ThinkWeb Websites vs. Wix Hotels:
Which Is Right for You?

The Decision

Your hotel is evaluating website design tools—ThinkWeb Websites by ThinkReservations and Wix Hotels by Wix—to improve your online presence. Both aim to help small and mid-sized properties attract guests, but they approach this goal differently. ThinkWeb is tailored specifically for the hospitality industry, while Wix offers a broader website builder with hotel-specific features. Which platform will meet your needs more effectively?

Is ThinkWeb Websites or Wix Hotels Better for Hotels?

ThinkWeb Websites focuses solely on hospitality, offering tailored solutions for hotels, B&Bs, and small inns, with a strong emphasis on seamless integrations and support. Wix Hotels, as part of the Wix platform, caters to a wide range of small businesses, including hotels, but its core strengths lie in website design and general online business management, not hotel-specific functionalities.

Both products aim to create attractive, functional websites, but ThinkWeb’s dedicated approach means it’s designed with hoteliers in mind, whereas Wix’s offerings are more generic, with hotel features as add-ons. ThinkWeb enjoys a higher overall rating (0/5) with more recent reviews, indicating stronger, more current user satisfaction, especially in customer support and ease of use.

Your choice depends on whether you prioritize industry-specific support or a flexible website builder with hotel features. Do you want a solution built specifically for hospitality, or a versatile platform that can serve multiple small business types?

ThinkWeb Websites vs Wix Hotels: Which Should Your Hotel Choose?

If your hotel needs a dedicated, hospitality-focused website platform with top-tier customer support, go with ThinkWeb Websites. Its 2 recent reviews with perfect satisfaction scores demonstrate its reliability and tailored approach. ThinkWeb is ideal if you prioritize seamless integrations, strong onboarding, and ongoing support, especially if your team prefers a solution built explicitly for the hospitality industry.

On the other hand, if your hotel values a highly customizable website with broad design options and you’re comfortable managing some hotel-specific features as secondary priorities, Wix Hotels is suitable. It appeals to small properties seeking quick setup, engaging design, and basic booking functionality, even if its reputation for reliability and support is weaker (average ratings around 1.9/5).

For hoteliers with technical confidence and a desire for design flexibility, Wix can work, but those needing dependable, hotel-specific support should lean toward ThinkWeb.

Is ThinkWeb Websites or Wix Hotels Easier to Use?

ThinkWeb Websites scores a perfect 5/5 for ease of use, with a straightforward onboarding process and positive reviews highlighting support and training. Users praise its speed and clarity in setup, making it friendly for teams without extensive technical experience.

Wix Hotels, rated 2.8/5, is generally easy to use for website creation but struggles with hotel-specific features like booking management. Its mobile interface and booking engine are less reliable, with multiple reviews citing difficulties in overbooking and limited room control.

Edge: ThinkWeb Websites.

Which Has Better Features: ThinkWeb Websites or Wix Hotels?

ThinkWeb Websites offers specialized features tailored for the hospitality sector, such as industry-specific integrations and dedicated support, with no mention of additional features outside hotel needs. Notably, it has 16 verified partners, including TripAdvisor, Airbnb, and Expedia, ensuring your website can connect smoothly with key distribution channels.

Wix Hotels provides basic website design tools, payment gateways, and a channel manager powered by HotelRunner. However, it lacks hotel-specific features like automated room blocking or advanced booking controls, with only a handful of integrations, and many reviews citing issues with its channel management.

Edge: ThinkWeb Websites.

Which Has Better Customer Support: ThinkWeb Websites or Wix Hotels?

ThinkWeb Websites earns a perfect 5/5 rating for customer support, with reviews emphasizing quick responses and helpful training sessions. Users describe their support team as proactive and attentive, ensuring smooth onboarding and ongoing assistance.

In contrast, Wix Hotels’ rating of 1.9/5 reflects frequent support issues, with reviews describing long response times and unreliable technical support. Multiple users complain about difficulties with booking and channel management, indicating inconsistent support quality.

Edge: ThinkWeb Websites.

Which Has More Integrations: ThinkWeb Websites or Wix Hotels?

ThinkWeb Websites boasts 16 verified partners, including major OTAs, global review platforms, and marketing tools, ensuring your hotel can connect to essential distribution and reputation management services. Its extensive integration network is a key strength.

Wix Hotels offers few verified integrations, primarily with HotelRunner for channel management, and lacks the broad ecosystem ThinkWeb provides. Several reviews mention connection issues with OTA integrations, which can hinder your online distribution.

Edge: ThinkWeb Websites.

Which Do Hoteliers Rate Higher: ThinkWeb Websites or Wix Hotels?

ThinkWeb Websites, despite having only 2 reviews, both highly positive with 5/5 ratings, shows strong satisfaction among users seeking industry-specific support. The recent reviews reinforce its reputation for quality and reliability.

Wix Hotels’ 5 reviews average around 1.9/5, with many recent comments criticizing booking system flaws and support shortcomings. Its ratings reflect a less confident user base, especially in terms of technical reliability and customer service.

Edge: ThinkWeb Websites.

How Much Do ThinkWeb Websites and Wix Hotels Cost?

Neither product publicly discloses detailed pricing, but ThinkWeb Websites does not offer a freemium model or trial, indicating a likely custom quote based on needs. Wix Hotels similarly lacks transparent pricing details, with potential users needing to inquire directly.

Given the lack of concrete pricing data, your best approach is to contact each provider directly to obtain tailored quotes suited to your hotel’s size and requirements.

What Type of Hotel Should Use ThinkWeb Websites?

• Hotels that need a website built specifically for the hospitality industry, with dedicated integrations for OTAs and review platforms.
• Teams that prioritize personalized onboarding, ongoing support, and reliable performance.
• Properties looking for a solution that scales with their digital marketing efforts.
• Hotels that want to avoid the common pitfalls of generic website builders and prefer a platform focused solely on hospitality.

Not ideal if you need a quick, DIY website and are comfortable managing booking issues independently.

What Type of Hotel Should Use Wix Hotels?

• Small hotels, B&Bs, motels, and vacation rentals seeking an easy-to-build website with attractive design templates.
• Teams that want to quickly launch a site with basic online booking and payment features.
• Managers comfortable with some manual handling of bookings and room availability.
• Property owners who value affordability over hotel-specific support.

Not ideal if your hotel requires advanced booking controls, reliable channel management, or dedicated hospitality support.

ThinkWeb Websites vs Wix Hotels: The Bottom Line for Hotels

ThinkWeb Websites offers a highly specialized, hotel-centric platform with excellent support, integrations, and a focus on industry needs. Its review history and recent feedback strongly favor it for properties seeking reliability and dedicated service.

Wix Hotels provides a flexible website builder suited for small properties that prioritize design and ease of setup but suffers from inconsistent booking and channel management performance, along with weaker support. It’s better suited for hotels that are tech-savvy and can manage some operational hiccups.

If you want a platform designed specifically for hotels with proven support and integrations, choose ThinkWeb Websites. If your priority is quick setup, design flexibility, and a lower-cost entry point, Wix Hotels might suffice—though with notable limitations.