Amadeus (Sales & Event Management - eProposal)

3.0 (4 REVIEWS)

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Amadeus (Sales & Event Management - eProposal)

3.0 (244 REVIEWS)

Unranked in RFPs & Proposal Management Software

Send compelling RFPs that make prospects take notice & sign contracts

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What is Amadeus?

Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus (Sales & Event Management - eProposal) is a powerful software solution designed specifically for hotels and venues to streamline their proposal generation process. This platform provides a dynamic and engaging way to create memorable proposals, setting it apart from static and traditional RFPs which can lead to stalled sales. One of the standout features of Amadeus eProposal is its direct integration with Amadeus Sales & Catering Solutions – Delphi. This means all required data can be effortlessly pulled from inquiries, eliminating the need for re-keying information. This smooth flow of data accelerates the response time and ensures the accuracy of proposals. The intuitive and user-friendly interface allows sales teams to quickly assemble comprehensive proposals that capture the attention of potential clients. By delivering well-organized and visually appealing proposals, hotels and venues can make a strong first impression, increasing the likelihood of converting inquiries into confirmed bookings. Overall, Amadeus eProposal enhances efficiency, reduces manual errors, and significantly shortens the sales cycle, helping businesses close deals faster and more effectively.

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Capabilities

Generate & Convert Leads with Ease

Enhanced User Experience

Maximize Group Revenue

Improve Client Relationships

Connected EcoSystem

Features

Proposals, Contracts & Signatures

4/5 features

Online Bookings

4/5 features

Payments & Invoicing

4/5 features

Content Management

4/5 features

CRM & Messaging

4/5 features

Available Add-ons & Modules

Delphi Direct

Online Venue Booking Platforms
Simplify your sales processes and grow your revenue potential with an always-on, always connected direct booking engine. Capture small group and event bookings directly through your website with as little as a few clicks. Empower planners to book directly online through your website, with real-time availability. Strategically promote underutilized function space for increased revenue online. Offer convenient packages to enhance meeting space bookings.

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Amadeus Reviews Summary

3.0
Average
Ease of Use
2.4/5
Customer Support
0.9/5
ROI
1.5/5
Implementation
2.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amadeus (Sales & Event Management - eProposal) is the #5 most trending product in the RFPs & Proposal Management Software category (out of 20) and the #164 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Amadeus Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Amadeus Average Amadeus

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0

Success Stories

25

References

2

Featured Customers

Amadeus Case Studies

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Amadeus doesn’t have any case studies available

Popularity by Segment

Size

8 | X-Small (1-9 room)

9 | Small (10-24 room)

19 | Medium (25-74 room)

53 | Large (75-199 room)

97 | X-Large (200+ room)

Country

107 | United States of America

11 | Mexico

7 | India

5 | Australia

5 | United Kingdom

5 | United Arab Emirates

4 | Canada

4 | Philippines

4 | Thailand

4 | Switzerland

3 | Pakistan

2 | Saudi Arabia

2 | Poland

2 | China

2 | Spain

2 | Belgium

2 | Guatemala

1 | Indonesia

1 | Morocco

1 | Venezuela

1 | Tunisia

1 | Ireland

1 | Cape Verde

1 | Japan

1 | Kenya

1 | Ethiopia

1 | Italy

1 | Belize

1 | Cambodia

1 | Greece

1 | Germany

1 | Romania

1 | Qatar

1 | Honduras

1 | Malta

1 | Argentina

Type

93 | Luxury Hotels

85 | Branded Hotels

66 | Airport/Conference Hotels

63 | City Center Hotels

56 | Boutiques

49 | Bed & Breakfast & Inns

48 | Resorts

32 | Limited Service & Budget Hotels

12 | Extended Stay & Serviced Apartments

11 | Hostels

7 | Casinos

7 | Motels

2 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

122 | North America

21 | Europe

20 | Asia Pacific

11 | Middle East

5 | Oceania

5 | South America

5 | Africa

1 | Central America

Category

88 | Booking Engine

55 | Rate Shopping

46 | Hotel Reservations Systems

39 | Event Management Software

34 | Business Intelligence

31 | Staff Collaboration Tools

18 | Digital Marketing Agencies

8 | Hotel CRM & Email Marketing

6 | RFPs & Proposal Management Software

3 | Housekeeping Software

2 | Property Management Systems

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Amadeus Reviews

Hotelier Rating

Excellent
141
Very Good
43
Average
33
Poor
19
Terrible
8

Property Size

  • X-Small (8)
  • Small (9)
  • Medium (19)
  • Large (53)
  • X-Large (97)

Country

  • United States of America
    United States of America
    (107)
  • Mexico
    Mexico
    (11)
  • India
    India
    (7)
  • Australia
    Australia
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Canada
    Canada
    (4)
  • Philippines
    Philippines
    (4)
  • Thailand
    Thailand
    (4)
  • Switzerland
    Switzerland
    (4)
  • Pakistan
    Pakistan
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Poland
    Poland
    (2)
  • China
    China
    (2)
  • Spain
    Spain
    (2)
  • Belgium
    Belgium
    (2)
  • Guatemala
    Guatemala
    (2)
  • Indonesia
    Indonesia
    (1)
  • Morocco
    Morocco
    (1)
  • Venezuela
    Venezuela
    (1)
  • Tunisia
    Tunisia
    (1)
  • Ireland
    Ireland
    (1)
  • Cape Verde
    Cape Verde
    (1)
  • Japan
    Japan
    (1)
  • Kenya
    Kenya
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Italy
    Italy
    (1)
  • Belize
    Belize
    (1)
  • Cambodia
    Cambodia
    (1)
  • Greece
    Greece
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Qatar
    Qatar
    (1)
  • Honduras
    Honduras
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)

Region

  • North America
    North America
    (122)
  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (20)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (5)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (5)
1

Mandatory Migration to SalesForce

Director of Sales from 75-99 room Bed & Breakfast & Inn in Loveland (United States of America)

Verified
3 years ago
SalesPro just mandated a full migration to their SalesForce product. The migration of data was incomplete. Additionally, there are no training videos and the system is NOT user-friendly. To receive technical support you are required to email in a question, which will give you a response like "you should read the help section in the program"...
Country United States of America
Director of Sales
Large Hotel
0

Poor product.

Area Director of Sales from Boutique in Nashville (United States of America)

Verified
4 years ago
This product can only be used in Internet Explorer. If you only use Mac/Apple products you can’t even respond to RFPs. Our corporate managers advised us not to use Explorer due to security issues, yet we have no choice. Poor product.
Country United States of America
Area Director of Sales
8

Delphi FDC is an easy to use, intuitive product.

Sales Systems Analyst from 1 to 4 room Branded Hotel in Mariahout (The Netherlands)

Verified
6 years ago
I like the Salesforce platform and the potential it provides. I can't wait to see where Amadeus goes with the product.
Country The Netherlands
Sales Systems Analyst
X-Small Hotel
9

Hotsos issues

PBX/Instant Service Center Manager from 200 to 499 room Boutique in Cleveland (United States of America)

Verified
6 years ago
very friendly accountability on the employees MOD LOGS Reports Very easy to manage employee productive
Country United States of America
PBX/Instant Service Center Manager
X-Large Hotel
  • 1

Recommend empty

It looks like Amadeus is not recommended by any hotels

Check out the top 10 most recommended Amadeus alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

They are one of the most widely known and recognized task managers in the market. As such, they have a lot of expertise and their software has evolved all of these years to adapt to hotel's new needs.

Question:

What differentiates this product or service from the competition?

Answer:

They are a very well known and established brand and they have been in the market for a long time. That means that they have already solved many of the main pain points which many task managers present. Also, they are very easy to integrate with.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would say that it's hard to go wrong when choosing such a well and long established product in the market. They've been doing this for a long time and they have many customers. which means that they have a lot of expertise.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Augusto Guitard Lejarreta Product Owner @ STAY
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Hannah Scott Content Marketing Manager @ INTELITY
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Augusto Guitard Lejarreta Product Owner @ STAY
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
Are you a consultant or vendor that recommends Amadeus? Leave a recommendation

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Amadeus Selected as Business Intelligence Provider for The Leading Hotels of the World

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Amadeus and Cvent Expand Partnership to Increase Bookings for Small Meetings & Events

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Discover the Evolving Traveler's Journey [INFOGRAPHIC]

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Global Hotel Occupancy Reaches Two-Thirds of Pre-Pandemic Levels According to New Amadeus Research

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The 5 Ingredients of High-Quality Business Intelligence Data

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Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data

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3 Ways to Increase Guest Confidence and Rebuild Travel in 2021

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Amadeus and Microsoft Form Strategic Partnership to Drive Future Innovation in Travel

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Plan the Ultimate 2021 Hotel Marketing Strategy

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The Hotelier's Guide to Loyalty

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Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

83%

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