The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
The Percentage Company shines .
Turneo shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $300/mo | From $100/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, The Percentage Company users most value its , while Turneo users highlight booking process efficiency, revenue and operational efficiency, guest experience enhancement. Click any theme to see what reviewers say.
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Booking Process Efficiency
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Revenue and Operational Efficiency
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Guest Experience Enhancement
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Guest Personalization
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Room Booking Capability
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #11 5 reviews |
| Mid-Size (25-74 rooms) | — | #18 4 reviews |
| Large (75-199 rooms) ▾ | — | #9 8 reviews |
| X-Large (200+ rooms) | — | #8 4 reviews |
By Property Type
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| Boutique ▾ | — | #13 11 reviews |
| Luxury ▾ | — | #15 10 reviews |
| Branded / Chain ▾ | — | #15 6 reviews |
| Extended Stay | — | #11 4 reviews |
By Region
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| North America | — | #19 1 reviews |
| Europe ▾ | — | #9 20 reviews |
| Middle East | — | #15 0 reviews |
Choosing the right upselling software for your hotel involves balancing features, user experience, support, and proven success. The Percentage Company, despite a strong profile, offers no recent reviews or visible user feedback, making it difficult to gauge its current performance. Conversely, Turneo boasts a recent, active review base with 24 reviews and a high NPS score of 9.88, indicating strong user satisfaction. Both aim to increase revenue through upselling but diverge significantly in execution and user perception.
Your decision hinges on whether you prioritize a well-supported, highly-rated platform with extensive features and proven customer approval, or a lesser-documented solution. Given the recent reviews and high satisfaction scores, Turneo appears to be the more reliable choice for a hotel looking to enhance its guest experience and operational efficiency.
The core difference between these two products is their market focus and online presence. The Percentage Company emphasizes its integrated booking engine and upsell modules, primarily targeting property management systems (PMS) and accounting integrations, with no recent reviews to validate its current performance. In contrast, Turneo specializes in in-destination activity sales, offering extensive features for upselling tours, experiences, and ancillary services, supported by 24 recent reviews and a near-perfect NPS.
While The Percentage Company seems suited for hotels seeking direct booking and revenue management, Turneo’s platform is designed for hotels that want to maximize ancillary revenue through personalized guest experiences. Its active feedback and high customer ratings suggest it’s better aligned with hotels prioritizing guest engagement and operational streamlining. Do you want a platform with proven market traction? Turneo’s recent reviews point to a more reliable, user-validated solution.
If your hotel needs a comprehensive upselling platform focused on in-destination activities, personalized guest engagement, and seamless booking management, Turneo is the clear choice. Its feature set—with segmentation, offer templates, multi-channel delivery, and a multi-property dashboard—caters directly to your revenue growth goals, especially if you serve luxury, resort, or boutique segments.
On the other hand, if your primary concern is connecting your PMS and accounting systems for seamless property management with an integrated booking engine, The Percentage Company could be relevant. However, its lack of recent reviews and user feedback makes it hard to verify its current effectiveness. For most hotels seeking tangible results and active customer support, Turneo is the safer, more proven option.
Turneo scores a perfect 5/5 for ease of use, with most reviews praising its intuitive interface, quick onboarding, and user-friendly experience. Customers mention that staff adoption is straightforward, and the platform’s design facilitates quick familiarization, reducing training time significantly.
The Percentage Company, with a 0/5 rating, provides no recent user feedback or reviews to assess its usability. This lack of data suggests either a limited user base or an outdated interface, making it impossible to judge its ease of use confidently. Given the current data, Edge: Turneo.
Turneo offers 10 unique features that enhance its upselling and experience management capabilities—such as segmentation, offer templates, multi-channel delivery, and guest targeting—none of which are present in The Percentage Company. It also supports gift vouchers, ancillaries, and multi-property management, making it more versatile for diverse hotel types.
The Percentage Company appears to focus solely on its booking engine and upsell modules, with no additional features listed beyond integration with PMS and accounting systems. With such a limited feature set and no recent updates, Turneo clearly provides more comprehensive tools for revenue growth. Edge: Turneo.
Turneo’s customer support scores an impressive 4.96/5, backed by recent reviews that praise its responsiveness, helpfulness, and proactive communication. Users frequently highlight the platform’s onboarding process and ongoing support as critical success factors in their positive experiences.
In contrast, The Percentage Company has no recent reviews or support ratings available, leaving its support quality unverified. The lack of recent customer feedback suggests a potential gap in service or a very limited user base. For active, responsive support, Edge: Turneo.
The Percentage Company connects with two verified partners: Cloudbeds and Stripe, focusing on core PMS and payment system integrations. Turneo, however, has no verified integrations listed but offers numerous features that imply a broad ecosystem, including multi-channel delivery, guest segmentation, and offer orchestration.
The absence of verified integrations in Turneo may be a concern, but its extensive feature set suggests it supports a variety of operational workflows. Meanwhile, The Percentage Company’s limited integrations restrict its flexibility. Edge: Turneo.
Turneo’s recent reviews indicate an extremely high level of satisfaction with a 9.88/10 NPS score, and 99% of users would recommend it. Its reviews highlight improvements in booking logistics, guest personalization, and revenue growth, especially among resorts and boutique hotels.
There are no recent reviews for The Percentage Company, making it difficult to gauge current user sentiment. Its lack of recent feedback strongly favors Turneo as the more trusted, highly-rated solution. Edge: Turneo.
Turneo’s pricing is straightforward at $100/month, with no additional implementation or setup fees, making it accessible for most hotels. The Percentage Company costs $300 without any trial or freemium options, and its pricing structure is less transparent aside from the flat fee.
Given the active reviews and value for money, Turneo’s lower price point, combined with its extensive feature set, offers better ROI than The Percentage Company.
The core difference is that Turneo offers a dedicated, feature-rich platform tailored for upselling and guest experience enhancement, while The Percentage Company primarily provides an integrated booking engine with limited additional features. Turneo’s recent reviews and high satisfaction scores make it the more reliable and proven choice today.
If your hotel needs a flexible, engaging platform to boost ancillary revenues, turn to Turneo for its extensive features, ease of use, and strong user backing. It is especially suited for resorts, boutique hotels, and hotels with active guest experience programs.
Choose The Percentage Company only if your focus is on property management integration and direct booking flows, and if system integrations are your primary need. Without recent reviews and user feedback, its current effectiveness remains uncertain.
In conclusion, for hotels looking to grow revenue through guest experiences and active upselling, Turneo is the clear leader. Its proven track record, recent positive feedback, and comprehensive features make it the safer, more rewarding choice.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $100/mo |
According to HTR's product database, The Percentage Company and Turneo share 1 features. Here are the key differences — features one has that the other lacks.
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| Guest Segmentation & Targeting | ||
| Multi-Property/Chain Dashboard | ||
| Offer Orchestration (Booking → Pre-Arrival → Arrival → In-Stay → Post-Stay) | ||
| Offer Templates Library | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Turneo users highlight the software's efficiency in managing bookings, noting it makes handling guest experiences faster and more manageable. Its fast... Turneo users highlight the software's efficiency in managing bookings, noting it makes handling guest experiences faster and more manageable. Its fast and reliable interface enhances operational productivity by simplifying booking and availability checks.
Reviewers frequently mention the platform's ability to drive revenue and streamline operations. By identifying new opportunities and delivering target... Reviewers frequently mention the platform's ability to drive revenue and streamline operations. By identifying new opportunities and delivering targeted offers, Turneo enhances daily operations and contributes significantly to the hotel's bottom line.
Users frequently note that Turneo improves the guest experience by offering seamless, personalized service from booking to departure. It allows staff... Users frequently note that Turneo improves the guest experience by offering seamless, personalized service from booking to departure. It allows staff to provide guests with targeted recommendations that enhance their overall stay.
Where hoteliers push back
While Turneo automates much of the guest experience and service upsell, there are requests for integration of room bookings to consolidate operations... While Turneo automates much of the guest experience and service upsell, there are requests for integration of room bookings to consolidate operations under a single platform, an area identified for potential improvement.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. The Percentage Company and Turneo share many core Upselling Software features, but each has unique capabilities. The Percentage Company offers 2 verified integration partners, while Turneo offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Turneo leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
The Percentage Company: No. Turneo: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. The Percentage Company has an HT Score of 0 and Turneo has 76. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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