The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 44 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ChargeAutomation shines in ease of use and customer support , with exclusive features like GlobalPayments (Credit Card Processing) and Lobby Kiosk.
TTI Scanning Solutions shines .
Side-by-side ratings based on 44 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 44 | 0 |
After analyzing 44 verified reviews, ChargeAutomation users most value its payment processing, contactless check-in, customer support, while TTI Scanning Solutions users highlight . Click any theme to see what reviewers say.
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TTI Scanning Solutions |
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Payment Processing
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Contactless Check-in
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Customer Support
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Upselling Features
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Customization Limitations
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PMS Integration
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Customer Reviews
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TTI Scanning Solutions |
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| Small (10-24 rooms) ▾ | #6 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 16 reviews | — |
| Large (75-199 rooms) ▾ | #6 5 reviews | — |
| X-Large (200+ rooms) | #13 1 reviews | — |
By Property Type
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TTI Scanning Solutions |
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| Boutique ▾ | #6 9 reviews | — |
| Luxury ▾ | #10 6 reviews | — |
| Branded / Chain | #9 4 reviews | — |
| Extended Stay ▾ | #3 18 reviews | — |
By Region
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TTI Scanning Solutions |
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| North America ▾ | #4 19 reviews | — |
| Europe ▾ | #6 20 reviews | — |
| Asia Pacific | #5 2 reviews | — |
Choosing between ChargeAutomation Online Check-in and TTI Scanning Solutions hinges on your hotel’s specific needs. Both aim to streamline operations—ChargeAutomation focuses on contactless guest onboarding, while TTI specializes in digital document management—but they serve different functions. Your decision should depend on whether your priority is guest experience automation or internal document handling.
ChargeAutomation offers a comprehensive contactless check-in experience with automation and revenue-boosting features. TTI, by contrast, excels at digitizing and organizing paper documents, reducing manual errors. Does your team need an all-in-one guest check-in solution, or are you seeking a powerful document scanning tool?
ChargeAutomation is designed specifically for hotel contactless check-ins, automating IDs, payments, and upselling, with a proven track record reflected in 42 recent reviews and a high NPS score of 9.81. TTI Scanning Solutions, on the other hand, has no reviews or recent data, making it difficult to gauge its current performance or user satisfaction.
ChargeAutomation's 4.9/5 customer support rating and ease of use score of 4.71/5 give it a clear edge, indicating strong user confidence and a refined user experience. TTI's lack of recent reviews and no rating data suggest it has less recent customer validation, which diminishes trustworthiness. Would you prefer a platform with recent, positive reviews or one with no recent feedback?
If your hotel needs a solution to automate guest onboarding, payments, and upselling, ChargeAutomation is the clear choice. Its many features—such as ID verification, secure payments, and guest portals—are tailored to contactless check-in, and its high user ratings support that.
If your focus is on digitizing paper documents like invoices, contracts, or HR files, TTI offers robust scanning and document management features. However, without recent reviews or proven hotel-specific performance data, its suitability remains uncertain. For hotels prioritizing contactless guest interaction, ChargeAutomation is the better fit.
ChargeAutomation scores a 4.71/5 in ease of use, with reviews praising its user-friendly interface, intuitive onboarding, and straightforward guest portal. Support responsiveness and a supportive knowledge base further streamline staff adoption.
TTI Scanning Solutions has no publicly available review scores or recent feedback, making it impossible to assess its user-friendliness. Its focus on document management suggests a steeper learning curve, especially for non-technical staff. Based on current data, Edge: ChargeAutomation.
ChargeAutomation boasts 30 exclusive features tailored for hotel contactless check-in, including PCI compliance, multi-lingual support, device agnosticism, pre-arrival upselling, document and passport scanning, and guest portal customization. These features directly enhance guest experience and operational efficiency.
TTI Scanning Solutions offers advanced document scanning, batch processing, auto-indexing, secure archiving, and seamless integration with business systems. While powerful for document management, it lacks specialized hotel check-in features.
Given the feature count and hotel-specific capabilities, Edge: ChargeAutomation.
ChargeAutomation's support team receives a 4.9/5 rating, with reviews emphasizing quick, friendly responses and effective assistance. The onboarding process is rated at 4.61/5, indicating a positive experience for new users.
TTI Scanning Solutions has no recent reviews or support ratings available, preventing a clear comparison. Without verified user feedback, it’s safer to trust ChargeAutomation’s demonstrated support quality. Edge: ChargeAutomation.
ChargeAutomation integrates with 18 verified partners, including major PMS and channel management systems like RoomRaccoon, Guesty, and Oracle Hospitality. Its extensive integrations facilitate seamless operations across your hotel tech stack.
TTI Scanning Solutions has no listed or verified integrations, limiting its applicability in a connected hotel environment. For a smooth, integrated workflow, ChargeAutomation’s partner ecosystem makes it the clear choice. Edge: ChargeAutomation.
ChargeAutomation’s recent reviews and high ratings—4.9/5 support, 4.71/5 ease of use—show strong approval from hoteliers, primarily in vacation rentals and extended stays. Its 42 reviews provide a reliable gauge of consistent satisfaction.
TTI has no recent reviews or ratings, so its user satisfaction remains unverified. Hotel operators seeking proven, positively-rated solutions should favor ChargeAutomation. Edge: ChargeAutomation.
ChargeAutomation is priced at a straightforward $200 monthly base fee, with no free tiers or trial information available. Its transparent pricing aligns with its comprehensive feature set.
TTI Scanning Solutions does not publicly disclose pricing, making cost comparisons difficult. Given the lack of transparency, it’s safer to consider ChargeAutomation’s predictable cost structure. Edge: ChargeAutomation.
Not ideal if your hotel relies heavily on traditional check-in methods or lacks the technical infrastructure for digital onboarding.
Not ideal if your primary focus is guest-facing contactless check-in or revenue-boosting features, as TTI doesn’t offer these.
ChargeAutomation offers a feature-rich, well-reviewed contactless check-in platform tailored for diverse hotel types, with recent data validating its effectiveness. Its robust support network and integrations make it a reliable choice for hoteliers aiming to improve guest experiences and operational efficiency.
TTI Scanning Solutions excels at digitizing documents, reducing manual data handling, and improving internal workflows—but it lacks recent hotel-specific validation. Its benefits are more suited to internal document management rather than guest interaction.
If your hotel prioritizes contactless guest onboarding and revenue generation, ChargeAutomation is the clear choice. For internal document workflows, TTI provides a powerful solution, but the absence of recent reviews makes its current suitability uncertain.
In conclusion, the decision should be based on whether your focus is guest experience automation or internal document management. Based on recent reviews and proven performance, ChargeAutomation stands out as the more reliable, hotel-specific solution.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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TTI Scanning Solutions | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, ChargeAutomation Online Check-in and TTI Scanning Solutions share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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TTI Scanning Solutions |
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| Chase (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Multi-Processor Gateway | ||
| PCI Compliance | ||
| Vantiv (Credit Card Processing) |
Showing top differences. 18 more features differ between these products.
What hoteliers love
The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it mini... The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it minimizes fraud and error, saving time and reducing labor costs. Payment automation facilitates smoother operations and enhances financial security for both hotels and guests.
ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to co... ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to complete check-in remotely, reducing front desk traffic and wait times. This feature is especially beneficial in minimizing manual work, improving operational efficiency, and creating a better guest experience.
While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional sup... While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional support personnel. Good support is crucial for resolving issues quickly, thereby affecting the overall experience.
Where hoteliers push back
A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest po... A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest portal, email formats, and other interfaces. This lack of flexibility can impact how well the software meets specific needs of different properties.
Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms a... Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms about its PMS connectivity. Users report issues like synchrony problems and the need for more flexible information transfer capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ChargeAutomation Online Check-in and TTI Scanning Solutions share many core Contactless Check-in features, but each has unique capabilities. ChargeAutomation Online Check-in offers 18 verified integration partners, while TTI Scanning Solutions offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ChargeAutomation Online Check-in leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ChargeAutomation Online Check-in: No. TTI Scanning Solutions: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ChargeAutomation has an HT Score of 24 and TTI Scanning Solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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