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Viator
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Viator
Unranked in Concierge Software
Discover story-worthy experiences, anytime, anywhere. It’s never too late to make any day extraordinary. Visit viator.com
Not yet recommended by any hotels
Viator Inc. has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Viator Inc.?
Founded in 1995 | Headquarters in San Francisco (United States) | 171 employees
Viator is an online platform designed to facilitate bookings for destination tours and activities. As a product under TripAdvisor, Viator offers an extensive selection of travel experiences across over 2,000 destinations worldwide, accessible through its user-friendly websites and mobile apps. The platform is valuable for travel operators by providing increased visibility and a streamlined booking process, helping businesses tap into a wider customer base. Through its comprehensive listings and intuitive interface, Viator makes it easy for users to discover, compare, and book unique travel experiences, enhancing their overall trip planning and execution.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Viator Inc. products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Viator Inc. Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Viator Inc. Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Viator Inc.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Viator Inc.'s Provided Description:
"Viator, a TripAdvisor company, is the market leading destination tours and activities provider, featuring thousands of in destination travel activities in more than 2,000 destinations worldwide via our award-winning websites and mobile apps."
FAQs
Viator Inc. doesn’t have any screenshots available
Capabilities
Viator Inc. doesn’t have any benefits or use cases available
Features
Branding & Customization
4/5 features
Logistics & Fulfillment
4/5 features
Vendor Management
4/5 features
Guest Communication
4/5 features
Viator Inc. Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Viator is the #29 most trending product in the Concierge Software category (out of 41) and the #1732 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreViator Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Viator Inc. Pricing
Pricing Available By Request
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Learn more about expert recommendationsViator Inc. Integrations
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This integration hasn’t been verified by Viator Inc. yet.
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Hotel CRM & Email Marketing
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This integration hasn’t been verified by Viator Inc. yet.
Planet
79% recommended by 106 hotels |
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This integration hasn’t been verified by Viator Inc. yet.
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Hotel Chatbots
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This integration hasn’t been verified by Viator Inc. yet.
OKKAMI INC
0% recommended by 0 hotels |
Contactless Check-in
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Support
Unverified
Viator Inc. has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
Customer Support
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ROI
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