UpMail for Proposals

4.7 (11 REVIEWS)

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0 out of 100
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More than 50% of Upmail’s reviews come from United Kingdom.

What is Upmail?

Founded in 2013 | Headquarters in London, UK | 10 employees
UpMail for Proposals is a comprehensive proposal management software tailored for the hospitality industry. It enhances your hotel's sales strategy by leveraging digital content to craft compelling, media-rich proposals and RFP responses. The platform ensures swift and consistent replies to general inquiries, creating a professional and efficient communication channel. By simplifying contract workflows and expediting the signing process through built-in e-signature functionality, UpMail for Proposals streamlines your business operations. The software integrates seamlessly with Amadeus Delphi and Opera Cloud, allowing the direct import of booking data into proposals. Additionally, its robust reporting and insights tools enable you to evaluate the effectiveness of your proposals, ensuring continuous improvement and client satisfaction.

Capabilities

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Upmail doesn’t have any benefits or use cases available

Features

Proposals, Contracts & Signatures

4/5 features

Online Bookings

4/5 features

Payments & Invoicing

4/5 features

Content Management

4/5 features

CRM & Messaging

4/5 features

Upmail Reviews Summary

4.7
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, UpMail for Proposals is the #8 most trending product in the RFPs & Proposal Management Software category (out of 20) and the #570 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Upmail’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Upmail Pricing

Pricing Available By Request

Upmail has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Upmail Reviews

Hotelier Rating

Excellent
19
Very Good
3
Average
1
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)
  • Medium (3)
  • Large (10)
  • X-Large (6)

Country

  • United Kingdom
    United Kingdom
    (10)
  • United States of America
    United States of America
    (4)
  • South Africa
    South Africa
    (2)
  • France
    France
    (2)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (12)
  • Africa
    Africa
    (2)
10

Intuitive and easy resource for RFP's and client follow-up

Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Aptos (United States of America)

Verified
2 years ago
This software is easy to use, intuitive and offers integration to Outlook and CRM, E-Signatures, follow-up prompts and more. It is simply put, it is the critical program every salesperson needs to be more successful, organized and able to present more powerful and asthetically pleasing proposals. The team there is supportive and willing to...
Country United States of America
Director of Sales
Large Hotel
8

Powerful, fast, easy to learn with a helpful support team

Event Planning Manager from 100 to 199 room Branded Hotel in Redondo Beach (United States of America)

Verified
2 years ago
UpMail's platform allows me to send out proposals, brochures, and promotional materials very easily and quickly, to hundreds or thousands of people per week. It's very easy to create a template, grab a client's e-mail address, drop it into UpMail, and send them a fully detailed info packet to begin the sales process.UpMail's support team ha...
Country United States of America
Event Planning Manager
Large Hotel
10

A great tool for Group Proposals

Director of Sales from 200 to 499 room City Center Hotel in Toronto (Canada)

Verified
2 years ago
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team. I...
Country Canada
Director of Sales
X-Large Hotel
9

Very professional effective tool for our business needs

Groups, Meeting and Events Distribution Manager from 1 to 4 room Branded Hotel in London (United Kingdom)

Verified
3 years ago
The tool allows our teams to quickly and professionally respond to clients, making us stand out from the competitor set.
Country United Kingdom
Groups, Meeting and Events Distribution Manager
X-Small Hotel
8

Upmail how to guide

Cluster Sales Manager from 25-49 room Branded Hotel in Chelmsford (United Kingdom)

Verified
3 years ago
Interactive training techniques Approachable and available trainer User friendly Detailed question and answers through out the training Attractive format for proposals to source prospective clients.
Country United Kingdom
Cluster Sales Manager
Medium Hotel
10

Super easy way of working!

Group, Meetings & Events Manager at PPHE from 200 to 499 room City Center Hotel in Amsterdam (The Netherlands)

Verified
3 years ago
All of our templates are easy accessible and can be amended with just a few clicks The Upmail team is very hands on and help where they can, they send you little videos in which they explain how everything works.
Country The Netherlands
Group, Meetings & Events Manager at PPHE
X-Large Hotel
10

Probably the best online service to send quotations

Reservation Supervisor from 100 to 199 room Airport/Conference Hotel in Courbevoie (France)

Verified
3 years ago
I use it to send quotations to our customers and I can tell Upmail is a really great service. The emails are entirely modular so each part of my email can be pre-saved and changed depending on the needs. Very usefull and a big gain of time.
Country France
Reservation Supervisor
Large Hotel
9

One of the best tools I have used!

Weddings Manager from 75-99 room Branded Hotel in Camberley (United Kingdom)

Verified
3 years ago
- Easy to use - Good layout of tools and good instructions on how to use it - Easy to pull reports - Great tool in seeing if people have viewed it and clicked on anything
Country United Kingdom
Weddings Manager
Large Hotel
10

Upmail nous a permis de gagner du temps et de l'efficacité

Sales Director from 100 to 199 room Branded Hotel in Pornic (France)

Verified
4 years ago
Upmail allowed us to save time and efficiency in our customer responses. We use it to send quotes, invitations, offers, brochures ... Our emails are professional and illustrated. We distinguish ourselves from the competition by gaining market share. The team is very responsive and adapts to our needs. (English translation) (Original French...
Country France
Sales Director
Large Hotel
9

Luxury UK City Center Hotel Review of Upmail

Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Salford (United Kingdom)

Verified
5 years ago
The product has helped us deliver engaging and dynamic proposals to prospective clients with tracking capabilities. Initial feedback from clients has been exemplary on the look and feel and we continue to track our conversion rates with positive early signs.
Country United Kingdom
Director of Sales
Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.

Question:

What differentiates this product or service from the competition?

Answer:

UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Peter Gal CEO & Founder @ Event Intelligence
RecommendationAvatar
Peter Gal CEO & Founder @ Event Intelligence
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Support

Unverified

Upmail has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

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Recommended

94%

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