Travel Media Group vs. Loopon: Which is a Better Fit?

Ratings Summary

HT Score

Travel Media Group (Custom Social Media Content)

unranked

Loopon Post Stay

Popularity

Travel Media Group (Custom Social Media Content)

14 verified reviews

Loopon Post Stay

25 verified reviews

Likelihood to Recommend

Travel Media Group (Custom Social Media Content)

100%

Loopon Post Stay

87%

Ease of Use

Travel Media Group (Custom Social Media Content)

4.9

Loopon Post Stay

4.4

ROI

Travel Media Group (Custom Social Media Content)

4.6

Loopon Post Stay

4.4

Implementation

Travel Media Group (Custom Social Media Content)

4.8

Loopon Post Stay

4.3

Customer Support

Travel Media Group (Custom Social Media Content)

4.9

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Certificate of Excellence

Travel Media Group (Custom Social Media Content)

Loopon Post Stay

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Marketing dashboard

Monitor results and manage campaigns

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

Travel Media Group (Custom Social Media Content)

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

Loopon Post Stay

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Travel Media Group

vs.

Loopon

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Take recommendations quiz

Customers

Top 3 Segments

Travel Media Group (Custom Social Media Content)

Branded Hotels - 29%

Bed & Breakfast & Inns - 14%

Other - 7%

Loopon Post Stay

Other - 36%

City Center Hotels - 20%

Resorts - 8%

Featured clients

Pricing

Pricing Benchmark

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Travel Media Group (Custom Social Media Content)

Pricing Available By Request

Loopon Post Stay

Below Average

Custom Price Quote

Travel Media Group

vs.

Loopon

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Travel Media Group (Custom Social Media Content)

Travel Media

General Manager

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Most Positive Review

Travel Media Group (Custom Social Media Content)

The best for Innkeepers

Owner

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Most Critical

Travel Media Group (Custom Social Media Content)

Reputation Management

DOSM

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

References

General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Travel Media Group (Custom Social Media Content)

Property Management Systems (2)

View all integrations (2)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)

View all integrations (10)

Recent Company Updates

Travel Media Group (Custom Social Media Content)

Travel Media Group doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles