Compare Trustpilot vs Vimeo vs Revinate (Surveys)

Compare Trustpilot vs Vimeo vs Revinate (Surveys)

Guest Survey Software vendor comparison between Trustpilot vs Vimeo vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 146 verified hotelier reviews across 37 countries.

Ratings Summary

HT Score

Trustpilot

unranked

Vimeo

unranked

Revinate (Surveys)

92

Popularity

Trustpilot

0 verified reviews

Vimeo

0 verified reviews

Revinate (Surveys)

146 verified reviews

Likelihood to Recommend

Trustpilot

0%

Vimeo

0%

Revinate (Surveys)

93%

Ease of Use

Trustpilot

0

Vimeo

0

Revinate (Surveys)

4.7

ROI

Trustpilot

0

Vimeo

0

Revinate (Surveys)

4.5

Implementation

Trustpilot

Not enough data available

Vimeo

Not enough data available

Revinate (Surveys)

4.6

Customer Support

Trustpilot

0

Verified Customer Support

Vimeo

0

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

Trustpilot

Vimeo

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Trustpilot

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Vimeo

Other

Revinate (Surveys)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Trustpilot

Trustpilot

vs.

Vimeo

Vimeo

vs.

Revinate

Revinate

Take recommendations quiz

Customers

Top 3 Segments

Trustpilot

Resorts - 0%

Motels - 0%

Hostels - 0%

Vimeo

Resorts - 0%

Motels - 0%

Hostels - 0%

Revinate (Surveys)

Resorts - 23%

Boutiques - 18%

Luxury Hotels - 14%

Featured clients

-

-

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

Most Positive Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Learning

Guest Services Supervisor

Most Critical

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM

References

-

-

-

General Info

Screenshots

Trustpilot doesn't have any screenshots

Vimeo doesn't have any screenshots

Integrations

Trustpilot

Trustpilot doesn't have any integrations

Vimeo

Vimeo doesn't have any integrations

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

View all integrations (90)

Recent Company Updates

-

-

-

Recent Articles

Trustpilot

Trustpilot doesn’t have any recent articles

Vimeo

Vimeo doesn’t have any recent articles

Revinate (Surveys)

O’Callaghan Collection Selects Revinate

Revinate Achieves Hotel Tech Report Global Support Certification

3 years ago

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