Thales

Small hotels say that Duve's Contactless Check-in streamlines operations, enhances guest communication, and is intuitive to use, according to verified HotelTechReport reviews. Features such as automation, mobile compatibility, and guest messaging significantly benefit these properties, simplifying daily tasks and improving efficiency.

Mid-sized hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews because it improves front desk efficiency, enhances guest satisfaction through secure communication, and offers robust fraud prevention measures important to Mid-sized operations.

Large hotels say that Canary Technologies' Contactless Check-in, based on verified HotelTechReport reviews, excels in reducing front desk congestion, providing seamless PMS integration, and enhancing guest satisfaction with user-friendly interfaces and efficient payment processing.

Boutique hotels say that Canary Technologies' Contactless Check-in excels due to its seamless integration with existing systems, user-friendly interface, and enhanced security measures. Verified HotelTechReport reviews frequently highlight the streamlined guest experience and improved communication, both vital for Boutique properties.

Luxury hotels say that Canary Technologies' Contactless Check-in excels based on verified HotelTechReport reviews. Recurring strengths include seamless integration with existing systems, efficient guest messaging, and robust security measures—all vital for enhancing operational efficiency and guest satisfaction in Luxury environments.

Resort hotels say that Canary Technologies' Contactless Check-in receives high ratings in verified HotelTechReport reviews thanks to its seamless integration with existing systems, its ability to expedite check-in and reduce front desk congestion, and its effective guest communication platform that enhances the overall experience.

Hotels in Europe say that Duve's Contactless Check-in product offers streamlined processes and enhances guest experiences, which are critical in enhancing operational efficiency for European hotels often dealing with diverse guest demographics and varying regulatory environments. However, some hotels express a need for more responsive customer support and better customization options to accommodate specific operational requirements and preferences, highlighting the importance of flexibility and support in selecting a contactless check-in solution.

Hotels in North America say that Canary Technologies' Contactless Check-in tool significantly enhances guest communication and front desk efficiency, which is a key priority for properties aiming to streamline operations and improve guest satisfaction. The platform's ease of use, secure payment solutions, and ability to integrate multiple functions like messaging, upsells, and digital authorizations into one system are highly praised for aligning with the operational needs of hotels. However, they also note areas for improvement such as integration with other systems and enhanced customization options to better fit specific hotel needs and brand styles.

Hotels in Asia Pacific say that Canary Technologies’ Contactless Check-in tool significantly enhances operational efficiency and improves the guest experience by offering features like mobile check-in, guest messaging, and upselling functionalities. The platform's seamless integration with PMS and the ability to communicate via popular messaging apps such as WhatsApp, LINE, and WeChat align with the region's technological preferences and operational needs by reducing front-desk bottlenecks and catering to diverse guest communication preferences. Despite occasional technical challenges, the proactive support from Canary and its robust security measures resonate well with the demands for reliable and secure solutions in this competitive hospitality market.

Hotels in the United States say that Canary Technologies' Contactless Check-in product is highly valued for its ability to streamline the check-in process, enhance guest communication, and improve operational efficiency. They appreciate the ease of use and security features, such as secure credit card authorization and fraud prevention, which align with the stringent data protection standards crucial to U.S. hotels. Additionally, features like digital tipping, upselling options, and seamless messaging are noted for adding revenue streams and boosting guest satisfaction, offering a comprehensive solution tailored to the operational needs and customer service priorities in the U.S. hospitality market.

Hotels in the United Kingdom say that Canary Technologies' Contactless Check-in product is a valuable tool that simplifies front desk operations while enhancing guest experience. This solution, important for UK hotels looking to maintain efficiency and boost revenue, integrates smoothly with existing systems, offers robust upselling opportunities, and complies with GDPR standards, a crucial factor for data-sensitive environments. While some users suggest improvements in reporting features and integration flexibility, the majority commend its user-friendly interface and real-time communication capabilities, which are essential for delivering a modern, personalized guest journey and reducing wait times, particularly during peak hours.

Hotels in Mexico say that Canary Technologies's Contactless Check-in product is practical and user-friendly, significantly enhancing operations with its fraud prevention capabilities and seamless check-in processes. However, hotels underscore the importance of offering bilingual support, particularly English and Spanish interfaces, to better accommodate Hispanic clientele and suggest improvements in integration with existing systems to broaden utility. Importantly, the product's robust security features and ease of use stand out as key strengths for ensuring fast, secure, and efficient guest experiences, essential for meeting the diverse and evolving needs of Mexican hospitality operations.