Compare TrustYou Customer Experience Platform (CXP) vs SHR Meta Search vs Qualitando

TrustYou

TrustYou Customer Experience Platform (CXP)

291 reviews
SHR Group

SHR Meta Search

223 reviews
Qualitando

Qualitando

35 reviews

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Compare TrustYou Customer Experience Platform (CXP) vs SHR Meta Search vs Qualitando

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs SHR Meta Search vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 549 verified hotelier reviews across 77 countries.

TrustYou

TrustYou

Ranked 3 (out of 56)

4.4
291 reviews
View profile
SHR Group

SHR Group

Ranked 2 (out of 26)

4.8
223 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 56)

5.0
35 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

90 HTScore Icon

SHR Meta Search

96 HTScore Icon

Qualitando

78 HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

291 verified reviews

SHR Meta Search

223 verified reviews

Qualitando

35 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

SHR Meta Search

95%

Qualitando

99%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

SHR Meta Search

4.7

Qualitando

4.8
ROI

TrustYou Customer Experience Platform (CXP)

4.2

SHR Meta Search

4.6

Qualitando

4.9
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

SHR Meta Search

4.7

Qualitando

4.8
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

SHR Meta Search

4.8

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

SHR Meta Search

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

SHR Meta Search

Services

Reporting & Analytics

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
SHR Group
vs.
Qualitando

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 15%
Other - 13%

SHR Meta Search

Boutiques - 22%
Luxury Hotels - 17%
Resorts - 14%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%
Featured clients

TrustYou Customer Experience Platform (CXP)

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Qualitando Average Qualitando

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SHR Meta Search

Pricing Available By Request
SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Qualitando

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
TrustYou
vs.
SHR Group
vs.
Qualitando

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Unprofessional Approach

Guest Relations Manager from Camyuva (Turkiye)

SHR Meta Search

Amazing system.

Revenue and Reservations Manager from Stellenbosch (South Africa)

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

SHR Meta Search

Avvio continue to lead the way

Business Development Manager

Qualitando

A key partner for reputation management

Hotel Manager
Most Critical

TrustYou Customer Experience Platform (CXP)

Customizable online reputation management tool

Hotel Owner

SHR Meta Search

Excellent Products and Support

Revenue Manager

Qualitando

A key partner for reputation management

Hotel Manager
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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General Info

Screenshots
Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

SHR Meta Search

Property Management Systems (26) Hotel Management Software (12) Booking Engine (11)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)
Recent Company Updates

TrustYou Customer Experience Platform (CXP)

TrustYou doesn’t have any recent company updates

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