Compare TrustYou Customer Experience Platform (CXP) vs Bookassist Metasearch vs Qualitando

TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews
Bookassist

Bookassist Metasearch

205 reviews
Qualitando

Qualitando

35 reviews

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Compare TrustYou Customer Experience Platform (CXP) vs Bookassist Metasearch vs Qualitando

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Bookassist Metasearch vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 530 verified hotelier reviews across 87 countries.

TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile
Bookassist

Bookassist

Ranked 5 (out of 26)

4.8
205 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 55)

5.0
35 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon

Bookassist Metasearch

54 HTScore Icon

Qualitando

78 HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

290 verified reviews

Bookassist Metasearch

205 verified reviews

Qualitando

35 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

Bookassist Metasearch

95%

Qualitando

99%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

Bookassist Metasearch

4.7

Qualitando

4.8
ROI

TrustYou Customer Experience Platform (CXP)

4.2

Bookassist Metasearch

4.7

Qualitando

4.9
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

Bookassist Metasearch

4.8

Qualitando

4.8
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Bookassist Metasearch

4.9

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Bookassist Metasearch

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Bookassist Metasearch

Services

Reporting & Analytics

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Bookassist
vs.
Qualitando

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%

Bookassist Metasearch

City Center Hotels - 26%
Boutiques - 20%
Bed & Breakfast & Inns - 10%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%
Featured clients

TrustYou Customer Experience Platform (CXP)

-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookassist Metasearch

Pricing Available By Request
Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Bookassist
vs.
Qualitando

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)

Bookassist Metasearch

Reliable and competent partner.

Sales & Revenue Managment from Firenze (Italy)

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Bookassist Metasearch

Great technology great customer service

CEO

Qualitando

A key partner for reputation management

Hotel Manager
Most Critical

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM

Bookassist Metasearch

Excellent Services all round!

Sales and Marketing Manager from

Qualitando

A key partner for reputation management

Hotel Manager
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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General Info

Screenshots
Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Bookassist Metasearch

Property Management Systems (17) Channel Managers (15) Booking Engine (12)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)