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10 Best Hotel Rate Parity

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Winner Badge
2022 Best Hotel Software
Hoteliers voted OTA Insight as the #1 Hotel Rate Parity provider in the 2022 HotelTechAwards
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OTA Insight (Parity Insight)

HotelTech Logo score
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The end-to-end solution for groups and chains to track hotels’ parity performance, efficiently manage online partnerships and solve the right parity issues across OTAs and metas...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Winner Badge
2022 Best Hotel Software
Hoteliers voted OTA Insight as the #1 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted RateGain as the #2 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Rate Parity+ by Rategain

HotelTech Logo score
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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RateGain, with its customizable and intuitive rate parity platform is helping hotels analyze their rate parity status quo, define strategies to minimize revenue loss and enhance b...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted RateGain as the #2 Hotel Rate Parity provider in the 2022 HotelTechAwards
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2022 Finalist HotelTechAwards
Hoteliers voted SiteMinder as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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SiteMinder Insights (Rate Parity)

HotelTech Logo score
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Don’t give future guests reason to not trust your rates by addressing any parity issues before they become a problem. Carefully manage your OTA commissions. See your rates as yo...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted SiteMinder as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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2022 Finalist HotelTechAwards
Hoteliers voted Triptease as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Triptease: Parity Monitoring

HotelTech Logo score
HT SCORE
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Access a live feed of every search on your website that’s being undercut by an OTA. View all the details and identify the patterns that are causing disparities.

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Triptease as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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2022 Finalist HotelTechAwards
Hoteliers voted Fornova as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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FornovaDI (Distribution Intelligence)

HotelTech Logo score
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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FornovaDI allows hotel chains to continuously monitor, optimize and benchmark their distribution health across both direct and indirect channels, empowering them to control their ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Fornova as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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2022 Finalist HotelTechAwards
Hoteliers voted Pegasus as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Pegasus Rate Match

HotelTech Logo score
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Rate Match™ launches into action the moment a guest shops your booking engine for rates. Our price checker first checks the major OTA sites to compare rates your hotel website...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Pegasus as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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2022 Finalist HotelTechAwards
Hoteliers voted Hotellistat GmbH as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Hotellistat - Price & Policy Parity Management

HotelTech Logo score
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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With Hotellistat you get ONE system for all areas of digital market positioning and market analysis. With our innovative approach as a RMB (revenue- market- and business intellige...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Hotellistat GmbH as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Trilyo as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Trilyo Rate Parity Engine

HotelTech Logo score
HT SCORE
6 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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As a hotelier, every second is precious and in those limited time you would want to focus all your energy and time on things that can help you maximize revenue. And that’s exact...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Trilyo as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Parity Rate as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Parity Rate

HotelTech Logo score
HT SCORE
5 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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ParityRate's range of web-based tools for Hotels drive online online revenue and significantly decrease management time. Power online revenue with 1-click and 1-login, minimise ov...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
Finalist Badge
2022 Finalist HotelTechAwards
Hoteliers voted Parity Rate as the #3 Hotel Rate Parity provider in the 2022 HotelTechAwards
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Read Parity Rate Reviews
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Recent Hotel Rate Parity Articles

How Hotel Tech Can Help with Labor Shortages

by
Sarah Duguay
1 month ago

As travel opens up, so comes a surge of travel. Pent-up desire for holidays has resulted in what some are calling ‘revenge travel.’ After some hesitation, hoteliers are reporting more demand than ever since the beginning of the pandemic. This has resulted in a challenging scenario. Before COVID-19, the hospitality industry was no stranger to employee retention and acquisition issues. But suddenly, faced with low bookings, many hotels had to make the difficult decision to lay off staff. Fast forward to today, some hotels have been forced to turn away guests because of even greater staff shortages than before. While theories abound about shortages, accompanied by HR strategies to attract new hotel employees, we’re here to remind you to take a deep breath because hotel tech is here to help! Tried and true, existing hotel tech can help your hotel with labor shortages by making operations more efficient and less time-consuming while improving the guest experience.   PMS Features and Integrations Alleviate Hotel Labor Shortages According to Revinate, 95% of hoteliers are facing a staff shortage while occupancy is experiencing record highs. One hotel in their report said their shortage has them operating with only 70-75% of their staffing levels. This is the norm, not the outlier, in today’s market. But, as many independent hotels learned during the pandemic, those with a cloud-based property management system (PMS) already have a leg-up on their ability to streamline operations and maximize staff. Because, as the name implies, cloud-based PMS exist in the ‘cloud’ (they run online), operators can manage their hotels from anywhere at any time. Hotel managers no longer need to drop everything and dash back to the hotel to deal with accounting issues or make rate changes. Front-desk duties, such as group management and availability calendars, or back-office tasks, like rate management and financials, are all at your fingertips, wherever you are.   Automation. Nothing streamlines operations like automated systems! At the heart of operations, the PMS automatically coordinates reservations, inventory and availability, housekeeping, and reporting, centralizing data to streamline front- and back-office tasks. For example, instead of manually sending routine emails to guests, set up and send templated emails from your PMS automatically based on defined triggers for booking confirmation, pre-arrival, check-in and post-stay communications, waitlists, group bookings, rental agreements, and more.  A cloud PMS is easily integrated with your other hotel systems — including payment gateways, OTAs, point-of-sale systems, locking systems, CRMs, and revenue management software, etc. — to automatically share relevant reservation data with those systems so that staff don’t have to manually re-enter information into multiple systems. System integration with your PMS at the core is an important part of automating processes and maximizing efficiency.   Self Check-in: Let guests jump the queue with online registration and self check-ins — saving you time and resources in the process. Typically, hotel guest check-ins — with forms to sign and policies to review — take around five minutes per guest and often result in queues, occupying your front desk staff and frustrating guests. By moving this process online, all agreements, waivers, screening, and guest information collection is completed online by your guests in advance of arriving at the hotel, improving the guest experience by not having to wait in a physical queue, while simultaneously saving staff a lot of time! With automated email or SMS communications, payment gateway and mobile key integration, the entire check-in process can be automated.   Rate Management: Flexible rate management tools make monitoring and adjusting pricing a cinch, from creating group discounts and package rates to instant overrides. Yield management functionality allows you to automatically adjust prices based on predetermined occupancy rules — talk about a time saver! If you haven’t already added a commission-free online booking engine (OBE) to your property’s website, this is your first order of business. Integrated with the PMS, reservations made by guests using the OBE are automatically updated in the PMS, and live rates and availability are always displayed online. Not only will you save valuable employee time from taking reservations by phone and email but today’s guests expect (and many even prefer) to book online. While OTAs are a great way for guests to find you and book online, why not offer your own online bookings and save on commissions? Speaking of OTAs, you’ll also save time by integrating your OTA channels or channel manager with your PMS to synchronize live inventory, rates and availability across channels, instead of managing each separately. Plus, all reservations coming through your channel partners are automatically updated in your PMS so no matter where guests book, they always have access to up-to-date availability. Integrating your PMS with your online distribution channels is a must for maximizing time and preventing overbooking.    Housekeeping reports: While a PMS cannot perform housekeeping duties, it can make housekeeping processes more efficient, which is essential with a lean staff. With a mobile housekeeping report, staff can check their housekeeping schedule using their own mobile phones, to see which rooms are vacated and ready to be cleaned and to mark rooms as clean as they go, adding housekeeping notes and maintenance alarms as required. The front desk is kept in the loop in real time with the same system. Furthermore, checklists for each room keep staff on track to ensure nothing is overlooked — because as you know, when it comes to cleanliness, guest standards are higher than ever before due to the pandemic.   Mobile keys: Keyless entry is an elegant accompaniment to online registrations and check-ins. While it may seem small, keyless entry technology removes the headache of keys altogether, whether it’s actual keys or cards. No more sanitizing, organizing, re-setting, or distributing. With keyless entry system integration with your PMS, guests can simply unlock their room door with their mobile device. Along with online check-ins, keyless entry integration allows guests to bypass the front desk altogether! Imagine no guest lineups at the designated check-in time and no key drop-offs at check-out. Did we just hear a sigh of relief?   Save time, resources, and money by employing smart room technologies. Allowing guests to adjust room temperature and lighting with their phones puts comfort into the palm of their hands. Better still, IoT offers the ultimate in personalization with room light levels that adjust with the time of day, and keeps the room temperature at exactly the right level — automatically. This kind of efficiency decreases demand on housekeeping and maintenance teams and helps with your sustainability initiatives.    Chatbots: Hotel Chatbots are an excellent way to assist your online guests 24/7 without any extra effort from staff. Integrated with your hotel's website and/or within your guest messaging app, an AI or rules-based chatbot can assist guests with booking, requests, FAQs, upsells, and local recommendations. Younger generations are the most comfortable seeking help from chatbots, with many guests preferring to search for answers this way than connecting with a real human — which frees up your human employees for in-person help.   Robot room service: A couple of years ago, robot room service was exclusively seen as a novelty service to delight guests. But in the age of COVID-19, it’s obvious to see the practical utility of employing robots by reducing human contact (and thus germs) and by reducing the need for bellhops. Because labor shortage is a trend that existed even before the pandemic hit, perhaps investing in robot room service is no longer pie in the sky. Isn’t technology an amazing thing? Instead of providing a lack of care or impersonal service (a common fear about using technology), today’s hotel tech provides hoteliers with a way to upgrade the guest experience even in the face of decreased staffing. If your property does not have one already, a robust and innovative cloud PMS like WebRezPro can set you on the path toward hospitality excellence and higher revenue, not to mention less stress.  

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Recent Hotel Rate Parity News & Community Updates

Cendyn and Pegasus to Merge

Cendyn
2 months ago

Today Cendyn, the leading provider of cloud-based software and eCommerce services for the hospitality industry, enters into a merger agreement with Pegasus, a leading provider of revenue and distribution solutions for the hospitality industry. The combination of both companies provides hoteliers with a platform to maximize their direct-booking channel and enhance the guest experience across every touchpoint. With many hoteliers struggling with resources and profitability, this merger offers a lifeline for those looking to build on topline revenue through their direct channels. At the heart of this merger lies Cendyn’s Customer Data Platform, Starling, and Pegasus’s CRS, which, combined, provides hoteliers access to a true system of record for profiles and rates for every guest. Leveraging the alignment of these key data points puts hoteliers at the forefront of personalization to enhance the direct-booking experience. “We’re incredibly excited about this combination with Pegasus. As our industry recovers from the pandemic, the merging of these companies brings scale and stability to our customers, offering hoteliers a vertically integrated technology platform that enables them to deliver on a broad range of hospitality needs,” said Tim Sullivan, CEO & President at Cendyn. "A seamless integration between these solutions solidifies our commitment to personalizing and optimizing the guest journey as well as empowering hoteliers to maximize their direct booking channel." "At Pegasus, we strived to empower hoteliers to provide their guests with the best direct booking channel experience, while ensuring comprehensive distribution of inventory. The combination of Cendyn and Pegasus takes this to the next level enabling unprecedented personalization of the guest experience, not just during the search and book phase but throughout the customer lifecycle too,” said Gautam Lulla, CEO at Pegasus. “Above all else, we’ll see longer-lasting and more profitable relationships between hoteliers and their guests." “The combination of these companies, and their solutions, allows hoteliers to take back control of their direct-booking channels post-pandemic. Additionally, it enables them to put their revenue needs first, and drive demand when they need it most,” said Ankur Randev, Chief Commercial Officer at Highgate. This merger follows the Cendyn and Rainmaker merger in 2019 and, most recently, the Cendyn and NextGuest merger in 2021. In 2019, Travel Tripper and Pegasus merged. Bringing together these enterprise software solutions in the industry has allowed Cendyn to spearhead global growth and optimize its offering for hoteliers as the preferred vendor for those looking to deliver revenue growth at scale. The financial details of the merger were not disclosed. The transaction is anticipated to close in the fourth quarter of 2021, subject to customary closing conditions.   ABOUT PEGASUS Pegasus combines high-tech innovation with high-touch service to give hoteliers more control over their revenue and distribution strategy than ever before. Following their merger with Travel Tripper, Pegasus enables hoteliers to better connect with their guests through an innovative and flexible platform of Reservations, E-commerce, Global Sales, and Business Intelligence solutions that help hotels drive demand and increase revenue and profitability, including the Pegasus CRS, named Best CRS 2020 by Hotel Tech Report.  With more than 30 years of experience in global distribution, Pegasus serves hotels across 120 countries from eight offices worldwide in New York, Scottsdale, Las Vegas, London, Paris, Frankfurt, Tokyo, and Hyderabad. For more information, visit www.pegs.com.

Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control

SiteMinder
2 years ago

Berjaya Hotels & Resorts, a member of the Berjaya Corporation Group of Companies, has engaged SiteMinder, the global hotel industry’s leading guest acquisition platform, to take back control of the increasing disparity between its online room rates. The chain, which offers travelers more than 3,000 rooms across the Asia Pacific and UK, has adopted SiteMinder’s distribution technology to better influence and manage how its inventory is shared. Today’s move supports Berjaya Hotels & Resort’s marketing strategy to aggressively grow its online presence and achieve rate parity, where possible. “The disparity issue is getting more and more serious. It’s become a trend,” says Irvine Loo, Director of Digital Marketing at Berjaya Hotels & Resorts. “There will always be loopholes and, while we can’t be across every instance of a third party compromising our distribution platforms, we want to act quickly when it does happen. We want to be able to tackle the issue effectively, at both the group and individual property level.” For Mr Loo, who oversees the chain-wide online marketing function for Berjaya Hotels & Resorts – which encompasses 18 properties from luxury to mid-scale brands in Malaysia, Philippines, Sri Lanka, Seychelles, Japan and the UK – the greatest challenge is maintaining a price point that reflects the brands of the hotel group. He says, “Travelers today are used to getting the best offers and deals online, but it is important that our pricing reflects quality. SiteMinder’s technology has made it easy to achieve exactly this. Bookings for Berjaya Hotels & Resorts are coming in faster than ever before, which means we need to be dynamic to drive revenue. My team could no longer afford to continue managing the extranets of our distribution channel partners separately, or to check the accuracy of our room rates with a credit card. I can now monitor and manage it all through SiteMinder, plus the integration of the platform with our property management system gives me comfort that it will not fail me.” SiteMinder’s regional vice president – Asia Pacific, Brad Haines, says, “Hoteliers are increasingly challenged with taking control and ownership of their own supply. We are pleased to support Berjaya’s team to regain that control and ownership, and to compete with the superior service that travelers have come to know and love from Berjaya Hotels & Resorts.” Berjaya Hotels & Resorts this year won the award for Best Luxury Beach Resort (The Taaras Beach & Spa Resort), Best Island Resort (Redang Island Resort), Best Beach Resort in Malaysia (Berjaya Langkawi Resort), Outstanding Beach Resort in Malaysia (Berjaya Tioman Resort), and Best Wellness Resort (The Chateau Spa & Organic Wellness Resort) at the Asia Pacific Tourism & Travel Federation Awards.

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