Compare Tripadvisor (Reputation Pro) vs Vimeo vs GuestService - Surveys

Compare Tripadvisor (Reputation Pro) vs Vimeo vs GuestService - Surveys

Guest Survey Software vendor comparison between Tripadvisor (Reputation Pro) vs Vimeo vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 4 verified hotelier reviews across 2 countries.

Ratings Summary

HT Score

Tripadvisor (Reputation Pro)

unranked

Vimeo

unranked

GuestService - Surveys

unranked

Popularity

Tripadvisor (Reputation Pro)

1 verified reviews

Vimeo

0 verified reviews

GuestService - Surveys

3 verified reviews

Likelihood to Recommend

Tripadvisor (Reputation Pro)

100%

Vimeo

0%

GuestService - Surveys

100%

Ease of Use

Tripadvisor (Reputation Pro)

5

Vimeo

0

GuestService - Surveys

5

ROI

Tripadvisor (Reputation Pro)

4.5

Vimeo

0

GuestService - Surveys

5

Implementation

Tripadvisor (Reputation Pro)

Not enough data available

Vimeo

Not enough data available

GuestService - Surveys

Not enough data available

Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Vimeo

0

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

Tripadvisor (Reputation Pro)

Vimeo

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Vimeo

GuestService - Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Tripadvisor

vs.

Vimeo

Vimeo

vs.

Guest Service

Guest Service

Take recommendations quiz

Customers

Top 3 Segments

Tripadvisor (Reputation Pro)

Other - 100%

Resorts - 0%

Motels - 0%

Vimeo

Resorts - 0%

Motels - 0%

Hostels - 0%

GuestService - Surveys

Resorts - 100%

Motels - 0%

Hostels - 0%

Featured clients

-

-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestService - Surveys

Reception team

Front Office from (Turkey)

Most Positive Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Most Critical

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

References

-

-

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots

Vimeo doesn't have any screenshots

Integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)

View all integrations (59)

Vimeo

Vimeo doesn't have any integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Recent Company Updates

-

-

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles

Vimeo

Vimeo doesn’t have any recent articles

GuestService - Surveys

Guest Service doesn’t have any recent articles