Compare Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Ask Nicely

Compare Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Ask Nicely

Guest Surveys & Feedback vendor comparison between Tripadvisor (Reputation Pro) vs CustomerCount Surveys vs Ask Nicely. Find out which Guest Surveys & Feedback is right for you based on realtime data from 1 verified hotelier reviews across 1 countries.

Ratings Summary

HT Score

Tripadvisor (Reputation Pro)

unranked

CustomerCount Surveys

unranked

Ask Nicely

unranked

Popularity

Tripadvisor (Reputation Pro)

1 verified reviews

CustomerCount Surveys

0 verified reviews

Ask Nicely

0 verified reviews

Likelihood to Recommend

Tripadvisor (Reputation Pro)

100%

CustomerCount Surveys

0%

Ask Nicely

0%

Ease of Use

Tripadvisor (Reputation Pro)

5

CustomerCount Surveys

0

Ask Nicely

0

ROI

Tripadvisor (Reputation Pro)

4.5

CustomerCount Surveys

0

Ask Nicely

0

Implementation

Tripadvisor (Reputation Pro)

Not enough data available

CustomerCount Surveys

Not enough data available

Ask Nicely

Not enough data available

Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Ask Nicely

0

Verified Customer Support

Certificate of Excellence

Tripadvisor (Reputation Pro)

CustomerCount Surveys

Ask Nicely

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

CustomerCount Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Ask Nicely

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Tripadvisor

vs.

CustomerCount

CustomerCount

vs.

Ask Nicely

Ask Nicely

Take recommendations quiz

Customers

Top 3 Segments

Tripadvisor (Reputation Pro)

Other - 100%

Resorts - 0%

Motels - 0%

CustomerCount Surveys

Resorts - 0%

Motels - 0%

Hostels - 0%

Ask Nicely

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

-

-

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Most Positive Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

Most Critical

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

References

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General Info

Screenshots

CustomerCount doesn't have any screenshots

Ask Nicely doesn't have any screenshots

Integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)

View all integrations (59)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Ask Nicely

Ask Nicely doesn't have any integrations

Recent Company Updates

-

-

-

Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Ask Nicely

Ask Nicely doesn’t have any recent articles