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Drive more conversions with UpMail for Closing Deals
94% recommended by 21 hotels
What is Upmail?
Founded in 2013 | Headquarters in London, UK | 10 employees
UpMail for Proposals is a comprehensive proposal management software tailored for the hospitality industry. It enhances your hotel's sales strategy by leveraging digital content to craft compelling, media-rich proposals and RFP responses. The platform ensures swift and consistent replies to general inquiries, creating a professional and efficient communication channel. By simplifying contract workflows and expediting the signing process through built-in e-signature functionality, UpMail for Proposals streamlines your business operations. The software integrates seamlessly with Amadeus Delphi and Opera Cloud, allowing the direct import of booking data into proposals. Additionally, its robust reporting and insights tools enable you to evaluate the effectiveness of your proposals, ensuring continuous improvement and client satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Upmail products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Upmail's Provided Description:
"UpMail’s customizable solution showcases your hotel’s sales story by leveraging digital content, setting your property apart in every proposal and RFP response.
🤝General Inquiries: Respond quickly and consistently to all inquiries, ensuring professionalism and efficiency in every interaction.
📝Proposals: Create high-quality, media-rich proposals tailored to your client’s needs and preferences.
📑Contracts & E-Signatures: Streamline and simplify your contract workflow and expedite the signing process with our efficient e-signature solution.
🔗Integrations: Seamless integrations with Amadeus Delphi & Opera Cloud allow you to import booking data directly into your proposals.
📈Reporting: With comprehensive reporting & insights assess the effectiveness of your proposals and proposal content."
This vendor's trending score is rising, UpMail for Proposals is the #8 most trending product in the RFPs & Proposal Management Software category (out of 22) and the #360 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Upmail has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Tailor made templates that make us more productive. We can be faster in our replies, and Clients appreciate fast responses. The update and upload of the content is fast and easily done.
What do you dislike or think could be improved?
Tablets for room and event breakdown. They should be more like Excel. So the sums would be done automatically. The format of the pictures should be a bit bigger.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
Tailor made templates that make us more productive. We can be faster in our replies, and Clients appreciate fast responses. The update and upload of the content is fast and easily done.
This software is easy to use, intuitive and offers integration to Outlook and CRM, E-Signatures, follow-up prompts and more. It is simply put, it is the critical program every salesperson needs to be more successful, organized and able to present more powerful and asthetically pleasing proposals. The team there is supportive and willing to work with you on any issues.
What do you dislike or think could be improved?
There is continued opportunities for integration into the CRM and still could offer more options for fonts and overall design asthetic. Some of the built-in proposals were cumbersome but still could be pared back as needed.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
This software is easy to use, intuitive and offers integration to Outlook and CRM, E-Signatures, follow-up prompts and more. It is simply put, it is the critical program every salesperson needs to be more successful, organized and able to present more powerful and asthetically pleasing proposals. The team there is supportive and willing to...
UpMail's platform allows me to send out proposals, brochures, and promotional materials very easily and quickly, to hundreds or thousands of people per week. It's very easy to create a template, grab a client's e-mail address, drop it into UpMail, and send them a fully detailed info packet to begin the sales process.UpMail's support team has also been incredibly quick to answer any questions that have popped up.
What do you dislike or think could be improved?
UpMail could benefit from some larger variance in templates and customizable sections. Once you've seen three or four UpMail templates, you've seen them all. They are effective, but other users may wish to stand out a little more with their e-mails. The ability to use custom HTML is somewhere between hidden and non-existent, though most users will not need this.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
5.0/5
UpMail's platform allows me to send out proposals, brochures, and promotional materials very easily and quickly, to hundreds or thousands of people per week. It's very easy to create a template, grab a client's e-mail address, drop it into UpMail, and send them a fully detailed info packet to begin the sales process.UpMail's support team ha...
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team. I absolutely love the tool and so do my team - it has radically improved the amount of time it takes them to build a proposal. I also really like the analytics dashboard allowing us to measure client engagement so we continually improve our templates and the content we want to include in our proposals. I'm am also Increadibly pleased with our partnership, as well as the responsiveness and support from the Upmail team.
What do you dislike or think could be improved?
I think there's a few things that could be more intuative in terms of user experience inserting tables, deleting lines etc and Copy paste functionalities BUT this is all minor things. Overall we're incredibly pleased with the tool
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team. I...
Interactive training techniques
Approachable and available trainer
User friendly
Detailed question and answers through out the training
Attractive format for proposals to source prospective clients.
What do you dislike or think could be improved?
I would need to work with upmail for a certain length of time to assess where improvements could be made.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Interactive training techniques
Approachable and available trainer
User friendly
Detailed question and answers through out the training
Attractive format for proposals to source prospective clients.
All of our templates are easy accessible and can be amended with just a few clicks
The Upmail team is very hands on and help where they can, they send you little videos in which they explain how everything works.
What do you dislike or think could be improved?
Nothing! They have exceeded all expectations. Even now we have been working with the system for some time, they still help out where needed.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
All of our templates are easy accessible and can be amended with just a few clicks
The Upmail team is very hands on and help where they can, they send you little videos in which they explain how everything works.
I use it to send quotations to our customers and I can tell Upmail is a really great service. The emails are entirely modular so each part of my email can be pre-saved and changed depending on the needs. Very usefull and a big gain of time.
What do you dislike or think could be improved?
From the use I have of this online service there is nothing to improve. There are only good points to list.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
I use it to send quotations to our customers and I can tell Upmail is a really great service. The emails are entirely modular so each part of my email can be pre-saved and changed depending on the needs. Very usefull and a big gain of time.
- Easy to use
- Good layout of tools and good instructions on how to use it
- Easy to pull reports
- Great tool in seeing if people have viewed it and clicked on anything
What do you dislike or think could be improved?
Nothing at all! Really good tool to use, helpline is easy to access if you need any assistance which I haven't done so far!
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
- Easy to use
- Good layout of tools and good instructions on how to use it
- Easy to pull reports
- Great tool in seeing if people have viewed it and clicked on anything
Upmail allowed us to save time and efficiency in our customer responses. We use it to send quotes, invitations, offers, brochures ...
Our emails are professional and illustrated. We distinguish ourselves from the competition by gaining market share.
The team is very responsive and adapts to our needs. (English translation)
(Original French) Upmail nous a permis de gagner du temps et de l'efficacité dans nos réponses clients. Nous l'utilisons pour envoyer des devis, des invitations , des offres, des brochures...
Nos emails sont professionnelles et illustrés. On se distingue de la concurrence en gagnant ainsi des parts de marché.
L'équipe est très réactive et s'adapte à nos besoins.
What do you dislike or think could be improved?
They have already evolved a lot and improved on the points that we had raised.
If I have to add something, maybe offer more format in terms of images (such as an answer button ...) (English translation)
(Original French) Ils ont déjà beaucoup évolué et amélioré des points que nous avions soulevé.
Si je dois rajouter quelque chose, peut être proposer plus de format au niveau des images (comme par exemple un bouton de réponse...)
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
3.5/5
Implementation
N/A
Upmail allowed us to save time and efficiency in our customer responses. We use it to send quotes, invitations, offers, brochures ...
Our emails are professional and illustrated. We distinguish ourselves from the competition by gaining market share.
The team is very responsive and adapts to our needs. (English translation)
(Original French...
UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.
Showing all answers to:
"What does this product or service do well?"
Peter Gal
CEO & Founder
@
Event Intelligence
June 25, 2021,
Peter Gal
heard from clients about
Upmail
UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.
Question:
What differentiates this product or service from the competition?
Answer:
UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.
Showing all answers to:
"What differentiates this product or service from the competition?"
Peter Gal
CEO & Founder
@
Event Intelligence
June 25, 2021,
Peter Gal
heard from clients about
Upmail
UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Peter Gal
CEO & Founder
@
Event Intelligence
June 25, 2021,
Peter Gal
heard from clients about
Upmail
UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.
Upmail has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.