Hospitality Associates Selects Canary Technologies for AI Guest Messaging
Real-time, multilingual messaging streamlines communication and elevates the guest experience
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Hospitality Associates, Inc. has selected Canary’s AI Guest Messaging to modernize guest communication and elevate service across its portfolio.
Hospitality Associates is a third-generation, family-owned hotel management and development company. Founded in 1959 by Jess and Lura Wynia, the company has operated as many as 75 hotels and today manages a wide variety of franchise, independent and boutique properties across six states. With decades of industry leadership, the team is recognized for service, training, and adaptability, building hotels admired by franchisors, lenders and peers alike.
“Hospitality Associates is elevating guest service with AI-powered communication,” said DJ Singh, VP of Global Sales at Canary Technologies. “By instantly connecting with guests across their preferred channels and freeing staff for more high-touch moments, they’re setting a new standard for hospitality that combines efficiency with memorable experiences.”
With Canary’s AI Guest Messaging, Hospitality Associates can communicate with guests in real time on platforms like SMS and WhatsApp, with instant translations in more than 100 languages. The solution streamlines service, reduces front desk bottlenecks and creates more opportunities to personalize each stay.
“Hospitality Associates has always embraced innovation to stay ahead of guest expectations,” said Debbie Tobin, VP of Revenue Management Services at Hospitality Associates, Inc. “Canary’s AI Guest Messaging enhances our ability to connect with guests quickly and provide memorable service at every step of their stay.”
