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Jordan Hollander
CEO @ HotelTechReport
Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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Does your hotel struggle with manual ordering, rogue spending, or vendor chaos? Managing procurement across departments, locations, and suppliers can be a logistical nightmare for hotels. From inconsistent pricing and lack of visibility to time-consuming approvals and missed deliveries, outdated procurement processes drain efficiency and hurt the bottom line.
Hotel procurement software simplifies and centralizes the entire purchasing workflow—giving hotel teams full control over what’s being ordered, who it’s coming from, and how much it costs. Whether you're sourcing food & beverage, housekeeping supplies, or maintenance equipment, these tools help standardize operations, enforce compliance, and unlock powerful data insights that drive smarter buying decisions.
With real-time inventory tracking, automated approvals, and vendor integrations, modern procurement platforms help hoteliers cut costs, eliminate waste, and ensure teams always have what they need—when they need it.
In this guide, you’ll find everything you need to evaluate top hotel procurement solutions—compare features, pricing models, and use cases to find the right fit for your property or portfolio.
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Hotel procurement software delivers a wide range of operational and financial benefits. From improving efficiency to strengthening supplier relationships, here’s how it helps hotels streamline purchasing and boost profitability:
1️⃣ Enhance operational efficiency. Automate key procurement processes like order creation, approval workflows, and inventory management. This reduces manual effort and frees up staff to focus on strategic tasks—leading to smoother, faster operations.
2️⃣ Achieve cost savings. Manage supplier relationships more effectively and negotiate bulk purchasing deals. Detailed tracking and reporting uncover hidden cost-saving opportunities and ensure your hotel’s budget is used efficiently.
3️⃣ Increase transparency & accountability. Track every procurement activity in a centralized system. Full visibility into all transactions ensures policy compliance and helps reduce unauthorized or inappropriate spending.
4️⃣ Strengthen supplier relationships. Centralize supplier communication and information to foster stronger partnerships. Better collaboration leads to improved pricing, more reliable deliveries, and long-term vendor loyalty.
5️⃣ Optimize inventory levels. Maintain accurate, real-time inventory records to prevent overstocking or stockouts. Ensure essential supplies are available without tying up working capital in excess inventory.
6️⃣ Enable data-driven decisions. Access robust reporting and analytics on purchasing patterns, supplier performance, and cost trends. These insights help refine procurement strategies and drive continuous improvement.
7️⃣ Ensure seamless system integration. Connect procurement tools with your PMS, accounting software, and other systems. This reduces manual data entry, improves accuracy, and ensures alignment across departments.
By leveraging hotel procurement software, properties can automate their purchasing workflows, reduce operational waste, improve supplier management, and make smarter, data-backed decisions—all of which drive long-term efficiency and profitability.
Hotel procurement software includes a suite of powerful tools designed to streamline purchasing, ensure compliance, and optimize supplier relationships. Here's a breakdown of the key features:
🛒 Supplier management. Maintain a centralized database of all suppliers, including contact details, product catalogs, contract terms, and performance history. This allows procurement teams to manage vendor relationships more effectively and negotiate better deals with preferred suppliers.
📄 Automated purchase order creation & tracking. Generate, approve, and monitor purchase orders digitally. This speeds up the procurement process, reduces manual errors, and gives real-time visibility into order statuses across departments.
📦 Inventory management. Monitor stock levels in real time to avoid overstocking or running out of essential items. Alerts and usage tracking help manage perishable goods and ensure optimal inventory levels.
💰 Budgeting & cost control. Track all procurement spending against predefined budgets. The software highlights discrepancies and spending trends, helping hotels take corrective action and avoid overspending.
✅ Customizable approval workflows. Set up approval chains that align with your organization’s policies. Role-based or multi-tiered workflows ensure that purchases are properly reviewed and authorized before being finalized.
📊 Reporting & analytics. Access detailed reports on purchasing patterns, supplier performance, and cost-saving opportunities. These insights empower data-driven decisions and continuous improvement in procurement strategy.
🔗 System integrations. Seamlessly connect with PMS, accounting software, inventory tools, and ERPs. Integration minimizes manual data entry and ensures accurate, synchronized data across departments.
📚 Product catalog management. Digitally organize frequently ordered items with standardized pricing, SKUs, and descriptions. This reduces ordering errors and promotes consistency across multiple properties.
🏨 Multi-property support. Centralize procurement operations across multiple hotels. Share contracts, standardize purchasing processes, and unlock cost savings through bulk buying and centralized control.
📱 Mobile access. Access the platform from any device to create, approve, and manage orders on the go. This improves responsiveness and efficiency, especially for teams working across large or distributed properties.
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