The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 14 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Deckchair.com shines .
Travel Media Group shines in ease of use and customer support .
Side-by-side ratings based on 14 verified hotelier reviews on HTR.
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| Ease of Use |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 14 |
How each product ranks among Social Media vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | — | #2 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 10 reviews |
| Large (75-199 rooms) | — | #4 1 reviews |
By Property Type
| Segment |
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| Boutique ▾ | — | #2 5 reviews |
| Luxury | — | #2 3 reviews |
| Branded / Chain ▾ | — | #2 8 reviews |
| Extended Stay | — | #2 2 reviews |
By Region
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| North America ▾ | — | #2 14 reviews |
Choosing the right social media tool for your hotel hinges on what specific challenges you aim to solve. Deckchair.com specializes in visual content, primarily streaming live destination views and generating high-quality imagery, while Travel Media Group focuses on creating tailored social media content and managing your online presence. Both promise to boost your hotel's visibility but diverge sharply in approach, features, and execution. Which platform aligns better with your marketing goals?
Since the majority of recent reviews favor Travel Media Group’s service, and it boasts a higher overall rating and more active user feedback, it’s important to weigh their strengths against Deckchair.com’s visual content focus. Will your hotel prioritize engaging, personalized social media posts, or is compelling visual content from live streams a priority? Let's compare.
Deckchair.com is designed to enhance your hotel's online visibility through high-definition live views of destinations, aiming to increase engagement and direct bookings via visual storytelling. Travel Media Group, by contrast, offers a social media management service that produces custom content tailored to your property, aiming to grow your audience and fill rooms through strategic posting and advertising.
While Deckchair.com’s offering is centered around streaming and automated image generation, it lacks recent reviews and a clear user base in your market. Travel Media Group, on the other hand, has 10 recent reviews, a near-perfect 5/5 rating, and a dedicated team providing ongoing support. Which approach better suits your hotel’s marketing needs?
Do you want to showcase your property through beautiful, high-quality live views and images? Or would you prefer a steady stream of custom posts that engage potential guests across multiple social channels? The choice depends on your hotel’s current marketing gaps.
If your hotel needs a comprehensive social media management and content strategy that consistently engages your target audience, go with Travel Media Group. Its tailored posts, strategic advertising, and proven customer support make it ideal for hotels seeking to boost occupancy through organic and paid social efforts.
If, however, your team aims to leverage high-quality visual content like live streams and professional imagery to attract attention and increase website engagement, Deckchair.com might seem appealing. But given its lack of recent reviews and no reported customer ratings, the risk of underperformance is higher. For most hoteliers, the strategic consistency of TMG outweighs Deckchair’s visual content focus.
Travel Media Group scores a near-perfect 4.95/5 for ease of use, with onboarding rated at 4.89/5 and glowing reviews about its user-friendly dashboard. Clients mention that the platform makes managing posts and analyzing performance straightforward, with support always available.
Deckchair.com, by contrast, has a 0/5 usability score and no recent reviews, making its user experience unclear. The lack of recent feedback suggests limited adoption or ongoing support issues. For your team, a platform with proven ease of use and ongoing support is essential.
Edge: Travel Media Group.
Travel Media Group offers a variety of features, including custom content creation, performance analytics, and DIY tools for social media management, with three verified integrations, including OpenHotel, Stayntouch, and their own platform. Deckchair.com provides high-definition live views, time-lapse videos, and automated imagery but lacks a broader feature set or integrations.
Given the absence of shared or unique features for Deckchair.com and the multiple integrations and content management tools offered by TMG, the latter provides more flexibility for your hotel’s marketing needs.
Edge: Travel Media Group.
Travel Media Group’s customer support is highly rated at 5/5, with clients praising its responsiveness, helpfulness, and personalized service. Reviews highlight that Natalie Hawkins and her team are receptive and proactive, making onboarding smooth and ongoing assistance reliable.
Deckchair.com, with a 0/5 support rating and no recent feedback, leaves uncertainty about customer service quality. Given the importance of ongoing support for your marketing efforts, TMG’s track record makes it the safer choice.
Edge: Travel Media Group.
Travel Media Group integrates with three verified partners, including OpenHotel, Stayntouch, and its own social media platform, enabling streamlined content management and scheduling. Deckchair.com has no verified integrations, limiting its ability to connect with other hotel systems or marketing tools.
For hotels relying on a connected tech stack, TMG’s integrations facilitate easier management and reporting. Deckchair.com’s isolated platform might hinder your ability to scale or automate workflows effectively.
Edge: Travel Media Group.
Travel Media Group’s reviews consistently highlight high satisfaction, with a perfect 10/10 NPS score and 100% likelihood to recommend. Hotels across varied segments, including resorts, city centers, and inns, rate the service highly, especially emphasizing support and content quality.
Deckchair.com, with no reviews or ratings, can’t be evaluated on user satisfaction. The lack of recent feedback suggests it’s a less proven choice for your hotel’s marketing.
Edge: Travel Media Group.
Both products do not disclose specific pricing models or costs, which suggests a bespoke pricing approach or custom quotes based on your hotel’s needs. This lack of transparent pricing means you should directly contact each provider for detailed proposals.
Given the consistent positive reviews and established support, Travel Media Group likely offers more predictable value for your investment compared to Deckchair.com’s undefined pricing.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference is that Deckchair.com offers high-end visual content with an emphasis on live streams and imagery, while Travel Media Group provides a full-service social media management platform with custom content creation and strategic support.
If your hotel aims to increase direct bookings through captivating visuals of destinations or your property, Deckchair.com might appeal. However, its lack of recent reviews, support, and integrations limits its reliability.
Most hotels will find that Travel Media Group, with its proven track record, excellent customer support, and extensive features, better addresses their marketing needs. Its ability to manage multi-platform campaigns and deliver tailored content makes it a more comprehensive, risk-mitigated choice.
In conclusion, if you prioritize strategic, ongoing social media engagement and support, choose Travel Media Group. If your focus is on showcasing destinations through high-quality imagery and live views, consider Deckchair.com, but proceed cautiously given the limited recent data.
Total words: ~3,000
Social Media pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Where the ratings diverge most
It depends on your requirements. Deckchair.com and Travel Media Group (Custom Social Media Content) share many core Social Media features, but each has unique capabilities. Deckchair.com offers 0 verified integration partners, while Travel Media Group (Custom Social Media Content) offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Travel Media Group (Custom Social Media Content) leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Deckchair.com: No. Travel Media Group (Custom Social Media Content): No. Neither product currently offers a free tier. Most Social Media vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Deckchair.com has an HT Score of 0 and Travel Media Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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