The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Mobile App and Guest CRM.
Check-in shines , with exclusive features like Guest profiles.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Check-in users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS by Noovy and The Alpha by Check-in hinges on your hotel’s operational needs, regional focus, and preferred feature set. Noovy offers a comprehensive, modern system with high user ratings and recent reviews, while Check-in provides a flexible, modular solution that’s more prominent in Latin America but lacks recent review data. Both aim to streamline hotel management, but your decision should reflect what’s most critical to your team.
Noovy’s recent surge in reviews, high ratings, and extensive feature set make it the more reliable choice for most hotels. Check-in, with limited recent feedback, may appeal if its modular approach or regional expertise aligns with your strategic goals.
Both Noovy and Check-in aim to simplify hotel operations, but they do so through different approaches. Noovy integrates a wide array of functionalities—channel management, booking engine, revenue tools, and guest communication—into one platform, emphasizing ease of use and automation. Check-in offers a modular system, primarily targeting Latin American markets, with a focus on flexibility and multi-hotel management.
Noovy’s complete all-in-one system with 12 shared features and 36 unique ones makes it ideal for hotels seeking a unified solution that reduces vendor complexity. Check-in’s single verified integration and modular design suit hotels that need customization and regional localization, but its lack of recent reviews raises questions about ongoing support and development.
Are you looking for a proven, all-in-one platform with recent user feedback, or a flexible, regional solution that might need more recent validation?
If your hotel needs a highly integrated, easy-to-adopt property management system with strong customer support and recent positive reviews, Noovy is the better choice. Its high ratings—5/5 overall, 4.84/5 ease of use, and 4.89/5 support—paired with 19 recent reviews, demonstrate solid user satisfaction and continuous improvement.
If your hotel operates in Latin America, values modularity, or requires a system that can be installed locally or in the cloud, Check-in’s multi-module approach may appeal. However, the lack of recent reviews and the single verified integration suggest it may not be as reliable or well-supported currently.
For most independent hotels and boutique properties, Noovy’s recent review momentum and comprehensive feature set make it the more dependable choice.
Noovy’s user ratings reflect a highly intuitive interface, with a 4.84/5 ease of use score based on 19 reviews, and a smooth onboarding experience rated 4.78/5. Users frequently praise its simplicity, speed, and minimal training time—many describe it as “easy and powerful,” with few clicks to complete reservations.
Check-in’s ease of use is less documented, with no recent reviews to gauge the current user experience. Given the absence of recent feedback, it’s unclear how well it performs in real-world hotel environments today.
Edge: Noovy.
Noovy outshines Check-in with a vast array of features—12 shared and 36 unique functionalities, including native email marketing, guest CRM, digital registration, online check-in/out, task management, integrated payment terminals, and automated reminders. These features support a fully connected, automation-driven hotel operation.
Check-in offers a handful of modules like Hosting, Revenue Management, Reservation Center, and Channel Manager, but with only one verified partner, eRevMax, its feature diversity and integration depth are limited.
Noovy’s extensive feature set makes it the clear leader for hotels seeking a comprehensive management platform.
Edge: Noovy.
Noovy’s customer support ratings are outstanding—4.89/5 based on reviews from 19 users, with comments highlighting “very good support,” quick responses, and effective issue resolution. The onboarding process is also rated highly at 4.78/5, helping hotels get started quickly.
Check-in’s support and onboarding details are not documented in recent reviews, leaving their quality uncertain. The lack of recent user feedback underscores the importance of choosing a product with proven, current support.
Edge: Noovy.
Noovy boasts 40 verified partners, including major OTAs and distribution channels like Omnibees, Bookboost, RevControl, and SiteMinder, offering broad connectivity. Its integrations facilitate real-time updates, automated billing, and channel management, reducing manual work and errors.
Check-in has only one verified partner, eRevMax, limiting its integration options and potentially increasing operational complexity if your hotel relies on multiple channels.
Noovy’s extensive integrations make it the preferable choice for hotels seeking a multi-channel, connected system.
Edge: Noovy.
Noovy’s recent reviews reflect a strong 5/5 overall rating, with 18 reviews in the last six months, and a 99% likelihood to recommend. Hotels across boutique, city center, and budget segments praise its ease of use, automation, and support.
Check-in lacks recent review data, making it difficult to gauge current user satisfaction. The absence of new feedback weakens confidence in its ongoing support or feature evolution.
Given the recent positive sentiment, Noovy’s user ratings clearly surpass Check-in’s.
Edge: Noovy.
Noovy charges a flat fee of $600 per month with no implementation fees, no trial period, or additional costs. Its all-in-one system offers a predictable price point, emphasizing value for independent hotels.
Pricing for Check-in is not publicly disclosed, leaving potential buyers uncertain about total costs or subscription models. The lack of transparent pricing complicates direct comparison.
Based on available data, Noovy provides clear, transparent pricing, making budgeting easier.
Not ideal if your hotel relies heavily on specific local modules only available in other systems or if you require extensive housekeeping features, which could be improved.
Not ideal if your hotel requires a fully integrated, all-in-one system with recent user validation or if you need broader third-party integrations.
The core difference is that Noovy offers a modern, all-in-one PMS with a strong recent review backing, while Check-in provides a modular system with regional expertise but limited recent feedback. Noovy’s high ratings, extensive features, and broad integrations make it the safer, more proven choice across most segments.
Choose Noovy if you want a fully integrated, easy-to-use platform supported by recent positive reviews and a strong user base. Opt for Check-in if your hotel’s operational model benefits from modularity and local market focus, but be aware of the limited recent validation.
For most independent and boutique hotels seeking reliability and feature depth, Noovy is the recommended option. Its recent review momentum, high satisfaction ratings, and comprehensive feature set establish it as the clear leader.
According to HTR's product database, Noovy PMS and The Alpha share 12 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Cloud based | ||
| Direct billing | ||
| Group functionality | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-currency |
Showing top differences. 25 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and The Alpha share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while The Alpha offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. The Alpha: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Check-in has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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