Gastfreund launches Studio.
The AI-Creative-Hub that knows your property.
Gastfreund introduces Studio, an AI-Creative-Hub for the hospitality industry, which creates guest information in minutes in the individual style of each property.
By directly linking with the guest app and the in-house website, the integrated Gastfreund Copilot uses the context of the property – results sound like the operation rather than AI and relieve teams with limited personnel resources.
Businesses should check which plan fits: With the Premium plan, recurring expenses like the daily morning newsletter can be automated – Gastfreund customers can test Studio for free.
Gastfreund GmbH is now launching Studio: an AI-Creative-Hub for the hospitality industry. With Studio, guest information is generated in minutes, in the style of the respective property and optionally automatically according to a schedule. The integrated Gastfreund Copilot assists with writing, designing, and translating. Afterwards, Studio distributes the content across channels: as a digital morning newsletter in the guest app, as a flyer at the reception, as a widget on the website, or in the newsletter.
Until now, such content is often created alongside daily operations and manually, often late in the evening at the reception. Events are transcribed, weather is looked up, menus are redesigned. In times of limited personnel resources, this time is missing for guests.
“We hear this from many conversations with hosts: The day was long, and then the morning newsletter or weekly program needs updating. Often with multiple programs and waiting for the one person on the team who knows how,” says Alexandra Schädle, Head of Customer Experience. “That’s exactly why we built Studio. Hosts take care of their guests. The rest is now taken care of by Studio.”
Studio with integrated Gastfreund Copilot
In Studio, the Gastfreund Copilot is directly integrated. A simple instruction in the chat is enough: it writes texts, generates images, translates into the languages of the guests, and suggests what is still missing. Additionally, Studio offers practical modules, from menus to the sale of in-house products, as well as templates and saved elements. This makes Studio usable for all staff, even without graphic skills. With automations in the Premium plan, Studio creates recurring expenses on a schedule, such as the new morning newsletter every morning.
Unlike general AI tools, Studio does not start with a blank page. Through Website-Connect, it knows the logo, house colors, fonts, tone, and guest communication of the own website. For customers of the guest app, house information, events, news, and excursion tips are also integrated. Weather, sights, routes, and tours come from Gastfreund’s own travel guides and via interface partners. The result sounds like the house, not like AI.
“An AI is only as good as its context,” says Florian Byliza, CTO of Gastfreund GmbH. “Studio is directly linked to the guest app and the in-house website. The integrated Gastfreund Copilot uses this knowledge and learns with each output: it remembers content, corrections, and preferences for each property. This makes each result more precise, and hosts gain time for what no AI can replace: personal guest hospitality.”
One content, many ways to the guest
The Gastfreund Guest Experience Platform already distributes content via the guest app and info channel. Studio complements it with designed outputs. Each appears as an interactive e-paper with its own web link and can be embedded in the guest app, newsletter, or website. Guests browse, use puzzles and coloring pages, and book experiences or additional services with one click. Individual elements like the weekly program can also be played out separately: as a widget on the website or in the newsletter. Printed or as a PDF, the outputs work just as well.
Availability
Studio is available in two plans, Welcome and Premium. Both include the Gastfreund Copilot with AI texts, AI images, and AI translations, differing in the scope of AI actions. The Premium plan additionally offers automations for recurring expenses. Gastfreund customers can test Studio for free.
