prevention #data #privacy #chargeback #authorizations The user-friendly interface of the Guest Messaging Software is a standout feature that significantly enhances the overall guest experience. Its intuitive design allows guests to easily navigate the platform, making it incredibly simple for them to reach out for assistance or to inquire about services. This ease of use is crucial in the fast-paced environment of the hospitality industry, where guests often seek immediate information ...

Training & Project Manager

6 months ago

Verified

... The Canary team is exceptional! Every team member I have worked with is knowledgeable, prompt, and kind. The platform itself is user friendly, easily trained, and has allowed our teams to provide our ...

Executive Assistant

6 months ago

Verified

... Canary Links Usage. ...

Sales Manager

6 months ago

Verified

... Credit card authorization is easy I like as well the following up of who submitted cards details and it is very organized. ...

GM

6 months ago

Verified

... However, more integration could be part of the SyniXs. which would surely help, as currently, we have to use multiple windows to manage different aspects of the process. By streamlining these functions into a single interface, we could enhance efficiency, reduce the potential for errors, and save valuable time. This would allow us to focus more on providing exceptional service to our guests rather than navigating between various systems. An integrated SyniXs platform would also improve data consistency and make it easier to track ...

Experience Planner

6 months ago

Verified

... I like having an opportunity to connect with people while being able to easily message instead of constant calling. It is nice to have an alternative form of communication outside or calling. ...

Director of Sales and Events

6 months ago

Verified

... I wish it could work with DocuSign. Having all administration in one work place is a dela breaker for the supplier. ...

Assistant

6 months ago

Verified

... The ease of contacting guest, and the response coming to my email to alert me the guest has filled it all out. ...

Front Desk Agent

6 months ago

Verified

... Canary provides so many benefits to not only the guests but to staff as well. The ability to have all requirements for check-in submitted before you even get to property makes check in time so much ...

Sales and Catering

6 months ago

Verified

... Ease of Access when submitting to clients, Canary makes easier to do our job. The product is a good one. ...

General Manager

6 months ago

Verified

... The ability to offer options for upsell to the guests prior to arrival is wonderful, as it associates a fee with the service and reduces the number of request for these services to be complimentary. ...

Hotel Manager

6 months ago

Verified

... Makes the check-in process faster, your guest does not have to wait. If your guest is requesting anything or just needing a answer, they don't need to be at the front desk, they can easily ask them ...

GSA

7 months ago

Verified

... I appreciate the fact that you don't have to come up with much as a response becasue this system allows you to select your response. ...

Front Desk Agent (PBX)

7 months ago

Verified

... Canary has been a good platform to use regards our guests' check-ins. It also improves guest requests, if they have some questions and also if they need extra items in their rooms ...

Night Auditor

7 months ago

Verified

... Maybe trying to improve some aspects of the communication process like making available sending some pics or date that we can not do right now. ...

Front desk

7 months ago

Verified

... Great ...

Assistant General Manager

7 months ago

Verified

... For now seems that everything is ok but I know that there is always room for improvement. Perhaps we can identify as we go on further with guest interactions. ...

Assistant Manager

7 months ago

Verified

... Canary Technology has been a great help and very easy process for Authorizations to hotel check-ins. ...

Operations Manager

7 months ago

Verified

... Main Advantage is Cyber security and Fraud prevention. Guest convenient to check in their hotels and more understanding about their charges. - Guest Messaging Software Upselling software gives the hotel a better way to charge the guest convincingly. Guest messaging software has revolutionized the hospitality industry by enhancing cyber security, fraud prevention, and guest convenience. By implementing advanced encryption and authentication ...

Front desk agent

7 months ago

Verified

... It's very easy to touch with Guest. Easy to use Defiantly finds use to canary to hotels induanstri Thank you ...

Night supervisor

7 months ago

Verified

... Significantly cuts down on the check-in time. Less interactions with credit card terminals and the input of registration data into the system. ...

General Manager

7 months ago

Verified

... Digital Tipping Solutions #easy This is a fantastic solution for both guests and staff. It is easy for the staff to receive tips from guests who don't typically carry cash. Guests LOVE it and so does ...

Night Audit Foreman

7 months ago

Verified

... The app makes it easier for guests to communicate items or services that they need to the staff. Once they communicate it by text we put it in AliceApp for either Housekeeping or Maintenance to ...

Senior Group Sales Manager

8 months ago

Verified

... How user friendly the website is- our clients never have issues navigating the website and trust entering thier card informaton. ...

Kids Club Manager

8 months ago

Verified

... What I appreciate most about Canary Technologies is its convenience and efficiency in handling guests' personal and sensitive information. The platform provides an easy and secure way to communicate with guests, ensuring their data is protected while streamlining our interactions with them. Additionally, the platform is intuitive and easy to navigate, significantly reducing manual tasks. I also appreciate that it integrates seamlessly with other hotel management systems, allowing for a unified workflow and better data management, which is crucial in our busy day-to-day operations. Another valuable feature is that anyone who knows the answer to a guest's question can respond, reducing wait times and supporting ...

Front Desk Representative

8 months ago

Verified

... Canary Technologies, a great program for intercommunications between hotel businesses, clients, and guests. ...

Front Desk MOD

8 months ago

Verified

... The number one reason guests do not fill out Canary is because they are reluctant to send a picture of their IDs. If you make it more clear on why we take the ID picture, and how it was stored more ...

Regional Director

8 months ago

Verified

... Amazing Tool that has increased our top line and bottom line. ...

Staff Accountant

8 months ago

Verified

... * Prevent Fraud*Accurate information * Reliability * Fast * *Convenient. I also would like to say that the format of the website makes things easy to find. I also like the different point of access ...

Front Office Supervisor

8 months ago

Verified

... The Canary System is an excellent tool for communicating with our guests. The support is always right there, and reliable. ...

front desk

8 months ago

Verified

... Contactless check in, speeds up the check in and check out process, track of amenities, ease to get the guest's personal information. ...

Guest Service Agent

8 months ago

Verified

... Great tool to improve the guest experience. ...

8 months ago

Verified

... Disappointing Experience with Unreliable Service and Lack of Accountability. Our partnership with Canary Technologies was intended to enhance our guest experience, but it has been nothing short of ...

Front Desk Agent

8 months ago

Verified

... I like knowing the person and credit card are both there and you know for sure the card is good so no worrying about people with a debit card that's no good or I'd that doesn't match card holders ...

Assistant GM

8 months ago

Verified

... Our guests love the contactless check-in feature that allows them to input all their information before they even arrive. It makes their experience smoother ane easier. The upsell feature allows us ...

General Manager

8 months ago

Verified

... For years we struggled to remind front desk staff to collect guest contact details (emails), with Canary the job is completed, whether guest did this before arrival or while in the hotel lobby, by ...

Executive Assistant

9 months ago

Verified

... Our hotel loves how secure, efficient and seamless Canary is. Our front desk staff and guests alike truly appreciate the upsell and messaging features which allow guests to experience that touch of ...

Housekeeping Manager

9 months ago

Verified

... I think that there should be more options available for add ons, or a slightly more aggressive alert system, especially if the hotel denies a request. Besides that, everything runs great!! ...

Asst general manager

9 months ago

Verified

... Love this contactless check in option. it provide flexibility and convenience, allowing guests to choose the method that best suits their preferences and the hotel’s level of technological ...

General Manager

9 months ago

Verified

... Our front desk team loves the upsell options that Canary offers. They love to brag about how many thousands of dollars they are collecting due to the upsell options! They also love the messaging option. It is so great to let customers know of specials in the restaurant and events on property. Our team is using these upsell options to have a friendly competition to see who can upsell the most. They tease each other and encourage each other to make it fun to make the guest's day special. The front desk team continues to add upsell options including amenities the guest can add on themselves for another guest (or someone can call/text that we have a guest coming in that has a birthday and they can request items be left in their room ahead of time). When our team learns that it is an incoming guest's birthday, they can also add a note which increases our guest experience with a wow moment. It allows our team to go above and beyond even when the guest has no idea that we know of their special occasion. Also, the team at Canary was really helpful and patient when training ...

Operations Manager

9 months ago

Verified

... Mass messaging works very well to inform guests. Upsell takes the guess work out late checkouts. Contactless check-in speeds up check-ins. ...

Director of Revenue

9 months ago

Verified

... Providing guests with contactless check-in options has been a game changer and the ability to provide upselling opportunities to the guest prior to check-in has increased incidental revenue capture. We have also received great feedback from guests post stay because of their ability to communicate with us prior to coming in with answers to general questions that help put our guests minds at ease. The other great thing is the ease of adding upsell items for guests to choose from, especially in terms of the Room Upgrade functionality. And the fact that the upgrade price is so easily manageable from a set up perspective makes the speed to market for updates lightning fast. While we have not utilized it at my current property, at my last hotel the use of Authorizations ...

Front desk

9 months ago

Verified

... Such a great tool to communicate with guest professionally, safe and secure and very convenient , I like the fact that authorization can be easily and securely be sent. ...

guest service agent

9 months ago

Verified

... Guest Service Agent. ...

Guest Service Agent

9 months ago

Verified

... It is very secure and safe that system that enables guests to register and upload any important documents that may be useful for the duration or prior to their stay. ...

General Manager

11 months ago

Verified

... Digital tipping is a low cost way to have an added perk for my hardest working employees. Since onboarding with digitial tipping we have seen a definite increase in tips. Interestingly enough, we ...

Manager

14 months ago

Verified

... Amazing service ...

General Manager

14 months ago

Verified

... Canary Technologies has truly revolutionized the check-in experience with their seamless and efficient technology. As someone who values simplicity and ease when traveling, their system has been a game-changer. Their check-in process is not just smooth but also remarkably quick, sparing travelers the hassle of long queues and tedious paperwork. Canary, simplifies the entire Hotel Accomadation procedure, making it as easy as a few taps on your phone or a swift interaction with their interface. Their commitment to providing a stress-free check-in experience is evident in the user-friendly design of their platform. Navigating through their system feels intuitive, ensuring even those less tech-savvy individuals can effortlessly complete the process. Moreover, their customer service is top ...

General Manager

14 months ago

Verified

... - Message that gets sent to the guest could clarify what the link is for. - more pictures for the upsells ...

Front desk agent

14 months ago

Verified

... The platform The platform is friendly and easy to use, the access buttons for the different functions are visible. It allows the guest registration process to be more agile and efficient, providing a better experience. Thanks to this service, payment methods from third parties that pay for guests can be easily and effectively authorized. The connection ...

Team Lead

14 months ago

Verified

... I would like to express my sincere gratitude for the outstanding experience we had using Canary Technologies for the credit card authorization processing. The platform's user-friendly interface ...

APM

14 months ago

Verified

... I love how easy it is to send out the approval forms, and I like how i get notified each time the approval has been submitted. ...

Management Trainee

14 months ago

Verified

... Probably there could be some tutorials (like videos/ workshops) how the system could be used in the most efficient way depending on different situations. ...

ADOF

14 months ago

Verified

... Currently our POS system requires for us to put in the CVV # when manually processing payments. Unfortunately, Canary does not give us access to that number. I would have to ask the client for it and ...

Reservation / FD staff

14 months ago

Verified

... Guest messaging software - It's greatly helpful between Hotel & the Guest. Guest can communicate directly to the Hotel to give some important messages (for instance, flight cancellation or delay) ...

Front Desk Manager

14 months ago

Verified

... As a front desk manager for a Caribbean hotel catering to a predominantly American clientele (95% USA guests), effective communication with guests is paramount to the success of our operations. The ...

Assistant Manager

14 months ago

Verified

... Nothing at this point. All service offered was great and they were very flexible in catering to our specific needs. ...

Night Auditor

14 months ago

Verified

... • To help new users, it needs to be updated with video training materials that show them how to use all the tabs. • Software must include a training video representation in order to prevent ...

Director of Sales

14 months ago

Verified

... Messaging is important to us. Integrity is important to us. Fraud prevention is also important to us. Guests need protection with sensitive information. ...

General Manager

14 months ago

Verified

... I love that it is so easy for the front desk to communicate with our guests. Our guests also love the ease of communication. ...

General Manager

14 months ago

Verified

... Seems great for our company to use. Very little training required to use Canary. I would recommend this to any company. ...

General manager

14 months ago

Verified

... Exporting information directly into our system is a good feature and cuts down on errors. Nice to start the billing process and not have to enter it manually. ...

Concierge

14 months ago

Verified

... We find that guests are regularly messaging us through the app and we are raising revenue consistently with the ability to market upgrades directly to guests. Its not every day we get to have guests ...

Senior Sales & Catering Manager

14 months ago

Verified

... I like the easy and convenience of Canary. I really not a technical kind of person but Canary makes it easy for me to send contracts and important documents to my clients efficiently and safely! ...

Assistant General Manager

14 months ago

Verified

... Ability to keep private info all in one place and organized for all front desk clerks to find in a hurry ...

Guest Service Agent

14 months ago

Verified

... Something beneficial to users would be keeping them informed of any changes that get implemented into the system, that way we are up-to-date on all the functions ...

Concierge

14 months ago

Verified

... A tutorial on all the tools Canary offers to facilitate a seamless interaction with the guest before they arrive to the hotel. ...

Reservation agent

14 months ago

Verified

... As we have several properties on one platform, the alert system should give a clear notification on what property the guest is reaching out from ...

Front Desk Supervisor

14 months ago

Verified

... More Turtles would be nice. These ones are pretty cold. I think they were sitting in his car for awhile. I'm in Canada and sometimes it gets cold out in the fall and winter months, as is the case today. When he gave me the Turtles, he said Merry Christmas with a swear word in between, but I believe he did it out of love. Have you guys ever had Turtles? They're delicious! Little pecan clusters with chocolate and caramel. Mmmmmmm!!! You MUST try them! They're better when fresh though, so to test them, give them a little squeeze outside of the wrapper. If they feel hard, then they're likely stale or a little old. These ones came in a box, so unfortunately you can't feel them without opening the seal, but fortunately these ones taste fresh once you get past the cold part. Turtles were developed in 1918 by Johnson's Candy Company (which became DeMet's Candy Company in 1923), after a salesman came into the commissary's dipping room and showed a candy to one of the dippers, who pointed out that the candy looked like a turtle. How cool is that?! I'm not sure when Canary was founded, but if I had to guess it would be around 2017? So definitely not as old as Turtles, but I'm sure they will get there at some point if they continue the great work! I started using Canary in 2023 after my workplace started using it to send credit card authorization forms to guests ...

Housekeeping Manager

14 months ago

Verified

... I would like to use some other way other than leaving a card in the room because they tend to get lost or the guest throws it in the trash after leaving their tip, look for another way, for example, digital, to read the Qr and access the account . Anyways, this system is more accessible forward ...

Concierge

14 months ago

Verified

... I really liked the way in which we can keep in touch with our clients, and also keep a record of their needs and concerns. ...

General Hotel Manager

14 months ago

Verified

... General Hotel Manager ...

14 months ago

Verified

... I really enjoy being able to text multiple guest at once. It makes it easy to make guest aware of an upcoming events happening around the hotel. Such as activities, fire drills, etc. The messaging software gives our guest the ability to ask us questions at anytime and respond back at their convenience. It helps the team prioritize inquiries. I also enjoy being able to set up automatic messages to be sent out at specific times. If a guest wants to opt out of receiving SMS messages they can simply reply with stop. Staff is able to keep up and follow through with guests inquiries through out the day as the messages with each guest are kept in a thread. The next staff member coming in can simply open up the thread and see what has been completed and what still needs to be done. The email notification when a message is received is also neat. It helps to make sure nothing is missed or skipped. On the Authorization ...

Res & Service Express Mgr

14 months ago

Verified

... Bonnie is the best implementation manager for new product. Upsell screen view from guest point view is attractive which leads to the financial gain ...

Assistant Front Office Manager

14 months ago

Verified

... The guest personal information is secure thus making the user feel their data is protected.The guest response has been positive, the link is easy to maneuver thru. ...

Reservation agent

14 months ago

Verified

... Facilitating communication with the customer, fast and understandable program, Frequent use and peace of mind on both sides. The best choice for hotel and client. ...

Front desk

14 months ago

Verified

... Easy operating, just need few guest deteails to send out chargeback link, promptly response and receive from guest, fraud inspection as well. ...

General Manager

14 months ago

Verified

... credit card authorizations are so seamless and always there when you need to look them up- super easy process to set up- digital tipping is really great to sign up and boost staff morale - the QR codes and stickers/cards are branded and look very nice! I can place them in rooms and key areas for more visibility and to encourage guests to use it. I really appreciated how quickly ...

Sales Coordinator

14 months ago

Verified

... I like that I can email or text guests to get updates from them.I also like that I can make sure guests cards are private when they submit credit cards. This privacy makes the guest feel more secure. The other things that I like about it are just how easy it is to use. There are other tools that I think are easy to use, but really Canary can be so easy. I stepped into a new role in hospitality about 4 months ago and have found it is very easy to use on an everyday basis. Another thing I love about this product is that it looks user friendly. None of it seems intimidating or out of date. Whenever I show someone the home page for the first time, they comment that it looks like the most intuitive piece of software that they are going to be using. In sum, I like that Canary feels secure, I like that it makes messaging easy, and I also like that it appears to be very user friendly. All of these are reasons why I enjoy this tech ...

Event Services Manager

14 months ago

Verified

... The current state of the system evinces an impressive alignment with contemporary industry standards, boasting an amalgamation of technological prowess and user-centric design. Its intuitive interface coupled with lightning-fast processing capabilities remains a hallmark of user satisfaction, facilitating seamless navigation and swift execution of tasks. Moreover, the system's adaptability to evolving trends and its proactive approach in embracing innovations in the digital landscape underscore its forward-thinking nature. Furthermore, the user feedback and performance ...

Accounting: Accounts Receivable

14 months ago

Verified

... I Like how you can view the card to make sure it matches the reservation without it being tokened it makes it easy. ...

Assistant General Manager

14 months ago

Verified

... Canary helps us handle third party payments easily. It is direct and straightforward enough even for older and less techy guests. ...

associate director of sales

14 months ago

Verified

... The well thought out positioning of our frequently used menu items on the left side of the interface has been really helpful for our sales' team daily hotel operations. Placing all the features we readily use within easy reach, ensures a seamless user experience for our team, which has eliminated unnecessary search efforts. It's made our customer's experience much better. No longer are they waiting hours like they had been in the past. It's also made our team feel comfortable ...

Assistant GM

14 months ago

Verified

... Good for us right now! I haven't heard any negative responses from the team. Hopefully this will continue as long as we have the system ...

Rooms Operations Manager

14 months ago

Verified

... I love the automated technology. There's no need to call or wait on the phone for response. Everything can be done mobile or via email. I also love the security factor, in the case that Canary will ...

Director of Sales & Marketing | Corporate Task Force

14 months ago

Verified

... Contracts are easy and the ability to make changes is great because you do not have to start over. Also having the authorizations in the same place adds efficiency and organization to the Sales operation and improves ...

Marketing and Social Media Coordinator

14 months ago

Verified

... Some older guests think this payment method looks spammy. In fact, my messages were often flagged as spam because of the fact we were asking customers to use a link to complete a payment method. When ...

Front Office Manager

14 months ago

Verified

... The Canary Service that we use is exactly what we needed as a business. The have consistently met our requirements and would highly recommend. ...

Hotel Sales Coordinator

14 months ago

Verified

... I have never had any issues. Everything has always worked as it should and improvement requests are always quickly addressed. ...

Team Lead

14 months ago

Verified

... Let us input information once we get it, not the day of the guest checking in. Sometimes we may forget to. ...

Assistant General Manager

14 months ago

Verified

... It's very straighforward and user friendly to us employees and to our guests as well. It's an efficient payment gateway system ...

Assistant Front Office Manager

14 months ago

Verified

... All was good. I dont believe there could be any improvements at this point. I'm ok with the training. It went well ...

Reservation Agent

14 months ago

Verified

... Overall, just keep maintaining the system and as of now we had no issues about the Standard Procedure, so just keep it and keep going. ...

Marketing Manager

14 months ago

Verified

... I love the user interface of Canary and how easy and intuitive it is to use and to train our employees on. I love how support staff is always helpful and avialable when we run into any technical ...

Front Office Manager

14 months ago

Verified

... Contactless Check in has made it super easy and functional for hotel guests to process their own check in at their own convenience through their mobile phones therefore reducing the check in time / ...

Marketing

14 months ago

Verified

... Canary tech software offers robust security with intuitive features. Real-time monitoring, user-friendly interface, and prompt alerts make it a top choice for safeguarding digital assets. ...

Concierge

14 months ago

Verified

... Prior to Canary our team did not have a proper system when it came to recieving Resident/ Guest Payment authorization, thanks to canary we now have a safe and efficient way of storing our residents ...

Director of Hospitality Services

14 months ago

Verified

... Prompt responsiveness. Time saving, resulting in cost savings. Easy to use features. Fraud checks have reduced the number of chargebacks. ...

Guest Experience-Front Desk

14 months ago

Verified

... No need of improvement I find the app works great its a reliable and helpful tool for our concierge and front desk tasks. ...

Team Lead

14 months ago

Verified

... You can post directly to POS. All you need to do is input the folio number. It is very easy to use. Canary works fine . I do not have any issues utilizing the service. Canary is a great platform that ...

Assistant General Manager

14 months ago

Verified

... The contactless check-in and checkout for the not only the guest, but our staff by saving time which ultimately saves money. With the ability to provide fast, efficient, accurate experiences at our property. Being able to communicate with the guest prior to their arrival is beneficial to be able to give 100% customer service. I like the fact that we can send credit card authorization forms and our checks are completed as well. This provides extremely efficient service rather than waiting for faxes, or someone to physically come to the location. We have been able to increase our revenue from companies that pay for their employee's. Overall reduces chargebacks and ensures ...

Concierge

14 months ago

Verified

... nothing to share at the moment maybe its by design but if its an option to have a place to add the CVV sometimes the vendors need it and we have to circle back after having them fill it out, ...

Reservations Supervisor

14 months ago

Verified

... We also use canary for our credit card authorization forms. Canary helps keep our forms organized. We are also emailed notification of arrival of CCAs. Check in time is saved with contactless check ...

Front Desk Manager

14 months ago

Verified

... Canary makes it easy! ...

General Manager

14 months ago

Verified

... I think the fact that not every booking is made by the person staying, it is made by a 3rd party on many ocassions, it would be good to have a secondary email for the booker to enter the email of the ...

owner

14 months ago

Verified

... Easy and smooth to work with, clients love it too and its easy to show confidence and security in its use for sensible information ...

General Manager

14 months ago

Verified

... Great tool for any hotels, Simplicity with user freindly always rising concern for the customers which Canery has provided !! ...

Senior Sales & Marketing Manager

14 months ago

Verified

... very easy to explain to the guest ...

Managing Director

14 months ago

Verified

... Easy, convenient & safe to use! ...

Front manager

14 months ago

Verified

... The prompt internal service and follow up. More over this app opens the window to make great upgrades and incomes for our company. ...

Concierge

14 months ago

Verified

... Easy and simple to use. Not much to fill out which is great. Self explanatory. Very convenient in all areas. ...

Guest Services

14 months ago

Verified

... I love that canary lets us contact guests without the abrasiveness of a phone call. It has made digital check in a pleasure for both guest service agents and the guests themselves ...

Rooms Division Manager

14 months ago

Verified

... ID photo enhancements and sound notification. The customer service response is slow. Authomatic guest address, telephone and email adddress auto filled to PMS system. ...

Director of Rooms

14 months ago

Verified

... Contactless Check-in streamlines the guest Arrival -Interface is easy to navigate - Guest Messaging Software ensures clear communication with guests ...

Sales Coordinator

14 months ago

Verified

... Modernized Guest Arrival Experience ...

Manager

14 months ago

Verified

... Sending messages and accomplishing basic goals in order to stay in touch. Always helpful when you want to do something as simple as confirm a reservation instead of staying in line. ...

Director of Revenue Management

14 months ago

Verified

... Software is great for front office team to communicate with guests and track ancillary revenue. My property is very fortunate to be paired with Customer Success Manager, Natalya Volkov. She is very ...

Night Manager

14 months ago

Verified

... The timing for charges could increase by minutes to find out if a card is valid or not. For the must part, I feel like a demo that goes step by step helps to see how to create authorizations and to ...

Auditor

14 months ago

Verified

... Canary Credit Card Verification ...

Guest Services

14 months ago

Verified

... I like the ease of use and creation of templates for quick automated messaging. Apart from the templates, I do like the availability of sending guest messages and getting confirmed notifications. ...

Front Office Director

14 months ago

Verified

... We don't have to actively manage staff tips. Staff can get their tips and necessary tax info without going through a long process. ...

Front Office Manager

14 months ago

Verified

... Training online for new staff - I'm not sure if they exist already but it would facilitate the manager's training. The interface is friendly but some training could not hurt. ...

Assistant General Manager

14 months ago

Verified

... Canary Technology multiple platforms on hotel front desk operation. Great additional background software/tandem with property's PMS. ...

Front Desk/Housekeeping

2 months ago

Verified

... Packages. and upgrades make the job so much easier to help guest. Makes fulling their needs faster and easier!!!! thank you ...

Front Desk Supervisor

2 months ago

Verified

... The one feature that is missing is the ability to schedule messages to go out at certain times on certain days of the week. I would like to see this added. ...

General Manager

2 months ago

Verified

... Honestly, the improvement my team has seen in tips since we rolled out Canary's digital tipping makes the product worthwhile enough. We can also preauthorize arrivals with a digital registration card ...

Guest Services Agent

2 months ago

Verified

... I like most that the chat already has pre written responses for any situation that could arise and has quick response times! ...

Front desk

2 months ago

Verified

... I love the direct communication in engaging with our guest. Al feature is convenient during busy times. Because it automatically responds doing. ...

Front desk

2 months ago

Verified

... I like it is more interactive with guests and the smart bot replying is convenient when its busy. Wish more guests would use it. ...

Front Desk

2 months ago

Verified

... Generic responses for simple questions help the staff and guests since it is automatic and sometimes staff get busy and can't comment right away. ...

Front Desk

2 months ago

Verified

... I work in an industry where credit cards are thrown around like confetti, and canary absolutely does not fail at preventing fraud. They are fantastic with communicating how to do this with the guests ...

Reservation

2 months ago

Verified

... It's easy. I really like how we are able to send the authorizations to guests and automatically load the cards from the form. Canary Technology has significantly streamlined the guest experience ...

Front Desk Staff

2 months ago

Verified

... I personally like that when guest send us messaging they get an automatic respond with the correct information. That way we don't go out of our way, if we have guest checking in. Another thing I like ...

Front Desk

2 months ago

Verified

... I particularly like that the chat bot automatically will send texts to guests and make that initial contact so guests can feel more comfortable asking questions or making requests. ...

Front Desk Agent

2 months ago

Verified

... What I like the most is how easy it is to use and how quickly it they can be processed. ...

Front Desk Manager

2 months ago

Verified

... If the CC authorization forms are not submitted within certain period of time, would be nice to get notifications to either remind the guests to fill those out or cancel the reservations for those ...

Front desk clerk

2 months ago

Verified

... I love canary. You can message the guest and chat with them about anything. It also lets you get information before they arrive . This makes check in when they arrive so much smoother and faster. ...

Guest Services

2 months ago

Verified

... Canary makes checkins quite smooth, and allows us to easily message guests about their reservations and questions about the property. Upsells are easy to track and process as well. ...

Front Desk Agent

2 months ago

Verified

... It would be great and helpful if we may provide options for guest to read and sign per policy as well online who are bringing pets with them, it will help us also to assign them the appropriate pet ...

Credit Manager

2 months ago

Verified

... I save valuable time in my daily tasks thanks to automated payment processing. Payments from customers are received more quickly, and I notice fewer errors due to the seamless automatic integration ...

DOS

2 months ago

Verified

... Very secure and easy to use for Guests arriving at hotel, I always recommend to friends in the industry. Hotel uses for Meeting space payments and Catering Payments. Web Check-in is a breeze with ...

Hotel Clerk Supervisor

2 months ago

Verified

... Excellent for upselling and guest messaging software. Was able to upsell and message the guest directly at the same time. The product quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. A reliable, innovative software company, look no further than Canary. Their team of seasoned professionals consistently exceeds expectations, offering cutting-edge solutions and exceptional customer service. They took the time to understand our specific needs and provided a tailor ...

Front desk agent

2 months ago

Verified

... What I like most about Canary Technologies' Guest Messaging Software is its seamless, intuitive communication flow, which greatly enhances the overall guest experience. The platform allows for real-time, efficient interactions between hotel staff and guests, ensuring that any requests or concerns are promptly addressed, which is crucial for maintaining high levels of guest satisfaction. One of the standout features is how easy it is for guests to reach out for assistance, whether they’re asking for room service, inquiring about hotel amenities, requesting information about the local area, or simply communicating a special request. The system accommodates a variety of communication channels, such as text messages, emails, and in-app messaging, making it incredibly versatile and accessible for both guests and staff. Additionally, I really appreciate how the platform is designed to be highly user-friendly, with a simple, clear interface that minimizes the need for extensive training or technical knowledge. This ease of use allows hotel staff to manage multiple conversations at once, ensuring quicker response times and better service delivery. The ability to categorize and prioritize ...

Assistant General Manager

2 months ago

Verified

... The ability for guests to add IDs for anyone over 18 who will be staying in the room with them throughout their entire visit is a key feature that streamlines the check-in process. This not only helps with maintaining accurate records for security and compliance purposes but also enhances the overall guest experience by making the process faster and more efficient. Guests can easily input the necessary information without the need for additional paperwork upon arrival, ensuring a smoother, contactless experience from the moment they book their stay. Additionally, the system accommodates guests traveling with pet ...

FRONTDESK

2 months ago

Verified

... The benefits of working thru this vendor is check in made easy for the guest. contactless, you don't need to wait or fall in line to check in or check out. ...

Area Director of Sales

2 months ago

Verified

... Super easy to use! I appreciate the convenience of sending Authorizations and Agreements. The platform is very user-friendly, and I haven't encountered any issues navigating the site. Our training and onboarding was very beneficial and I found it helpful when getting started with Canary. Guests appreciate the simplicity too! I can load quickly, send, and submit ...

Events Director

2 months ago

Verified

... We use Canary daily in our operations, and it has been a game changer for securely managing credit card authorizations. ...

Front Office Manager

2 months ago

Verified

... The only areas of improvement I would suggest are tweaking the AI automatic responses. They are not always accurate and sometimes send messages unwarranted. We have this feature turned off for now. ...

Front Desk

2 months ago

Verified

... In regards to improvement, I find that the initial training was hard to follow due to the monotone voice and it was lacking certain information I felt needed. Our property also turned off the AI due ...

Front Office Manager

2 months ago

Verified

... I love how easy it is use canary and navigate the website, my guest love how fast they are able to send over their verifications and have them back withing seconds. ...

Owner/Manager

2 months ago

Verified

... I want to take a moment to express my heartfelt gratitude for the outstanding technology solutions provided by Canary. Your platform has been invaluable in streamlining our guest experience and ...

General Manager

2 months ago

Verified

... There are numerous features of the Canary Technologies Mobile Check-In Software that my staff and I truly appreciate. One of the key benefits is the ability to communicate with guests via text, allowing us to promptly address any inquiries they may have. This has significantly enhanced the overall guest experience, particularly when guests require assistance or items delivered to their rooms. I vividly recall a guest who was deaf and had several questions, which I was able to efficiently address through text messaging. Additionally, we were able to notify her when housekeeping was prepared to service her room. The software has revolutionized the upselling process for our guests. By knowing in advance if guests are bringing pets or requesting early check-in, the Front Desk team's responsibilities have been streamlined. Furthermore, the mobile check-out function alerts us if a guest departs without visiting the front desk, ultimately boosting our revenue. During slower periods, I can even enable guests to upgrade their rooms, providing an additional revenue stream. The Upsell feature is amazing to use. The ability for our housekeepers, front desk agents, breakfast attendants, and maintenance staff to receive tips from guests who do not have cash has significantly boosted morale. They appreciate the convenience of accumulating funds and depositing them directly into their bank accounts or debit cards. Moreover, the contactless check-in feature has reduced wait times by having all necessary paperwork ...

General Manager

2 months ago

Verified

... Very user friendly, quick contact with guest, convenience for guests and staff. Definitely has improve the way hotels process authorizations. ...

manager

2 months ago

Verified

... Very helpful and easy to use ...

General manager

2 months ago

Verified

... Guest messaging and upselling Software is really good. Also its very fast check ins process. Easy to manage of any requirements of guest ...

Front desk

2 months ago

Verified

... System should automatically verify customer id through AI, which reduces the risk of losing customer personal information and can lead to more check in. ...

Coordinator

3 months ago

Verified

... Canary gives a fast and easy way for users to put in their information online without having to speak to anyone over the phone. There isn't a lot of steps for me to set up a link to a guest, I can easily explain users/guests where to process their payment ...

Front Desk Supervisor

3 months ago

Verified

... What I like most about it is how easy it is to use. The interface is intuitive, making it simple to navigate even for users who may not be very tech-savvy. It’s incredibly efficient and proactive, which helps ensure secure transactions between our guests and customers. I especially appreciate how quickly it processes requests and keeps everything running smoothly without requiring constant attention. Security is another key strength. The system provides multiple layers of protection, ensuring that sensitive information is handled with the utmost care. This is vital, especially when managing transactions and data related to guests. It allows us to confidently conduct business, knowing that both our company’s and our customers' information is safeguarded. It also provides peace of mind, knowing that everything is tracked and recorded for data accuracy. The ability to easily pull up transaction histories, monitor trends, and generate reports is invaluable. This feature not only simplifies daily operations but also helps with decision-making, as we always have reliable data at our fingertips. Beyond that, it’s a reliable tool I can count on every day. Whether we're dealing with high volumes of customer interactions or just performing routine tasks, the system holds up and consistently delivers. It’s become an essential part of our workflow, and I’ve come to depend on it for everything from scheduling to customer management. I also appreciate that it’s always improving, with updates ...

Front desk manager

3 months ago

Verified

... The guest messaging software only allows you to message numbers of guests that are in Opera. Not all of the guests have provided us with numbers or provide a number of their accompanying guest that they would like to reach out to. The contactless check ins at our property no longer send ...

eCommerce Manager

3 months ago

Verified

... Using Canary Technologies has been a game changer for our hotel. The platform was incredibly easy to implement, integrating seamlessly with our Property Management System. We quickly set up features like mobile check-in, tablet ...

Front Desk

3 months ago

Verified

... In today’s fast-paced world, effective communication is key to enhancing guest experiences in the hospitality industry. This software stands out by providing seamless communication between hotel staff and guests, making it an essential tool for any modern hotel. One of the standout features of this software is its user-friendly interface, which allows hotel staff to easily send messages, updates, and important information directly to guests’ mobile devices. This capability ensures that important announcements, such as check-in times, special offers, or changes in services, can be communicated promptly. As a result, staff can enhance the overall guest experience by being proactive and responsive to their needs, ultimately fostering a sense of hospitality that guests will appreciate. For guests, the convenience of staying at a mobile-friendly hotel cannot be overstated. With this software, guests have access to a range of services right at their fingertips. Whether it's requesting room service, booking spa appointments, or inquiring about local attractions, everything can be done through their smartphones or tablets. This level of convenience not only streamlines their stay but also allows them to tailor their experience to their preferences, making their time at the hotel more enjoyable. Moreover, the software supports instant messaging, which is a game-changer for both guests and staff. Guests can reach out with questions or requests without the need to visit the front desk or make phone calls, which can sometimes feel cumbersome. This immediacy not only enhances guest satisfaction but also allows hotel staff to manage inquiries ...

Resort Operations Manager

3 months ago

Verified

... I have been using Canary for a while now, and I must say it has significantly improved our hotel management processes. The system is user-friendly and offers a range of features that streamline ...

Front Desk

3 months ago

Verified

... Easy and simple. The pre arrival check in is great, it helps us a lot, we would like everybody to complete it. ...

Guest Experience Manager

3 months ago

Verified

... I enjoy these ease with Guest messaging and communicating with guest and the ability to track and manage upsells. Also eases the time to check in with Pre-Registration and pre checking ID's for fraud. ...

General Manager

3 months ago

Verified

... I would be great if the system would update in house and arrivals throughout the day so that we could send messages without having to check to see if they have already checked in or checked out. ...

Rooms Division Manager

3 months ago

Verified

... The guest chat. Doesnt alert well. AI does not work at all how we need it too. It responds wrong all the time, and we are always scrambling to fix it and correct it to the guest. ...

Rooms Division Manager

3 months ago

Verified

... Simplify the our work and make it more enjoyable in our industry of hospitality to reach the guest expectation go more miles of shine and enjoy during the first day. ...

Front Desk

3 months ago

Verified

... I recently had the pleasure of using Canary Technologies, and I can confidently say it has transformed the way I manage operations in the hospitality industry. Their platform is intuitive, user-friendly, and packed with feature ...

GSR

4 months ago

Verified

... The ease of sending a text message link and or email right to the guest, giving them the option to retrieve the CC auth from their mobile phone. Also that we can find the auth for individual with out ...

Front Desk Manager

4 months ago

Verified

... Guests can now text us about specific things regarding the room before they check out. I love that guests can now tip with their phone by department or by employee, since a lot of them do not carry ...

Managing Director

4 months ago

Verified

... Great Customer User Rate ...

General Manager

4 months ago

Verified

... Review of the Canary Technology System: A Game-Changer for Hospitality Management Our experience with the Canary Technology system has been nothing short of excellent. From the moment we implemented it, the platform has proven to be a well-designed and effective solution for streamlining operations, improving guest experiences, and generating additional revenue. Below is a detailed review of our journey with Canary Technology and the transformative impact it has had on our daily operations. 1. Seamless Installation and Onboarding Process One of the standout aspects of the Canary Technology platform is how simple it was to install and integrate into our existing systems. The onboarding process was remarkably smooth, with clear guidance at every step. Both our IT team and operational staff were able to adapt quickly to the platform, thanks to the effective training and easy-to-follow instructions. Within days, our staff were fully comfortable using the platform, and the level of engagement has been impressive ever since. 2. Intuitive Platform with Excellent Staff and Guest Engagement The platform’s intuitive design has made it exceptionally easy for our team to use. The learning curve was minimal, which allowed everyone—from front desk personnel to management—to maximize the system’s capabilities right away. The same can be said for our guests. The platform's user-friendly interface has led to a guest engagement level that has exceeded our expectations. From pre-arrival interactions to messaging throughout the stay, guests have embraced the system with enthusiasm. 3. Straightforward PMS Integration The integration with our Property Management System (PMS) was as easy as promised. This seamless integration has ensured that all guest data flows effortlessly between systems, eliminating duplicate data entry and allowing our team to focus more on service delivery. 4. Impact on Operations: Faster Check ...

Customer service reprisentative

4 months ago

Verified

... We are able to communicate with guest pre arrival which helps us better prepare and answer guest questions. We also are able to get payment authorized early so we don't have to collect at check in, ...

Front Desk Supervisor

4 months ago

Verified

... Canary Technologies has been a game changer for our property. The platform is incredibly user friendly, making the transition from traditional methods to digital processes seamless. Our guests ...

Duty Manager

4 months ago

Verified

... We were looking for something to bridge the gap between our new PMS and our guests, and decided to go with Canary. It's important to us as a Hostel to be very close to our guests, and needed something that championed that connection, while offering a range of additional features to improve our revenue. This has revolutionised the communications between ourselves and our guests, and it's given us something like a paradigm shift in our check-in process. The integrations with our PMS are constantly improving and the interface that Canary uses is always expanding. Everything has been really positive and with every update things get even better. The ability to offer upsells directly during the process has been great, and we're constantly also generating extra revenue, which makes the choice to purchase feel so much more worth it. Another feature that we've enjoyed has been the AI messaging which is developing itself nicely, learning from our manual responses ...

Reservations Agent

4 months ago

Verified

... Everything is in order and works great! Love the convenience for both our guests and our staff to get things done promptly. ...

Rooms Director

4 months ago

Verified

... Transferring the information provided in canary to our PMS notes. Recognition of cancelations in our PMS to avoid the form being sent to clients. Adding an option to fill out an updated phone number. Also automatically being able to send the form to new ...

General Manager

4 months ago

Verified

... Confirmation that the text was read would be great. If any numbers do not work, maybe we can get an alert that tells us this didn't work. To be able to SORT the upsells to availability, revenue ...

Director of Sales

4 months ago

Verified