MyStay Check in vs. TTI Scanning Solutions:
Which Is Right for You?

The Decision

Choosing between MyStay Check-in by MyStay and TTI Scanning Solutions hinges on what your hotel prioritizes. While both aim to streamline operational workflows, MyStay focuses specifically on contactless guest check-in and check-out, offering a broad set of features designed to enhance guest experience and reduce staffing costs. TTI, on the other hand, specializes in document management and scanning, which, despite being essential for administrative efficiency, doesn’t directly target guest interaction.

MyStay provides an all-in-one platform tailored for the hospitality sector, supporting digital check-in, guest communication, online payments, and integrations with property management systems. TTI offers a robust document scanning solution that improves internal workflows but lacks features explicitly designed for guest-facing processes. How critical is a contactless guest experience versus document management for your property?

Is MyStay or TTI Better for Hotels?

MyStay’s core strength lies in its ability to replace traditional check-in queues with a digital, guest-centric process. With a 5/5 overall rating from 40 reviews and recent feedback, it’s clear that hoteliers find its interface intuitive and its features highly relevant. Its modular suite includes digital check-in/out, automated communication, upselling, and integrations with PMS, making it a comprehensive guest engagement tool.

TTI, by contrast, has zero reviews and a rating of 0/5, indicating no current user feedback or proven effectiveness in the hotel industry. Its features focus on document digitization, batch scanning, and secure archiving—important for administrative tasks but unrelated to guest check-in or experience.

If your goal is to improve guest check-in efficiency and satisfaction, MyStay’s dedicated contactless solution clearly outshines TTI’s document management system. Conversely, if your hotel’s primary concern is digitizing paperwork, then TTI’s capabilities might be relevant, but it’s not the right choice for guest-facing operations.

Edge: MyStay.

MyStay vs TTI: Which Should Your Hotel Choose?

If your hotel needs a contactless check-in and check-out system that reduces front desk workload, go with MyStay. Its extensive feature set, high user ratings, and proven market presence across continents and hotel segments make it ideal for properties seeking operational efficiency and higher guest satisfaction.

If your hotel’s focus is on managing large volumes of documents, contracts, invoices, or HR files with minimal manual effort, TTI’s document scanning and management software might be suitable. However, keep in mind that it has no reviews or proven hotel industry track record, making it a less certain investment for guest experience improvements.

For hoteliers seeking a comprehensive guest engagement platform, MyStay’s 14 features and 30 verified integrations provide a clearer path. TTI’s offering is more niche, suited for internal document workflows rather than customer-facing innovations.

Edge: MyStay.

Is MyStay or TTI Easier to Use?

MyStay’s user interface scores a 4.91/5 from over 40 reviews, with many praising its simplicity and ease of onboarding. Hoteliers report that setup is quick, and staff adoption is smooth, thanks to intuitive design and comprehensive support.

TTI’s platform, with no reviews to date, offers no publicly available ratings on usability. Given its specialization in document scanning, it likely involves technical setup and training related to hardware and file management, which may not be as straightforward for hotel staff focused on guest operations.

Edge: MyStay.

Which Has Better Features: MyStay or TTI?

MyStay boasts 14 unique features tailored directly for hotel operations: PMS integration, guest segmentation, room upgrade merchandising, multi-channel delivery, digital payments, self-service check-in/out, and more. These features are built to support a seamless guest journey and operational automation.

TTI’s platform, in contrast, offers no hotel-specific features; it centers on document digitization, batch scanning, automatic indexing, and secure archiving. Its features improve internal administrative workflows but do not address guest engagement or operational automation in the hospitality context.

For hotel-specific functionalities that directly impact guest satisfaction and revenue, MyStay’s features clearly lead. TTI’s features are valuable for internal document management but not for guest-facing processes.

Edge: MyStay.

Which Has Better Customer Support: MyStay or TTI?

MyStay’s support team, with a 4.93/5 rating from existing users, is highly praised for responsiveness and helpfulness. Reviewers highlight prompt technical assistance and ongoing updates, emphasizing their confidence in support quality.

TTI has no reviews or ratings available, making it impossible to assess its support quality. Given its niche in document management, support may depend heavily on hardware and software integration, but without user feedback, hotel decision-makers cannot gauge reliability.

Based on available data, MyStay’s support network offers peace of mind and proven responsiveness, an important factor for hotel teams relying on their contactless check-in system.

Edge: MyStay.

Which Has More Integrations: MyStay or TTI?

MyStay currently integrates with 30 verified partners, including leading PMS providers and distribution platforms like Priority Software, Kwentra, RoomRaccoon, and others. These integrations enable smooth data transfer, automation, and operational consistency.

TTI offers no verified integrations or third-party partnerships, limiting its ability to connect with hotel management systems or other operational tools. Its focus remains on document digitization rather than system-wide automation.

If integration is vital for your hotel’s tech ecosystem, MyStay’s extensive partner network provides a significant advantage. TTI’s lack of integrations makes it less suitable for hotels seeking a connected, streamlined operation.

Edge: MyStay.

Which Do Hoteliers Rate Higher: MyStay or TTI?

MyStay’s recent reviews show a near-perfect satisfaction rate, with a 9.8/10 NPS score and 98% likelihood to recommend. Hoteliers across Europe, North America, and other regions praise its ease of use, onboarding, and feature set.

TTI has no reviews, ratings, or recent user feedback, making it impossible to compare property satisfaction. Its market presence and reputation remain unverified, limiting confidence in its effectiveness.

For properties seeking proven solutions with high user satisfaction, MyStay’s positive ratings make it the clear choice.

Edge: MyStay.

How Much Do MyStay and TTI Cost?

MyStay charges a straightforward, flat monthly fee of $400, with no implementation, setup, or trial fees. Its pricing model is transparent and designed for easy budgeting.

TTI does not list pricing details or offer trial options publicly, which raises questions about total costs and value. Without transparency, budget-conscious hotels may hesitate.

For predictable expenses and clear value, MyStay’s transparent pricing supports confident decision-making. TTI’s undefined costs make it difficult to evaluate ROI.

Edge: MyStay.

What Type of Hotel Should Use MyStay?

• Hotels that want to cut up to 85% of reception costs by automating check-in/out.
• Properties aiming to improve guest experience with contactless solutions.
• Hotels seeking integrated guest communication and upselling capabilities.
• Business-oriented hotels that value quick onboarding and staff efficiency.
• Properties with existing PMS systems looking for seamless integration.

Not ideal if:

• Your hotel primarily requires advanced document management without guest-facing features.
• You lack the technical infrastructure to support mobile check-in or self-service kiosks.
• You are seeking a solution solely for internal paperwork digitization.

What Type of Hotel Should Use TTI?

• Hotels with a high volume of internal paperwork—contracts, invoices, HR documents.
• Properties prioritizing internal document security and digital storage.
• Hotels with existing scanning hardware and workflows needing automation.
• Businesses seeking to reduce manual data entry and minimize errors in document handling.

Not ideal if:

• Your hotel’s focus is on guest check-in or engagement.
• You lack existing infrastructure for document scanning or digital archiving.
• Your priority is improving guest experience rather than internal admin workflows.

MyStay vs TTI: The Bottom Line for Hotels

MyStay offers a targeted, feature-rich contactless check-in platform that significantly enhances guest experience and operational efficiency. Its high user ratings, extensive integrations, and proven market presence make it the clear choice for hoteliers aiming to modernize guest interactions and reduce costs.

TTI provides a solid document management system designed for internal workflows but does not address guest-facing needs. Its lack of hotel-specific features, reviews, and integrations limits its suitability for hoteliers focused on improving guest satisfaction and streamlining operations.

Choose MyStay if your hotel needs a proven, comprehensive contactless solution. Opt for TTI if internal document digitization is your priority and guest experience is a secondary concern.