Exely Booking Engine vs. Vertical Booking (Booking Engine):
Which Is Right for You?

The Decision

Choosing between Exely Booking Engine by Exely and Vertical Booking by Vertical Booking hinges on your hotel’s specific needs. Both solutions aim to simplify reservations and boost direct bookings, but they diverge significantly in features, support, and market focus. Your team must evaluate whether you prioritize advanced customization, ease of use, or integration capabilities to make the right call.

Exely’s broad feature set and recent reviews make it a standout, especially for hotels seeking a user-friendly experience. But does Vertical Booking’s extensive integrations and proven track record better fit your hotel’s operational complexity?

Is Exely Booking Engine or Vertical Booking Better for Hotels?

Exely offers a feature-rich platform with 29 unique features like multi-lingual support, flexible rates, and automated marketing tools aimed at increasing direct bookings. Its user interface is highly rated at 4.91/5, praised for its intuitiveness, especially by hotels that value straightforward management of rates, availability, and guest communication.

Vertical Booking’s strength lies in its multi-channel management, with a focus on increasing booking conversion rates. Its interface scores slightly lower at 4.49/5 but remains highly rated for ease of use. The platform’s core advantage is its seamless integration with CRS, GDS, and OTAs, making it ideal for larger hotels or chains managing multiple sales channels.

Which platform aligns with your operational goals: a feature-rich, marketing-oriented engine or a multi-channel powerhouse?

Exely vs Vertical Booking: Which Should Your Hotel Choose?

If your hotel needs a straightforward, highly rated booking engine with built-in marketing tools and a focus on direct bookings, go with Exely. Its extensive feature set, recent positive reviews, and high customer support ratings (4.96/5) make it ideal for independent hotels, boutique properties, and resorts aiming to improve conversion rates and guest experience.

If your hotel requires comprehensive channel management, multi-platform synchronization, and robust connectivity with PMS and OTAs, Vertical Booking is the better choice. Its integration with 69 partners, including major OTAs and CRS systems, makes it well-suited for larger properties or hotel groups focused on multi-channel distribution and revenue management.

Your decision should hinge on whether your priority is marketing and guest experience or operational breadth and connectivity.

Is Exely Booking Engine or Vertical Booking Easier to Use?

Exely’s UI is rated at 4.91/5, praised for its clean design, simple navigation, and quick onboarding experience. Users highlight its intuitive dashboard, which simplifies management of rates, availability, and guest communications.

Vertical Booking’s interface scores 4.49/5, with users describing it as user-friendly but noting a slight learning curve in certain advanced functions like rate setup and PMS synchronization. Customer support responsiveness in both platforms helps mitigate usability concerns, but Exely’s recent reviews emphasize its smoother onboarding.

Edge: Exely.

Which Has Better Features: Exely or Vertical Booking?

Exely offers 29 unique features, including multi-lingual support, multi-currency handling, automated emails (pre, during, post-stay), booking abandonment recapture, and website integration. Its features target increased direct bookings, flexible rate plans, and detailed analytics, giving hotels more control over their online presence.

Vertical Booking’s core strength is its extensive connectivity with 69 verified partners, including CRS, GDS, and OTA channels. While it offers essential booking and channel management features, it lacks the depth of marketing tools or multi-lingual support found in Exely.

For hotels prioritizing marketing and guest engagement, Exely’s feature set wins. For those focused on channel management and multi-platform control, Vertical Booking holds an edge.

Edge: Exely.

Which Has Better Customer Support: Exely or Vertical Booking?

Exely’s customer support scores 4.96/5, with recent reviews emphasizing prompt, friendly, and proactive assistance. Clients appreciate the quick responses, especially when resolving technical issues or onboarding new properties, enhancing overall satisfaction.

Vertical Booking’s support scores 4.57/5, with users noting friendly, helpful service but mentioning occasional delays due to time zone challenges. While support is generally rated well, Exely’s recent reviews highlight a slight advantage in responsiveness and customer experience.

Edge: Exely.

Which Has More Integrations: Exely or Vertical Booking?

Vertical Booking leads significantly with 69 verified partners, including extensive PMS, CRS, and OTA integrations. Its ability to connect with a broad range of third-party systems reduces manual work and improves data accuracy, especially vital for larger hotel chains.

Exely offers 8 verified partners, including some key integrations like Facebook, TripAdvisor, and PayPal, but its ecosystem is smaller. The limited integration options may restrict customization or automation for hotels with complex tech stacks.

Edge: Vertical Booking.

Which Do Hoteliers Rate Higher: Exely or Vertical Booking?

Exely, with over 144 reviews and a recent 63 in the last six months, scores a 0/5 overall rating but an impressive NPS of 9.73/5 and 98% likelihood to recommend. The overwhelmingly positive recent reviews praise its ease of use, customer support, and marketing features.

Vertical Booking’s 37 reviews yield a 4.64/5 rating, with users appreciating its reliability, support, and multi-channel management. Hotel segments like resorts and boutique hotels particularly rate it highly.

Overall, Exely’s recent review volume and scores make it the more favorably rated option.

Edge: Exely.

How Much Do Exely and Vertical Booking Cost?

Exely pricing starts at a flat $200/month without a trial or freemium option, offering transparency but no free tier. Its price aligns with its feature set, making it suitable for hotels willing to invest in a comprehensive solution.

Vertical Booking does not publicly list prices, likely tailored to hotel size and needs. Its higher integration count and multi-channel capabilities suggest a potentially higher or customized cost, which may be justified for larger hotels or chains.

Your hotel’s budget and required features will determine which is more cost-effective.

What Type of Hotel Should Use Exely?

• Hotels that prioritize direct bookings and guest experience.
• Properties seeking a mobile-optimized, multi-lingual booking engine.
• Hotels that want marketing tools like special offers, abandoned cart recovery, and automated emails.
• Independent hotels, boutique hotels, or resorts with a focus on customization.
• Teams that value proactive support and detailed analytics.

Not ideal if your hotel heavily depends on multi-channel distribution without a significant focus on marketing tools or advanced integrations.

What Type of Hotel Should Use Vertical Booking?

• Hotels managing multiple channels and needing seamless CRS and PMS integration.
• Larger hotels or chains aiming for extensive channel control and automation.
• Hotels that want a user-friendly booking engine with a focus on conversion.
• Properties that value strong connectivity with OTAs, GDS, and other third-party systems.
• Hotels looking for a reliable, proven platform with a long market presence.

Not ideal if your hotel’s primary focus is on marketing features, guest engagement, or highly customized booking interfaces.

The Bottom Line for Hotels

Exely and Vertical Booking serve different hotel needs. Exely excels in direct booking optimization, marketing automation, and ease of use, making it ideal for independent and boutique hotels focused on guest experience and revenue growth.

Vertical Booking shines in multi-channel management, integrations, and scalability, suited for larger properties or hotel groups with complex distribution needs. Its extensive partner network and proven reliability make it a strong choice for hotels seeking operational control.

Choose Exely if your hotel prioritizes marketing, simplicity, and recent positive reviews. Opt for Vertical Booking if channel management, integrations, and automation are your main concerns.

In summary, for most hoteliers looking for a modern, user-friendly booking engine with excellent support and recent reviews, Exely is the more dependable choice. However, if your hotel needs extensive multi-channel management and connectivity, Vertical Booking offers a robust, proven solution.