Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Canary Digital Authorizations
4.8 (1446 REVIEWS)
Matt, Sarah, Ines + 57 more experts recommend Canary Technologies
Read RecommendationsRanked 1 (out of 15) in Cyber Security & Fraud Prevention
Hoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldEliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.
96% recommended by 1775 hotels
Four Seasons, Ace Hotel, Hilton & 1772 others
Bell - AI powered product analyst
I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Canary's advanced fraud prevention and cybersecurity features, reducing chargebacks and enhancing data protection. The contactless check-in and upsell capabilities streamline the guest experience and boost revenue. Their credit card authorization system integrates seamlessly with existing platforms, enhancing efficiency and security while reducing costs. Despite some concerns about compatibility and feature enhancements, most users praise Canary for its user-friendliness and reliability.
Four Seasons, Ace Hotel, Hilton & 1772 others
Read their reviewsPartners say
Industry experts recommend Canary Technologies for its high level of customization, secure digital solutions, and user-friendly interfaces. Its modular approach allows hotels to pick solutions like contactless check-in, upselling, and digital tipping individually or as a cohesive suite, making it adaptable for any property type. Known for significantly reducing fraud and increasing revenue, Canary's PCI Level I compliance and focus on security and simplicity stand out.
Matt, Sarah, Ines and 37 others
Read their recommendationsWhat Types of Hotels Canary Technologies is Popular For
Size
23 | X-Small (1-9 room)
55 | Small (10-24 room)
466 | Mid-Sized (25-74 room)
1304 | Large (75-199 room)
770 | X-Large (200+ room)
Country
1959 | United States of America
300 | Canada
41 | Mexico
39 | United Kingdom
39 | Australia
19 | Bahamas
19 | Singapore
18 | Italy
10 | Jordan
8 | Turks and Caicos Islands
8 | Turkey
7 | India
6 | France
6 | Spain
6 | Malaysia
6 | United Arab Emirates
5 | Ireland
5 | Czech Republic
5 | Puerto Rico
5 | Colombia
4 | Japan
4 | Kenya
4 | China
4 | Barbados
3 | Bahrain
3 | Egypt
3 | Cayman Islands
3 | Netherlands Antilles
3 | Netherlands
3 | Philippines
3 | Hungary
3 | Brazil
3 | Greece
3 | Costa Rica
3 | French Polynesia
3 | Hong Kong
3 | Qatar
2 | Belgium
2 | Antigua and Barbuda
2 | Portugal
2 | Austria
2 | Saudi Arabia
2 | Maldives
2 | Guatemala
1 | Switzerland
1 | Panama
1 | Germany
1 | Tunisia
1 | Saint Kitts and Nevis
1 | Thailand
1 | Aruba
1 | Burkina Faso
1 | Saint Lucia
1 | Oman
1 | Russian Federation
1 | Malawi
1 | Bulgaria
Type
1311 | Branded Hotels
1181 | Boutiques
1123 | Luxury Hotels
1048 | Bed & Breakfast & Inns
879 | Resorts
824 | Airport/Conference Hotels
659 | Limited Service & Budget Hotels
650 | City Center Hotels
234 | Extended Stay & Serviced Apartments
189 | Hostels
119 | Motels
92 | Casinos
53 | RV Parks & Campgrounds
49 | Vacation Rentals & Villas
Region
2300 | North America
98 | Europe
52 | Asia Pacific
47 | Central America
42 | Oceania
33 | Middle East
14 | South America
7 | Africa
Category
1446 | Cyber Security & Fraud Prevention
946 | Contactless Check-in
799 | Guest Messaging Software
530 | Upselling Software
367 | Digital Tipping Solutions
16 | Hotel Chatbots
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Canary Technologies Reviews Analyzed: 847
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Canary Technologies Expert Recommendations Analyzed: 35
Read expert recommendationsDescription provided by Canary Technologies
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Canary Technologies's Provided Description:
"Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up to 90%. Our team includes former hoteliers who understand the nuances of what goes on behind the scenes at the property and truly recognize the needs of hoteliers. Canary's solutions are trusted by tens of thousands of hotels and guests worldwide."
Capabilities
Unique Guest Links
Automatic Notifications
Easily Track Authorizations
PCI Compliant Credit Card Storage
PCI Compliant Credit Card Storage
Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.
Features
Security
Compliance
Data Management
Available Add-ons & Modules
Canary Sales
Hotel Sales SoftwareCanary Event Sales
Event Management SoftwareCanary Contracts
RFPs & Proposal Management SoftwareRecommended by
Achievements
This vendor's trending score is rising, Canary Digital Authorizations is the #1 most trending product in the Cyber Security & Fraud Prevention category (out of 15) and the #2 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCanary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
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Canary Technologies Case Studies
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
St. George (United States of America)
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Truckee (United States of America)
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Plymouth (United States of America)
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Provincetown (United States of America)
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
San Francisco (United States of America)
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Orlando (United States of America)
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Rehoboth Beach (United States of America)
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Miami (United States of America)
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Kissimmee (United States of America)
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Cocoa Beach (United States of America)
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
FenwickIsland (United States of America)
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Bend (United States of America)
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
FenwickIsland (United States of America)
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Banff (Canada)
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
San Francisco (United States of America)
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Accord (United States of America)
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Boston (United States of America)
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Capri (Italy)
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Saskatoon (Canada)
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Kihei (United States of America)
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
(United Kingdom)
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Whistler (Canada)
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Hyannis (United States of America)
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Anaheim (United States of America)
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Eagar (United States of America)
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
San Clemente (United States of America)
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Seattle (United States of America)
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Seattle (United States of America)
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Seattle (United States of America)
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
London (United Kingdom)
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Las Vegas (United States of America)
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Litchfield Park (United States of America)
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Whitehorse (Canada)
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Greensboro (United States of America)
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Los Angeles (United States of America)
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Monastir (Tunisia)
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Richmond (United States of America)
References
"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."
"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities."
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."
Featured Customers
More Products by Canary Technologies
Hotelier Rating
Looking for specific info?
Great out-of-the-box program and integration
National Director of Sales from 100 to 199 room Bed & Breakfast & Inn in New York City (United States of America)
Convenient
Front Desk Associate from 75-99 room Branded Hotel in Enid (United States of America)
Easy and convenient to use
Reservations Supervisor from 200 to 499 room Luxury Hotel in Palm Beach Gardens (United States of America)
Smooth & Easy CC Authorizations
Front Desk from 75-99 room Branded Hotel in New Braunfels (United States of America)
Very happy with Canary Technologies
General manager from 75-99 room City Center Hotel in Sydney (Australia)
Amazing for the staff!
Executive Head from 75-99 room Bed & Breakfast & Inn in Ontario (United States of America)
We use it for credit card authorizations
Director of Sales and Marketing from 100 to 199 room Boutique in Niagara Falls (United States of America)
Canary saves you time and hassle
Front Desk Manager from 100 to 199 room Branded Hotel in Fort Wayne (United States of America)
The convenience & safety of Canary
Night Audit from 100 to 199 room Bed & Breakfast & Inn in Richmond (Canada)
Security-Canary
Guest Relations Manager from 75-99 room Boutique in Calistoga (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Canary Technologies is a one-stop-shop. It works really well to help hoteliers better manage their guest journey and also helps with guest communication. The platform gives great benefits to staff, guests, and hoteliers alike It's straightforward to use. They continue to innovate putting out new top-class modules!
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Canary Technologies is an all in one solution. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current tech stack! This makes the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences. There are competitors that are just simple point solutions, while Canary does much more.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Take a demo! Amazing product suite! Canary Technologies is an all in one solution. Whats great about this is Hotels don't have to use multiple point solutions to solve the complex guest journey tech stack. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current stack! This makes both the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Canary Technologies
3 weeks ago
Canary Technologies Named Guest Engagement Solution of the Year
Canary Technologies
4 weeks ago
Aimbridge Hospitality Selects Canary Technologies for Digital Tipping
Canary Technologies
3 months ago
Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality
Canary Technologies
4 months ago
New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality
Canary Technologies
4 months ago
Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins
Canary Technologies
5 months ago
Guldsmeden Hotels Chooses Canary Technologies to Transform the Digital Guest Journey
Canary Technologies
5 months ago
Canary Technologies Named to the 2024 Deloitte Technology Fast 500™
Canary Technologies
6 months ago
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
Canary Technologies
6 months ago
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Canary Technologies
6 months ago
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Canary Technologies
6 months ago
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Canary Technologies
7 months ago
Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium
Canary Technologies
7 months ago
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
Canary Technologies
7 months ago
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Canary Technologies
7 months ago
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Canary Technologies
7 months ago
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Canary Technologies
7 months ago
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Canary Technologies
8 months ago
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Canary Technologies
9 months ago
BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform
Canary Technologies
9 months ago
TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey
Canary Technologies
11 months ago
Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality
Canary Technologies
1 year ago
IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping
Canary Technologies
1 year ago
Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards
Canary Technologies
1 year ago
Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Canary Technologies
1 year ago
Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment
Canary Technologies
1 year ago
Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties
Canary Technologies
1 year ago
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
Canary Technologies
1 year ago
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Canary Technologies
1 year ago
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
Canary Technologies
1 year ago
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Canary Technologies
1 year ago
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
Canary Technologies
1 year ago
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Canary Technologies
1 year ago
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Canary Technologies
1 year ago
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Canary Technologies
1 year ago
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Canary Technologies
1 year ago
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Canary Technologies
1 year ago
Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform
Canary Technologies
1 year ago
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
Canary Technologies
1 year ago
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Canary Technologies
1 year ago
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Canary Technologies
1 year ago
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Canary Technologies
2 years ago
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Canary Technologies
2 years ago
Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023
Canary Technologies
2 years ago
Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies
2 years ago
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Canary Technologies
2 years ago
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Canary Technologies
2 years ago
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
Canary Technologies
2 years ago
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Canary Technologies
2 years ago
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Canary Technologies
2 years ago
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Canary Technologies
2 years ago
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
Canary Technologies
2 years ago
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Canary Technologies
2 years ago
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies
2 years ago
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Canary Technologies
2 years ago
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Canary Technologies
2 years ago
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Canary Technologies
2 years ago
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
Canary Technologies
3 years ago
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
Canary Technologies
3 years ago
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
Canary Technologies
3 years ago
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Canary Technologies
4 years ago
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Canary Technologies
4 years ago
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
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Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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