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What is a Hotel Procurement Company?

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Jordan Hollander in Operations

Last updated February 16, 2023

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A hotel procurement company is a company that specializes in purchasing goods and services for hotels. This can include items such as linens, furniture, and equipment, as well as services such as marketing and consulting. These companies work with hotels to help them find the best products at the most competitive prices, and can also assist with logistics and supply chain management. They help hotels to achieve cost savings and operational efficiencies.

The commercial relationship between a hotel and a procurement company typically involves the hotel outsourcing some or all of its purchasing needs to the procurement company. The hotel and the procurement company will typically enter into a contract outlining the terms and conditions of their relationship, including the goods and services that the procurement company will provide, the pricing and payment terms, and any other relevant details.

The hotel will typically provide the procurement company with a list of goods and services that it needs to purchase, and the procurement company will then use its expertise and supplier relationships to find the best products at the most competitive prices. The procurement company may also provide logistics and supply chain management services, such as coordinating deliveries and managing inventory.

The hotel will typically pay the procurement company for the goods and services that it provides, and the procurement company will typically earn a margin on the goods and services that it provides. This margin can be achieved through a variety of ways, such as:

  • By receiving a commission on the goods and services provided
  • By charging a mark-up on the goods and services provided
  • By charging a flat-fee or percentage of the total spend

The relationship between the hotel and the procurement company can be ongoing, with the hotel regularly outsourcing its purchasing needs to the procurement company, or it can be a one-time or short-term relationship, with the hotel outsourcing a specific project or need to the procurement company. The communication, reporting and coordination between the hotel and procurement company will be defined in the contract, which will ensure that the hotel's needs are met and the procurement company is able to deliver on its commitments.

What Types of Hotels Need to Leverage Procurement Companies?

All types of hotels can benefit from using hotel procurement companies, as they can help hotels save money and improve their bottom line through better purchasing decisions. Some examples of hotels that may particularly benefit from using hotel procurement companies include:

  1. Large hotel chains - Large hotel chains often have large purchasing needs and can benefit from the economies of scale and supplier relationships that hotel procurement companies can provide.
  2. Boutique hotels - Boutique hotels may have smaller purchasing needs but can still benefit from the expertise and supplier relationships that hotel procurement companies can provide.
  3. Independent hotels - Independent hotels may have limited resources and may not have the time or expertise to effectively manage their purchasing needs. Hotel procurement companies can help these hotels achieve cost savings and operational efficiencies.
  4. New hotels - New hotels may not have established supplier relationships or may not be familiar with the best suppliers for their needs. Hotel procurement companies can help these hotels quickly and efficiently set up their purchasing operations.
  5. Hotels under Renovation - Hotels undergoing renovation may have specific needs for certain products, such as furniture, bedding and linens, etc. Procurement companies can help these hotels to source these products at a competitive price and in a timely manner.

Overall, hotels of all sizes and types can benefit from using hotel procurement companies. These companies can help hotels save money and improve their bottom line through better purchasing decisions.

What are Examples of Well Known Hotel Procurement Companies?

Premier Hotel & Resort Supply - A leading provider of hotel and resort supplies, with a wide range of products and services for hotels of all sizes.

HotelContractBeds - Specializes in providing high-quality contract beds and mattresses for hotels and other commercial properties.

HotelPipeline - A comprehensive hotel procurement platform that connects hotels with suppliers and streamlines the procurement process.

The Hotel Collection - A provider of premium hotel and resort products, including bedding, linens, amenities, and more.

National Hospitality Supply - Offers a wide variety of hotel supplies, including guest room amenities, cleaning products, and more.

Hotel Buyer - A hotel procurement company that helps hotels find the best products at the most competitive prices.

Hotel Items - Offers a wide range of hotel supplies, including guest room amenities, linens, and more.

Hotel Amenities - Specializes in providing hotels with guest room amenities and other products.

Hotel Suppliers - A provider of hotel supplies and services, including bedding, linens, and guest room amenities.

Hotel Value Direct - A hotel procurement company that helps hotels save money and improve their bottom line through better purchasing decisions.

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What Kinds of Products Should Hotels Source Through a Procurement Company?

Hotels can source a wide variety of products through procurement companies, including:

  1. Guest room amenities - such as soaps, shampoos, lotions, and other toiletries
  2. Linens - such as sheets, towels, and bedspreads
  3. Furniture - such as beds, dressers, and armchairs
  4. Electronics - such as televisions, DVD players, and other in-room entertainment
  5. Kitchen and restaurant equipment - such as ovens, stoves, and other commercial kitchen equipment
  6. Cleaning and laundry supplies - such as cleaning chemicals, laundry detergent, and other products used to maintain the hotel
  7. Office supplies - such as paper, pens, and other supplies used in the hotel's front office and administrative areas
  8. Marketing and advertising materials - such as brochures, posters, and other materials used to promote the hotel
  9. IT and telecom equipment - such as computers, printers, and other technology used in the hotel
  10. Decor and artwork - such as paintings, sculptures, and other decorative items used to enhance the hotel's guest rooms and public areas.

The specific products that a hotel sources through a procurement company will depend on the hotel's needs and the services offered by the procurement company. Some procurement companies may specialize in certain products, such as linens or furniture, while others may offer a wide range of products and services.

Should You Leverage a Procurement Company for Your Hotel's Purchasing?

It can be beneficial for hotels to leverage procurement companies, as they can help hotels save money and improve their bottom line through better purchasing decisions. Some of the benefits of using procurement companies include:

  1. Cost savings - Procurement companies have established relationships with suppliers and can often negotiate better prices for goods and services than hotels could on their own.
  2. Expertise - Procurement companies have specialized expertise in purchasing and can help hotels identify the best products and suppliers for their needs.
  3. Efficiency - Procurement companies can help hotels streamline their purchasing processes and improve their supply chain management, which can lead to operational efficiencies and cost savings.
  4. Time-saving - Outsourcing the procurement function can free up time for the hotel staff to focus on other core functions such as guest services, sales and marketing.
  5. Risk reduction - Procurement companies can help hotels mitigate risks associated with purchasing, such as supplier solvency risks or quality risks

However, it's important for hotels to thoroughly research and compare different procurement companies to find the best fit for their specific needs. It is also important to ensure that the procurement company has a good reputation, is financially stable and has the necessary licenses and certifications to operate.

Overall, using procurement companies can be a valuable strategy for hotels to achieve cost savings and operational efficiencies, but it's important to carefully consider the hotel's needs and the services offered by the procurement company before making a decision.

What Procurement Software Tools Do Hotel Businesses Leverage?

There are different types of procurement software that hotels can use, including:

  1. Electronic procurement software (e-procurement): These are software platforms that enable hotels to automate and streamline their purchasing processes. This can include creating purchase orders, managing suppliers and inventory, and tracking deliveries.
  2. Spend management software: These software platforms are designed to help hotels track and control their spending, by providing visibility into their purchasing data and identifying areas where cost savings can be made.
  3. Supplier management software: These software platforms are designed to help hotels manage their relationships with suppliers by providing tools for tracking and evaluating supplier performance, managing contracts and communication, and automating the procurement process.
  4. Category management software: These software platforms are designed to help hotels manage specific categories of spend, such as indirect spend, capital expenditures, or direct materials.
  5. Sourcing software: These software platforms are designed to help hotels identify new suppliers, compare prices and quality, and manage the sourcing process.
  6. Inventory management software: These software platforms help hotels manage their inventory by providing tools to track inventory levels, set reorder points, and generate purchase orders.
  7. Contract management software: These software platforms are designed to help hotels manage the contracts and agreements with their suppliers, including tracking the progress of negotiations and managing the execution of the agreements.

The type of procurement software that is best for a hotel will depend on the hotel's specific needs and the size of the hotel. Some software providers offer an integrated suite of software that can handle multiple aspects of procurement while others focus on one specific area. It's important for hotels to research and compare different software options to find the best fit for their specific needs.

 

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Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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BirchStreet is a cloud-based procurement and accounts payable automation platform that helps hotels and other businesses streamline their purchasing and invoicing processes.
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Birchstreet Procurement Software
THE PITCH
RATINGS
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BirchStreet is a cloud-based procurement and accounts payable automation platform that helps hotels and other businesses streamline their purchasing and invoicing processes.
Learn More
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THE PITCH
RATINGS BEST FOR
0 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Avendra is a procurement services company that specializes in providing procurement solutions for hotels, resorts, and other businesses in the hospitality industry. The company provides a wide range of products and services, including purchasing & supply chain management, strategic sourcing and supply chain analytics.
Product logo
Avendra Procurement Software
THE PITCH
RATINGS
0 HT Score
Avendra is a procurement services company that specializes in providing procurement solutions for hotels, resorts, and other businesses in the hospitality industry. The company provides a wide range of products and services, including purchasing & supply chain management, strategic sourcing and supply chain analytics.
Learn More
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Jordan Hollander
CEO @ HotelTechReport Linkedin profile
Jordan is the co-founder of HotelTechReport, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.