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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
innOrder
4.9 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
innOrder
Unranked in Hotel Guest Apps
Ready to boost revenue, save time and keep guests smiling? Forget paper and phone calls. Let guests scan, tap and request in seconds. Track everything, upsell easily, and turn happy guests into glowing reviews.
98% recommended by 6 hotels
innOrder has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is innOrder?
Founded in 2023 | Headquarters in Bangkok (Thailand) | 1 employees
innOrder Alternatives
Not sure if innOrder is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Bridge communication with multilingual support
Bridge communication with multilingual support
Multilingual support increases guest satisfaction by allowing international travelers to interact with your hotel in their preferred language.
Boost in-room orders and upselling
Boost in-room orders and upselling
Guests can browse your menu, order room service, or request minibar items directly from their phone. No need to call the front desk. Orders go straight to the right team, helping you serve faster and increase upsell opportunities.
Simplify housekeeping and maintenance requests
Simplify housekeeping and maintenance requests
Guests can ask for fresh towels, cleaning, or report maintenance issues in just a few taps. Each request is sent directly to the right department, helping your staff respond faster and reducing front desk workload.
Capture feedback before checkout
Capture feedback before checkout
Let guests share their feedback anytime during their stay. Your staff receives it instantly, giving you a chance to fix issues right away and turn potential complaints into great reviews.
Promote hotel offers and facilities easily
Promote hotel offers and facilities easily
Guests can easily explore and engage with your hotel’s best offers, restaurants, spa, or activities, helping you promote services and boost in-house spending.
Keep guests informed in real time
Keep guests informed in real time
Guests always know what’s happening with their requests. They can see when it’s received, in progress, or completed.
Track performance and service history instantly
Track performance and service history instantly
Monitor all guest requests and service performance in one place. Managers can view reports, track response times, and spot areas for improvement easily, helping your team deliver consistently excellent service.
Access services instantly on any device
Access services instantly on any device
Guests can access by just scanning a QR code. Staff can manage requests from any device.
Customize to match your hotel's brand
Customize to match your hotel's brand
Customize your own logo, colors, fonts, images, and brand language to deliver a consistent experience that feels uniquely yours.
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
innOrder Reviews Summary
Ease of Use
5.0/5
Customer Support
4.8/5
ROI
4.3/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, innOrder is the #16 most trending product in the Hotel Guest Apps category (out of 92) and the #607 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreinnOrder’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
innOrder Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare innOrder to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if innOrder is the best fit for your hotel?
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Hotelier Rating
Looking for specific info?
10
Ordering and Payment
Executive Office from 100 to 199 room City Center Hotel in Bangkok (Thailand)
Verified
6 months ago
1. Faster and more accurate reporting compared to manual entry and can see real-time updates, have useful performance report, things are organized.
2. We kept missing requests or getting orders wrong.
3. Guests love that they can order anytime without calling.
4. Our front staff know guest feedback immediately, and can handle issues befor...
Thailand
Thailand
Executive Office
Large Hotel
10
Easy to use
Room Division Manager from 500+ room Boutique in Pattaya (Thailand)
Verified
6 months ago
The user interface and system have been developed to ensure ease of use. Furthermore, the Support Team, led by Khun Ning, consistently maintains communication to efficiently address all our requests.
Thailand
Thailand
Room Division Manager
X-Large Hotel
10
Room Service QR Code scan are not popular for our Hotel decreasing revenue if compare to database of calling directly. but for MOD are working well with RHG.
Assistant from 500+ room Limited Service & Budget Hotel in Bangkok (Thailand)
Verified
7 months ago
- Easier working with innOder System.
- Easy to follow up theirs work / and the staff performance.
- Overall quite good and working well for us.
- Easy using.
- Can see Real Time updated.
- the Report really useful.
- Everything's more organized, reduce manually-updated works.
Thailand
Thailand
Assistant
X-Large Hotel
9
Excellent Service
Senior Marketing Communication Executive from 500+ room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
7 months ago
We’re very happy with InnOrder’s service, especially their excellent after-sales support. The system, both web and app, is very easy to use, customizable, and extremely flexible. It has made our staff’s daily operations much more efficient.
Their team is responsive, professional, and always willing to help with any request or adjustment. O...
Thailand
Thailand
Senior Marketing Communication Executive
X-Large Hotel
10
Easy app, easy stay
Social Media Manager from 75-99 room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
7 months ago
The web app very simple and easy to use, just scan and click order, no need to download anything. Absolutely user-friendly and I love it.
Thailand
Thailand
Social Media Manager
Mid-Sized Hotel
10
Convenient In-Room Ordering Experience
IT Manager from 500+ room Limited Service & Budget Hotel in Pattaya (Thailand)
Verified
7 months ago
I really like how easy and convenient it is to scan the QR code in the room and order food or drinks directly. The menu is clear, and the process is fast and smooth.
Thailand
Thailand
IT Manager
X-Large Hotel
- 1
It looks like innOrder is not recommended by any hotels
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innOrder hasn’t been recommended by any experts or partners yet
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innOrder doesn’t have any integrations that match your criteria
Support
Unverified
innOrder has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
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ROI
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