Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.
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Turneo
4.9 (25 REVIEWS)
HT Score
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Turneo
Ranked 9 (out of 65) in Upselling Software
The all-in-one digital platform for hotel chains to manage in-destination activities.
99% recommended by 21 hotels
More than 50% of Turneo’s reviews come from Croatia.
What is Turneo?
Founded in 2022 | Headquarters in London (United Kingdom) | 12 employees
Turneo is a hotel experience management system designed to enhance guest engagement by enabling hotels to sell in-destination activities directly through their websites. The platform supports a wide range of activities, such as tours, spa & wellness, dining, event tickets, transfers, and rentals. As a white-label solution, Turneo seamlessly integrates into a hotel's website without third-party branding. It serves as a centralized system, consolidating online and on-property bookings from various guest touchpoints, including the concierge and reception desk, streamlining booking processes and enhancing operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Turneo products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Turneo Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Turneo Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Turneo
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Turneo's Provided Description:
"Turneo's platform enables hotels to sell in-destination activities directly on the hotel's website. It supports both in-house and external activities, including tours, spa&wellness, dining, event tickets, transfers and rentals. The booking engine is integrated as a white-label solution without any third-party branding. Turneo platform acts as a single source of truth for experience management and can be used to centralize online and on-property bookings coming from the concierge, reception desk or other guest touchpoints within the hotel."
FAQs
Turneo Alternatives
Not sure if Turneo is right for your hotel? Here are similar Upselling Software vendors that could be a good fit for your hotel:
Capabilities
Sell any experience directly on your website
Sell any experience directly on your website
Implement Turneo Elements with two lines of code to easily manage all internal and external in-destination experiences across your website
Understand experience booking conversion and sources
Understand experience booking conversion and sources
Gather insights on booking conversion and understand traffic sources for your in-house and external experience bookings - all at one place.
Collect reviews for your experiences
Collect reviews for your experiences
Collect reviews for all experiences offered or organised by your hotel
Build personalised experience profile for every guest
Build personalised experience profile for every guest
Our proprietary AI model analyzes experience bookings to generate an individual preference profile and activity recommendations for each guest.
Simplify operations and centralise all experience reservations
Simplify operations and centralise all experience reservations
Your front desk, concierge, operations and marketing teams can all use the same platform to easily promote, book and manage any activity offered in-house or in collaboration with your trusted external providers.
Manage your resources and ensure real-time availability
Manage your resources and ensure real-time availability
Automate your bookings with real-time resource availability, ensuring accurate and up-to-date booking slots for your guests.
Features
Offer Delivery
4/5 features
Offers & Merchandising
4/5 features
Operations & Fulfillment
4/5 features
Performance & Control
4/5 features
Available Add-ons & Modules
Q1 '26 Upselling Software Survey Insights
Is Turneo a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 12
Small
95%
(78)
Canary Technologies is commonly considered an alternative to Turneo for Small hotels, as it offers seamless integration with property management systems and contactless check-in options that enhance the overall guest experience while streamlining front desk operations.
#2
of 13
Large
97%
(132)
Canary Technologies is commonly considered an alternative to Turneo for Large hotels due to its ability to streamline guest communication and pre-arrival upselling processes, though it may require cautious consideration regarding PMS integration and AI features for optimal fit.
Small
95%
(78)
#1
of 12
Canary Technologies is commonly considered an alternative to Turneo for Small hotels, as it offers seamless integration with property management systems and contactless check-in options that enhance the overall guest experience while streamlining front desk operations.
Large
97%
(132)
#2
of 13
Canary Technologies is commonly considered an alternative to Turneo for Large hotels due to its ability to streamline guest communication and pre-arrival upselling processes, though it may require cautious consideration regarding PMS integration and AI features for optimal fit.
Rank
Hotel type
Popular alternatives
#1
of 17
Luxury Hotels
95%
(327)
Canary Technologies is commonly considered an alternative to Turneo for luxury hotels due to its seamless integration capabilities and intuitive user interface that enhance upselling and contactless check-in processes, enabling a streamlined and efficient guest experience.
#1
of 17
Boutique Hotels
95%
(410)
Canary Technologies is commonly considered an alternative to Turneo for Boutique hotels due to its seamless guest communication tools and efficient upselling options, although its integration capabilities may require additional evaluation.
#1
of 15
Branded Hotels
96%
(399)
Canary Technologies is commonly considered an alternative to Turneo for Branded hotels due to its streamlined implementation of features like credit card authorization and secure guest communication, though it may require additional customization to fully align with specific operational needs.
Luxury Hotels
95%
(327)
#1
of 17
Canary Technologies is commonly considered an alternative to Turneo for luxury hotels due to its seamless integration capabilities and intuitive user interface that enhance upselling and contactless check-in processes, enabling a streamlined and efficient guest experience.
Boutique Hotels
95%
(410)
#1
of 17
Canary Technologies is commonly considered an alternative to Turneo for Boutique hotels due to its seamless guest communication tools and efficient upselling options, although its integration capabilities may require additional evaluation.
Branded Hotels
96%
(399)
#1
of 15
Canary Technologies is commonly considered an alternative to Turneo for Branded hotels due to its streamlined implementation of features like credit card authorization and secure guest communication, though it may require additional customization to fully align with specific operational needs.
Rank
Region
Popular alternatives
#2
of 17
Europe
94%
(132)
Duve is commonly considered an alternative to Turneo for Europe hotels due to its emphasis on streamlined guest communication and upselling features that enhance revenue, although it requires improvement in integration and advanced analytics capabilities.
Europe
94%
(132)
#2
of 17
Duve is commonly considered an alternative to Turneo for Europe hotels due to its emphasis on streamlined guest communication and upselling features that enhance revenue, although it requires improvement in integration and advanced analytics capabilities.
Rank
Country
Popular alternatives
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Turneo Reviews Summary
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Turneo is the #13 most trending product in the Upselling Software category (out of 65) and the #658 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTurneo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Turneo Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Turneo to Top Alternatives
Upsell - increase revenue with a personal touch
Enhance your guests experience and drive revenue beyond the room
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Hotelier Rating
Looking for specific info?
10
A Seamless Solution for Modern Hospitality Services
Concierge from 200 to 499 room Luxury Hotel in Orasac (Croatia)
Verified
2 months ago
I use Turneo as a concierge in a hotel, and it has truly made my daily work smoother and more enjoyable. The platform is intuitive, fast, and very reliable, which is exactly what I need in a busy environment.
I can easily book excursions, boat trips, and transfers all in one place, saving a lot of time and effort. Everything from checking...
Croatia
Croatia
Concierge
Large Hotel
10
Great tool
Concierge from 200 to 499 room Luxury Hotel in Orasac (Croatia)
Verified
3 months ago
Helps me book tours and transfers. It is really easy to use. Guests are happy, im happy. I highly recommend.
Croatia
Croatia
Concierge
Large Hotel
10
Amazing platform supported by an even better team!
Guest experience and Quality Assurance Manager from 200 to 499 room Luxury Hotel in Orasac (Croatia)
Verified
3 months ago
The platform is incredibly user-friendly and has significantly simplified our daily operations. However, what truly sets Turneo apart from any other provider are the people.
Fran, as a co-founder, is exceptionally approachable and genuinely eager to help at any moment.
Danijela is fantastic at what she does—always accessible and ready to...
Croatia
Croatia
Guest experience and Quality Assurance Manager
Large Hotel
10
An amazing addition for every hotel operation
Front office manager from 500+ room Bed & Breakfast & Inn in Dubrovnik (Croatia)
Verified
7 months ago
Turneo has been an excellent partner, bringing real improvements to our daily operations. I especially appreciate the increased efficiency in booking guest experiences — everything is faster, clearer, and easier to manage. Their reporting and charging system is also very simple to use, saving us time and reducing errors. The platform is int...
Croatia
Croatia
Front office manager
X-Large Hotel
10
A Valuable Tool for Enhancing Guest Experience and Team Performance
Director of Guest Experience and Brand Engagement from 200 to 499 room Branded Hotel in Dubrovnik (Croatia)
Verified
8 months ago
I’ve found Turneo to be an invaluable platform that empowers my team to deliver exceptional guest service while driving revenue and operational efficiency. It enables us to manage and track bookings seamlessly, report on departmental performance, identify new opportunities, and gain meaningful insights into guest behavior - from recognizing...
Croatia
Croatia
Director of Guest Experience and Brand Engagement
Large Hotel
10
Makes booking more enjoyable
Guest Relations Agent from 75-99 room Boutique in Dubrovnik (Croatia)
Verified
8 months ago
As someone who is regularly booking tours, Turneo has been a game-changer. It helped me showcase the entire experience to guests with just a few clicks. The platform is incredibly simple to use and really takes the connection between guest and booking to another level. What I love most is that all the important information and booking detai...
Croatia
Croatia
Guest Relations Agent
Mid-Sized Hotel
9
Tour cooperation
Event marketing manager from 200 to 499 room Resort in Zadar (Croatia)
Verified
11 months ago
Cooperation with Turneo, multiple choices for creating experiences, great external partners, tracking of revenue, guest reviews, easy to use for guests and hotel.
Croatia
Croatia
Event marketing manager
Large Hotel
10
Reliable, User-Friendly, and Supportive Turneo Delivers for Tourism
Senior Associate for Exp and Dest. from 200 to 499 room Boutique in Novigrad (Croatia)
Verified
11 months ago
Turneo has completely transformed how we manage bookings for our tours and guest experiences. The platform is sleek, easy to navigate, and designed perfectly for the tourism industry. It allows our guests to effortlessly browse, select, and book excursions online, which has boosted our reservations and improved customer satisfaction. The re...
Croatia
Croatia
Senior Associate for Exp and Dest.
Large Hotel
10
Amazing product you must have in Hotel industry!
Marketing Director from 200 to 499 room Resort in Rabac (Croatia)
Verified
13 months ago
One of the biggest advantages Turneo brings to Maslinica Hotels & Resort is the ability to offer our guests a diverse range of activities both within the resort and in the surrounding areas of Labin, Istria, and the Kvarner region. Before implementing Turneo, we had a limited scope of activities available (only at our Resort and few in Raba...
Croatia
Croatia
Marketing Director
Large Hotel
10
Turneo: Elevating Hospitality Through Digital Experience Management
Excursion Coordinator from 200 to 499 room Boutique in Mali Losinj (Croatia)
Verified
13 months ago
Turneo offers a seamless and intuitive platform that enables guests to effortlessly discover and book a diverse range of local experiences—such as spa treatments, boat excursions, and culinary tastings—directly through the hotel's website. This integration enhances the guest experience by providing personalized options and simplifying the b...
Croatia
Croatia
Excursion Coordinator
Large Hotel
- 1
- 2
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Expert Q&A and Partner Recommendations
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Bokun
0% recommended by 0 hotels |
Property Management Systems
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Support
Unverified
Turneo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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