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Review of RateGain SoHo

9
Professional & courteous outfit
Assistant Vice President -Head of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inns in Colombo (Sri Lanka)
Verified
5 years ago
Products Reviewed
Social Media
Rate Shopping
Channel Managers
What do you like most?
> using of BCV, social Media tools that opens out many avenues in SM that a average hotel would not be aware of. > 24/7 monitoring of SM User behavior. > "Anything is possible" attitude by the team
What do you dislike or think could be improved?
OPTIMA to include rate parity as well, rather than in being as a separate tool all together. in order to acquire more customers by actually providing a comprehensive package, that includes the channel manager, rate shopping and rate parity as well as 24/7 monitoring of Social Media. by doing this, you would be beating your competition by providing a more value enhanced product.
4.5
Excellent
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
N/A
Implementation
N/A

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